| A | B | C | D | F | G | H | J | K | L | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | ||
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1 | testerId | Which version? | Overall impression of the website? | Anything you would like to see on the site? | Rate the ease | Overall impression of the process? | Something that you would like to see on this page? | Rate the ease | Overall impression of the process? | Something that you would like to see on this page? | Rate the ease | Overall impression of the process? | ||||||||||||
2 | 15759099 | Version 1 | It looked the most cohesive | no | 5 | simple | no | 4 | I didn't like how you had to click the plus to see more FAQ | Just put all the FAQ on the page, don't make me click | 5 | It was a couple of button clocks | ||||||||||||
3 | 19364883 | Version 1 | I think it is easy to navigate and provides all of the basic information that one would need for the service. It doesn't have too much wasted space. | No, not that I can think of. | 5 | It was very simple. | I would just like to see some of her background info and the services she provides. | 4 | I think it was pretty simple but could be listed in a better way. | I'd like the FAQ's to be listed in a way that I don't have to click to see the answer. | 5 | Very easy to navigate and set everything up. | ||||||||||||
4 | 49224681 | Version 1 | I like the idea behind it, but the layout is kind of boring. It probably works best, though, because its the layout everyone uses. I just don't like all the scrolling, and I would rather the version without stock images. | I would like to see real customers/clients and their reviews, or stories. I want to hear from people who can vouch for your services. | 5 | Very simple, it was clicking a button that was right there. | I would want to see your story and maybe examples of your work. | 5 | Again, all the buttons were right there. Was pretty simple to figure out. | I'm not sure what you mean. I think these pages had what I needed on them? I don't have any questions for a FAQ for a service I'm not using. | 5 | Seemed simple as everything else. | ||||||||||||
5 | 905860 | Version 2 | site looks good, Like 2nd design ,as color combination is good. | topics covered /options available on the site. | 5 | its very easy to process /navigate. | information of all therapists with their past experience that are bound with the website. | 3 | I thought the FAQ and support will be answered in FAQ section of the website, but it was in Resource section. | all types of resources that I think it will be needed while doing therapy . | 5 | booking process is so good. | ||||||||||||
6 | 980259 | Version 2 | Good | Almost covered | 2 | poor | therapies | 3 | good | its good to navigate | 5 | Good | ||||||||||||
7 | 16048336 | Version 1 | They all look pretty good, but I prefer the 1st one because its less cluttered and has fewer pictures | No. | 5 | Very simple | Her background | 3 | Well I clicked on it, but nothing happened. | I guess more questions and answers | 5 | Very easy | ||||||||||||
8 | 2897284 | Version 1 | it seems friendly, engaging, and professional done | reviews | 5 | it is intuitive | no | 4 | It was intuitive | perhaps a way to convey a specific question that can't be answered from the faq pages | 5 | quite intuitive and easy | ||||||||||||
9 | 904901 | Version 3 | Seems clean and straightforward, though there does seem to be wasted space. I know it appeals to a lot of people but I just don't like the relatively giant text and empty spaces. | Nothing I can think of | 5 | Super simple and intuitive. | Nothing | 5 | Again straightforward and intuitive | Nothing I can think of except I guess there are more things that'd make sense to be in the FAQ | 5 | Again very straightforward | ||||||||||||
10 | 23360147 | Version 2 | excellent | video files | 5 | good | no | 5 | good | no | 5 | good | ||||||||||||
11 | 5376442 | Version 1 | it seems well formulated and put together, and the color scheme for 1 is nice | some justifications for pages | ||||||||||||||||||||
12 | 2650381 | Version 1 | It's pretty standard for a therapist's site. I feel like the design is pretty alright, overall. It's just a matter of where to place items. | Outside of the standard stuff, I think having a short Youtube introduction from the therapist could be good. It's nice to hear a voice to the name. | 5 | Very easy. It was straightforward. | The short Youtube introduction by the therapist. | 3 | I feel like I did the right thing with going to the FAQs page, but when trying to go to resources nothing happened and I was stuck on the FAQ page. | Questions answered about rates, what to expect, so on. | 5 | Straightforward and simple. It took only a few clicks. | ||||||||||||
13 | 47977815 | Version 3 | I like the layout, but thought the color scheme in 3 was most professional | no | 4 | easy to navigate | n/a | 5 | easy to use | n/a | 4 | very easy to schedule online | ||||||||||||
14 | 3712703 | Version 2 | Its a very warm website as it seems very helpful and welcoming. | No, so far I see what I need. | 5 | Very simple and familiar to use since its the same as other sites | Just information about her and her practice. Perhaps an introduction video of her. | 4 | Its simple as the FAQ page is one that is easy to deal with | I liked how it was as I got to see the rates which is valuable | 5 | very simple and easy to do | ||||||||||||
15 | 21067842 | Version 2 | I felt like the overall layout of photos and words were easiest to read | maybe a video | 5 | was easy to navigate. | n/a | 5 | it was easy to navigate | n/a | 5 | was very easy to use and complate. | ||||||||||||
16 | 65797886 | Version 2 | It's neat and clean and visually appealing. | Nothing specific I can think of. It looks nice. | 5 | Very easy and straightforward. | Nothing specific I can think of. It looks nice. | 5 | Neat and clean and straightforward. | Nothing I can think of specifically. It's great the way it is. | 5 | It was very easy. I like the way the calendar showed. It's always easier to schedule something if you know what day of the week that date will fall on. | ||||||||||||
17 | 71588223 | Version 2 | It catches your attention. It describes her. | What she focuses on | 3 | It's easy | Other people's reviews | 4 | I like how manageable it is. | It has everything. | 5 | It was very easy. | ||||||||||||
18 | 62098340 | Version 2 | The website is very professional and clean. I liked version 2 because I would like to know more about a therapist and their skills before making an appointment. | Knowing her specialties and therapy methods are important for me when looking for a therapist. | 5 | I have not done any tasks for the booking process yet. | Unsure, I have not seen a booking process page yet. | 5 | It seems to be easy to book a consultation with the easy to locate buttons, but no booking process has been displayed yet. | The FAQs page was clean. I would add steps on how to book a consultation and what insurances are accepted. | 5 | Super easy. Quite similar to Calendly's booking system which is very clean and easy to follow. | ||||||||||||
19 | 64033403 | Version 1 | The website looks clean and very professional with a personable touch. | Nothing I could think of at the moment | 5 | Easy to find | I didn't really get to the the entire page once the task was complete I didn't alow me to scroll | 3 | I was a little confuse don where to go intially | Maybe pricing should have its own section outside of FAQ since it is something that's very important normal to someone booking | Same answer as before the pricing should be outside the FAQ page and easily accesible | 5 | very easy and clear to find | ||||||||||||
20 | 71498257 | Version 3 | Looks organized and aligned | info about the therapist and what she specializes in | 5 | I didn't complete the booking process | n/a | 4 | I haven't booked anything | n/a | 5 | efficient and clear | ||||||||||||
21 | 44921598 | Version 2 | I think the website gives a calming and modern feel. I would like to see how much a session would cost because that's one of the first things I look for. I would also like to know how long the complimentary consultation would be and to understand that it's free in the CTA in the hero section. | Prices | 5 | I thought the task was to learn more about the therapist and the company so I don't have an impression on it. But I do like how there's multiple CTAs for booking a consultation. | I couldn't really view the information on the page. | 3 | I was looking at the rates and resources. I feel like rates should have it's own separate section in the nav bar vs being in the FAQs. | The resource she was referring to about the sliding scale options. Maybe a link. | Nothing felt out of place. I just wouldn't assume FAQs would be the only place to find how much a session would cost. | 5 | It was easy. I love the simplicity of using a calendar/Calendly to book my appt via date and time vs maybe a drop down. | I would like to know if this is just a complimentary session or a regular session. | ||||||||||||
22 | 71429595 | Version 2 | I love the layout of the website and how there is minimal writing but just enough information. Availability is something that I've had issues with in the past when looking for a therapist so that is something that I'd like to see on the site. | Availability such as days and time slots and contact information or a section for questions or just a general FAQ section. | 5 | Very easy to navigate | the page has everything I would like to see on it. | 5 | very easy to navigate | All the information needed is included. | 5 | very easy to navigate and clear to understand. The layout is simple. | ||||||||||||
23 | 71367280 | Version 2 | The lay out and aspects are very nice. Looks informative and appealing. More photos would be great to be added. | Photos, Videos, Helpful Resources, Books | 5 | Very impressed and seems easy. The website is very helpful. | Videos of Advice such as what a session would be like. | 5 | Very helpful | Helpful ways to pay or afford for sessions such as what insurance covers. | 5 | Very impressed, website is great. | ||||||||||||
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