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1 | may include things you like or dislike about their app/website presence, social media, marketing approach, design, content, layout, usability, use of language, user experience design, branding, and anything else which may be useful for you to compare) | marketing strategies, target users, website presence, social media, and tactics. | ||||||||||||||||||||||||
2 | Competitor Name | URL of website or App Store Location | Purpose of App / Website | Year Founded | Target Audience(s) | Features and Comments | Company/Brand Insights | |||||||||||||||||||
3 | A | Team member name | App/website | The purpose of a high-end hotel website is to attract high-end travellers and couples through visually appealing content, wide variety of services, and personalized experiences to drive bookings and revenue. | "Check Availability" bottom bar is presented in every page of the website | Excellence Punta Cana is a resort under the Excellence Collection. | ||||||||||||||||||||
4 | Hoi Tung Crystal | Excellence Punta Cana (Direct) | https://www.excellenceresorts.com/punta-cana/excellence-punta-cana/rooms/category/suites/ | 2000 | high-end travellers | Weddings page that include details of wedding services | Their aim is for guests to enjoy extraordinary moments and to show them the time of their life | |||||||||||||||||||
5 | couples | Online Check-in is available | The Excellence Collection is a family-owned and -operated hotels and resorts group. | |||||||||||||||||||||||
6 | adults only | Gallery page showcasing a wide range of photos of the hotel | ||||||||||||||||||||||||
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9 | B | Team member name | App/website | The website aims to attract potential guests by highlighting the accommodations, dining options, and wedding services. It also provicde booking details and special offers. | Accommodations with large-sized, high-quality photos | Cap Maison is part of the Relais & Châteaux group which owns 580 hotels and restaurants around the world. https://www.relaischateaux.com/us/ | ||||||||||||||||||||
10 | Madoka Nogaki | Cap Maison | https://capmaison.com/ | 2008 | high-end travellers | Celebrations with a variety of package options | Relais & Châteaux group's vision is making a better world through cuisine and hospitality. | |||||||||||||||||||
11 | couples | Book Now' and 'Cotact Us' buttons can be found from anywhere | Cap maison stands out as a unique Spanish and Mediterranean-inspired getaway, offering a unique experience. | |||||||||||||||||||||||
12 | Restaurants with a variety of dining experience options | |||||||||||||||||||||||||
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15 | C | Team member name | App/website | Sanctuary Cap Cana dons a bright and luxurious layout. Their landing page welcomes the user with a wide and warming banner that provides a sense of warmth and welcoming. Directly below is a quick description of their paradise. Immediately afterwards though, the user is greeted with a "President's Day sale." Sanctuary Cap Cana aims to allure users with photos representative of their resort's image, as well as their extensive library of luxurious activities. | Warm, welcoming, and consistent theme of high-quality photos | Sanctuary Cap Cana is luxurious and culturally connected | ||||||||||||||||||||
16 | Jonathan Santiaguel | Sanctuary Cap Cana | https://sanctuarycapcana.com/ | 2007 | adults only | Very easily recognizable amenity icons on suites page | Is a part of All Inclusive Playa Hotels and Resorts | |||||||||||||||||||
17 | high-end travellers | non disruptive book now drop down snack bar | Includes a plethora of activities, a spa, and celebrations | |||||||||||||||||||||||
18 | newly weds | accessible support options atop the booking process pages | ||||||||||||||||||||||||
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21 | D | Team member name | App/website | The website showcases detailed information about the resort's luxury accommodations, availability, various high-quality images/videos, and much more. | Has an accessibility widget on homepage (through UserWay) | Passionate about eco-tourism and sustainable development | ||||||||||||||||||||
22 | Angela (Yae-Won) Lee | Wymara Resort + Villas | https://www.wymara.com/ | 2009 | honeymooners | active on social media and promotes well in those platforms | located in Providenciales, Turks and Caicos Islands, which is renowned for its stunning beaches, crystal-clear waters, and vibrant marine life | |||||||||||||||||||
23 | couples | Keeps true to corporate colours (white and blue) | Founded by a Canadian owner | |||||||||||||||||||||||
24 | friends/family | pioneer in fostering cultural exchange, community engagement, and responsible tourism practices | [add as many rows as needed] | |||||||||||||||||||||||
25 | travellers looking for a high-end vacation experience in the Turks and Caicos Islands. | |||||||||||||||||||||||||
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27 | E | Team member name | App/website | Inform and attract potential customers about the various features of the establishment, as well as the many activities in the area that they may partake in. | Elegant but subtle animations | Member of Relais & Chateaux — a collection of around 500 luxury hotels and restaurants across the world | ||||||||||||||||||||
28 | Nathan Yee | Wick Inn | https://www.wickinn.com/ | 1996 | couples/newlyweds | Accommodation packages based on defined experiences | Pride in the location and establishment's history | |||||||||||||||||||
29 | family | Booking component is immediately evident on the hero | Insight #3 | |||||||||||||||||||||||
30 | high income | Pages share a consistent style and feel | [add as many rows as needed] | |||||||||||||||||||||||
31 | Underdeveloped Kids page | |||||||||||||||||||||||||
32 | Expansive store page but the style is not consistent with the main page | |||||||||||||||||||||||||
33 | Clean interactive map interface | |||||||||||||||||||||||||
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