3 UPHC Toolkit (2).xlsx

	A	B	C	D	E	F
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2		UPHC Quality Score Card
3		Dressing Room & Emergency	General Clinic	Maternity Health	New Born & Child Health
4		50.0	50.0	50.0	50.0
5		Immunization	UPHC Score		Family Planning
6		50.0	UPHC Score		50.0
7		Communicable Disease	50.0		Non Communicable Disease
8		50.0	50.0		50.0
9		Outreach	Pharmacy	Laboratory	General Administration
10		50.0	50.0	50.0	50.0
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14		HOSPITAL QUALITY SCORE CARD
15		AREA OF CONCERN WISE
16		Service Provision	Patient Rights	Inputs	Support Services
17		50.0%	50.0%	50.0%	50.0%
18		HOSPITAL SCORE
19		50.0%
20		Clinical Services	Infection Control	Quality Management	Outcome
21		50.0%	50.0%	50.0%	50.0%
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23	Standard A1	Facility provides Promotive, preventive and curative services				50%
24	Standard A2	The facility provides RMNCHA Services				50%
25	Standard A3	The Facility provides Diagnostic Services, Para-clinical & support services.				50%
26	Standard A4	The facility provide services as mandated in National Health Programmes, state scheme and local requirement.				50%
27	Standard A5	The facility provides services as per local needs / State specific health programmes as per guidelines				50%
28	Standard B1	The service provided at facility are accessible				50%
29	Standard B2	The service provided at facility are acceptable				50%
30	Standard B3	The service provided at facility are affordable				50%
31	Standard C1	The facility has adequate & Safe infrastructure for delivery of assured services and meets the prevalent norms				50%
32	Standard C2	The facility has adequate qualified and trained staff, required for providing the assured services to the current case load				50%
33	Standard C3	The facility provides drugs and consumables required for assured services.				50%
34	Standard C4	The facility has equipment & instruments required for assured list of services.				50%
35	Standard D1	The facility has established facility management programme for maintenance & upkeep of equipment & infrastructure to provide safe & secure environment to staff & users				50%
36	Standard D2	Facility has defined procedure for storage, Inventory Management & dispensing of drugs in pharmacy				50%
37	Standard D3	Facility has defined & established procedure for Community Participation for providing assured services				50%
38	Standard D4	Facility has defined procedure for Governance & work Management				50%
39	Standard D5	Facility has procedure for collecting & Reporting of the health facility related information				50%
40	Standard E1	The facility has defined procedures for registration and consultation of patients.				50%
41	Standard E2	Facility has defined procedure for primary management and continuity of care with appropriate maintenance of records				50%
42	Standard E 3	Facility has defined & implemented procedures for Drug administration and standard treatment guideline as mandated by Government				50%
43	Standard E4	Facility has defined & establish procedure for Diagnostic Services				50%
44	Standard E5	The facility has establish procedure for Maternal health care as per guideline				50%
45	Standard E6	Facility has established procedure for care of New born & Child as per guideline				50%
46	Standard E7	Facility has establish procedure for Family Planning as per Govt guideline				50%
47	Standard E8	Facility provides Adolescent reproductive & sexual health services as per guideline				50%
48	Standard E9	Facility provides National Health Programmes as per operational/clinical guidelines of the Government				50%
49	Standard F1	Facility has defined & implemented procedure for ensuring Hand hygiene practices & asepsis				50%
50	Standard F2	Facility ensures availability of Personal Protective equipment & follows standard precautions.				50%
51	Standard F3	Facility has standard procedure for disinfection &sterilization of equipment & instrument				50%
52	Standard F4	Facility has defined & establish procedure for segregation, collection, treatment & disposal of Bio medical & hazardous waste				50%
53	Standard G.1	Facility has established quality Assurance Program as per state/National guidelines				50%
54	Standard G.2	Facility has established system for Patients and employees satisfaction				50%
55	Standard G3	Facility has established ,documented &implemented standard operating procedure system for its all key processes .				50%
56	Standard H1	The facility measures its productivity, efficiency, clinical care & service Quality indicators				50%
57	Standard H2	Facility endeavours to improve its performance to meet bench marks				50%
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