Lennar Homes Construction Problems and Responses
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No.DescriptionOriginal WCI (Now Lennar) Response (2014)WCI (now Lennar) In-House Legal ResponseMr. Fannin's ResponseWCI (now Lennar) Outside Legal Response and
Fannin Comments (Pre 558 Filing)
Final WCI (now Lennar) Legal Response (10/23/15)Lennar Response (05/22/2017)Fannin Comments (5/23/2017)
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1The step inside the garage door needs to be centered and in line with the door opening.There is currently no code issue with the step that is installed as was verified back in July 2013. WCI will add approximately 1' of concrete to the side of the step per the request, but the repair will be visually noticeable.WCI to schedule Advance Masonry Systems to complete the repair. Please note - repair will not match the existing color.Unacceptable response. If the repair will not match, WCI should remove the existing step and construct a new step in its place. A photo of the area previously shared with WCI clearly shows that the step is out of line with the doorway and looks horrible. This was an obvious construction error and should be fixed.No change in WCI Response. However, WCI shall involve Mr. Fannin in selection of certain materials where the quality may not match existing. Mr. Fannin should have the final authority over whether to proceed with a certain fix (assuming the fix does not match the existing quality)WCI has previously offered a solution to address the concern and to perform a repair to this item but the Homeowner declined the repair. Remove garage step and construct new concrete garage step that extends equally on sides of door.
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2All exterior doors (main front, main back, guest retreat and guest retreat patio) need striker plate adjustments so that they latch when closed. Doors are defective as they are not fitted properly.WCI will have a trim carpenter adjust the strike plates to ensure that they close properly. WCI offers a one-time adjustment per the warranty. This is a homeowner maintenance issue, and the doors will continue to need adjustments in the future because of the constant use and weight of the doors. American Building Supply will adjust the doors and strike plates.Unacceptable response. More is needed. WCI has made adjustments several times and the repairs are never sustainable. Mr. Fannin has complained of these issues since the second week of being in the home. The doors are in obvious need of adjustment as there are mosquitos in the upstairs office. Additionally, you can see light coming out of the breezeway door. Mr. Fannin believes that the door misalignments may also be affecting the A/C unit that is being overstressed. Noise levels in the guest retreat are unacceptable and water has entered in the top door. The bottom door moves and adjusts constantly. There is a greater issue that is occurring and it is WCI's responsibility to fix these items. With the warming weather, Mr. Fannin has recently discovered that there are more gnats and mosquitos that are entering the main house and the guest retreat. WCI needs to determine whether this is caused by the plumbing issues, the loose doors or windows or water intrusion issues.Resolved. Mr. Fannin will allow WCI to attempt to fix the problem although Mr. Fannin reserves his rights to seek damages to the extent that the suggested repair does not resolve the situation. WCI offered to resolve this item but the Homeowner canceled the repair. Adjust striker plates on main front, main back, guest retreat and guest retreat patio to close tighter.
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3Check the sensitivity of the manual return feature on the garage door opener as it should return to the open position if it hits an obstruction while closing.WCI will have the garage door company test the garage door to ensure the proper sensitivity. D&D Garage Doors will be scheduled to adjust overhead garage door and ensure proper sensitivity.Accepted. This issue may be connected to the uneven nature of the top of the garage door and the ceiling (see Item No. 42)WCI did not address the comment how the issue may be connected to other garage issues. Mr. Fannin strongly believes that this issue is connected to the other garage issues discussed within this chart. Mr. Fannin accepts WCI's proposed course of action while reserving his rights if the proposed repair does not resolve the issue.WCI offered to resolve this item but the Homeowner canceled the repair. Resolved at time of inspection, no further action to be taken.
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4The paint under the eaves at the front of the main house is thin and needs a fresh coat.WCI will have a Sherwin Williams representative test the millage to ensure that there is enough paint. If there is not enough paint, WCI will put another coat of paint to ensure the proper coverage. WCI to schedule Sherwin Williams representative to perform millage test.Accepted although, if the millage test shows that a new coat is needed, WCI agrees to pay the cost for the additional painting.WCI did not provide a response to the comment that they will pay for the cost of additional painting. Mr. Fannin agrees with this course of action, but still reasserts his position that WCI should pay for the cost of additional painting if the millage test shows a new paint coat is needed. WCI has previously offered a solution to address the concern and to perform a repair to this item but the Homeowner declined the repair. Home is nearing requirement for repaint. Paint the front of house only but will not likely match the other 3 sides of home.Does this indicate that Lennar is doing this repair? Because it was first reported at less than one year.
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5The stucco cracks in the rear porch ceiling need to be sealed.No action. Homeowner maintenance as outlined in our homeowner manual on page #11Unacceptable response. According to the Homeowner Manual that is referenced, WCI will repair one time during warranty period. Mr. Fannin requests that WCI seal the stucco cracks based on the terms of the Homeowner Manual.Resolved - WCI agreed to repair cracks that exceed 1/8". Mr. Fannin accepts WCI's proposed repair while reserving his rights.WCI has previously offered a solution to address the concern and to perform a repair to this item but the Homeowner declined the repair. This is typical homeowner maintenance. However, if house is repainted – cracks, gaps and holes are filled by painters prior to re-painting.Does this indicate that Lennar is doing this repair? Because it was first reported at less than one year.
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6Three loose border pavers needs to be secured along edge of driveway, about halfway up.WCI will schedule Artistic Pavers and Surfaces to secure the edges of the driveway.Accepted.Resolved. Mr. Fannin reserves his rights.WCI offered to resolve this item but the Homeowner canceled the repair. Secure the three loose border pavers with mortar.
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7A grate needs to be installed in the French drain box at the northwest corner of the home.No action. Not warrantable. No action - the grate to the catch basin was installed. Missing or damaged items not covered under warranty.Unacceptable response. The grate is missing and Mr. Fannin did not remove it. It is suspected that the grate was not properly secured and moved when the area was inundated with rain. Mr. Fannin demands that WCI fix this area.No change in WCI response. The parties are at an impasse with this particular issue. The missing grate is allowing standing water and does not permit the water to drain properly. There was a pipe that was not installed further up near the house and there is no connection from the one installed pipe to the other pipe that leads to the street. This issue poses a safety hazard as there is a hole where the grate should be. The hole currently has an orange cone as a temporary safety measure, which has been there for more than a year. It is suspected that it was not installed properly and (there are crushed materials on a video camera recording further up the line). During a heavy rain, the grate likely pushed up and out.Missing or damaged items are not covered under the warranty and are not construction defects. The grate to the catch basin was installed. Clear grate cover line.
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8The curb at the street is too short, leaving the sod exposed to stormwater and erosion.WCI is looking into this issue. This is per WCI design. No action is required and the property does not belong to Mr. Fannin.Unacceptable response. Regardless of whether this area is considered a common area, it affects the overall appearance of Mr. Fannin's home. Please provide all documentation to demonstrate that this condition is "per WCI design." I suspect that the curb was installed first and the final layout of the houses then changed leaving the curb too short for what was actually constructed on the site. All of the other homes have curbs that reach the edges of their driveways. This is not per WCI design and should be fixed.No change in WCI response. The parties are at an impasse with this issue. This is a clear error by WCI and affects the overall appearance of Mr. Fannin's home.This is per the accepted and approved design drawings. The property in question is not owned by the Homeowner and is not appropriate for a 558 Notice. Not repairedWhy is this not at other homes?
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9A broken tile on the south field over the kitchen/family room area, about half way up needs to be replaced. WCI will repair the broken tile. This is not a warrantable issue, but WCI will make the repair. The replacement tile might not match the dye lot for the current roof tiles. WCI to schedule Collins Roofing to replace broken roof tile. Color will not match due to weathering and dye lots.Accepted although WCI agrees to undertake its best efforts to have the roof tile match as much as possible.Mr. Fannin accepts WCI's proposed repair. However, this is a quality issue that Mr. Fannin should have the authority to reject when presented with the option. Therefore, WCI shall present the option to Mr. Fannin for his approval prior to proceeding with the repair. Mr. Fannin reserves his rights.WCI offered to resolve this item but the Homeowner canceled the repair. Cracked corners of roof tile to be repaired by adhering the corner with approved tile adhesive. Color of adhesive to match existing roof tile as closely as possible

Remove any broken or loose roof tiles, and related fastners.
Repair any fastener holes or damage to underlayment using materials and methods approved by the underlayment material manufacturer.
Replace all tile removed and fasten in accordance with the Tile Roof Institute’s written instructions.
Repair underlayment/flashings with materials and methods approved by the material manufactures and the Tile Roof Institute.
Replacement roof tile used are to be Double Eagle Bel Air Mulberry as manufactured by Eagle Roofing Products.

Mold should be addressed with any area with confirmed water intrusion.
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10A 12-inch section needs to be added to the attic chase for the make-up air vent for the water heater as it is too short and allows insulation to spill down into the closet and get drawn into the intake.WCI will have 12" added to the chase. Del-Air to extend chase to prevent insulation from falling.Accepted. However, Mr. Fannin requests that WCI inspect this area comprehensively. There are multiple issues occurring in one area that seems to suggest a larger cause.No change in WCI response. Mr. Fannin accepts the proposed repair and reserves his rights. However, Mr. Fannin also requests that the insulation that has fallen needs to be cleaned out of the intake of the tankless gas water heater. WCI offered to resolve this item but the Homeowner canceled the repair. Add section pipe to attic chase.
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11The clothes dryer vent roof penetration is too close to the water heater make-up air vent chase and needs to be moved as well as rerouting the dryer vent pipe to go straight up from the dryer through the roof. Too many curves and joints area causing a build-up of lint which then bursts out of the dryer vent creating a major fire hazard as it is too close to the water heater make-up vent.WCI will move the dryer vent. There are no code issues with the current piping for the vent, but the repair will be made due to the continuous issues that are occurring with the lint buildup. Del-Air to re-route the dryer vent and turn the goose neck 180 degrees. Roofer to repair roof system where vent was relocated.Unacceptable response. Enclosed with this chart is a photograph of Mr. Fannin's roof showing the dangerous close proximity of the dryer vent roof penetration and the water heater make-up air vent chase. Additionally, I previously enclosed a photograph of a neighbor's roof showing the correct configuration of the dryer vent penetration and the water heater vent penetration. Simply turning the goose neck 180 degrees does not alleviate the problem and Mr. Fannin demands that the roof penetrations be properly relocated such that it more closely resembles the roofs of all of Mr. Fannin's neighbors. Even a layperson can see that Mr. Fannin's roof condition is an anomaly when compared to other homes. Mr. Fannin accepts WCI's proposed response; however, this should be addressed comprehensively now with the leak that WCI believes is condensation (it is not condensation). Mr. Fannin believes that both issues are related and should be addressed together. Mr. Fannin reserves his rights.WCI offered to resolve this item but the Homeowner canceled the repair. Will not be relocating roof penetrations, however, see item 11 on Exhibit B.Why was this changed? This has caused 3 dryer failures and has been listed as a fire hazard.
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12The studio attic hatch opening needs to be framed out to prevent ceiling damage.No action. Not warrantable.No action. Drywall opening framed in casing is the standard access panel in our homes.Unacceptable response. Mr. Fannin demands that this issue be corrected.No change in WCI response. Mr. Fannin has agreed not to address this issue at this time (because of the numerous other critical and higher priority issues). However, Mr. Fannin has identified and requested resolution multiple times on this particular issue and reserves his right to seek repair in the future should the problem cause damage or further escalate.
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13It was advised by a licensed professional that the entire house and guest retreat were not soundproofed as was specified to be done when the home was constructed and that the insulation that was blown into the attic appears to be below standard grade.Please provide evidence that this work was not completed. Provide evidence that this work was not completed. WCI installed insulation per required code by the City of Tampa.Unacceptable response. Recently, a small hole was accidentally made in the guest retreat wall. There was no insulation found. Additionally, it is consistently cold in the guest retreat. I previously attached a photo reflecting that the guest retreat temperature was 63 degrees when it was 40 degrees outside. This is not normal. Mr. Fannin demands that WCI demonstrate to him that there is the appropriate amount of insulation and soundproofing was installed on the home (other than simply providing a certificate).WCI stated that this area was inspected by the City and WCI will not damage the drywall as it is "certain" that the insulation was installed. No change in WCI's response set forth in the 6-30-15 letter from WCI's counsel. WCI has failed to address the question as WCI has not provided adequate proof that the insulation was installed. WCI must provide evidence of the installation. The inspector retained by Mr. Fannin informed him that because of the noise levels (from the street in the upstairs), the pipe rumbling originally identified, and when the TV is at normal volume levels, it can be heard in driveway, the sound insulation was likely never installed. There is no way to know unless you tear the drywall to inspect. However, Mr. Fannin's former assistant accidentally punctured a hole in the wall - at that point they felt inside the wall and found no insulation that they could identify. The parties are at an impasse on this issue.The home was constructed and inspected to comply with existing codes. No action to be taken on this item.
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14Ventilation could not be inspected because of access. It is suspected that ventilation is either being blocked by insulation and/or is not adequate judging by the rapid build-up mold on the exterior of the A/C handler.No action. Baffles are installed at the soffit to ensure that insulation does not block the ventilation. No action. Baffles are installed at the soffit to ensure that insulation does not block the ventilation.Unacceptable response. There has been a build-up of mold on the exterior of the A/C handler. Regardless of the cause, this issue needs to be explored and repaired. Additionally, Mr. Fannin witnessed and recorded a drip coming from somewhere within the ceiling most likely near the air handler of the home. This is a new issue that needs to be inspected and repaired.Resolved by new response - WCI agreed that it will verify the HVAC unit and plenum were sealed in the closet ceiling. Mr. Fannin accepts WCI's response while reserving his rights.WCI offered to resolve this item but the Homeowner canceled the repair. Replacement of air handler in main home.
Redesign condensate drain line with a trap installed.
Replace supply and return air plenums.
Seal connections at the air handler.
Replace 5” media filter.
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15Top and bottom edges of interior doors needs to be painted to prevent warping.WCI will have the tops and bottoms of all doors painted Fletcher Painting will paint the tops and bottom of any doors that were not originally painted.Accepted.Resolved. Mr. Fannin reserves his rights.WCI offered to resolve this item but the Homeowner canceled the repair. No action will be taken.why was this changed? - it's too late to prevent warping at this point. Follow-up during additional inspections that will take place.
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16Entire main house and guest retreat needs resealing of all windows, doors, thresholds, fascia boards, soffits, cracks, joints, trim and penetrations as the original seals are rotting or wearing away. No action. Homeowner maintenance. WCI to schedule Fletcher Painting to touch up caulking as determined by WCI representative.Accepted. Resolved. Mr. Fannin reserves his rights.WCI offered to resolve this item but the Homeowner canceled the repair. This is typical homeowner maintenance. However, if house is repainted – cracks, gaps and holes are filled by painters prior to re-painting.
This was reported before year 1 - it should NOT have been that bad then.
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17The window in the front bath (main house) has a large gap that needs to be filed in/repaired. Water has been allowed to be trapped in the tray below the window. WCI will fill in the grout between the sill and the window frame. The installation is correct. Tile-It will grout the area between the sill and window frame.Accepted.Resolved. Mr. Fannin reserves his rights.WCI offered to resolve this item but the Homeowner canceled the repair. Fill in with caulking
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18Several windows panes in guest retreat have blemishes which appear to be between the pane indicating a broken seal. All windows need to be replaced.WCI will replace the glass in the windows where there are blemishes in between the panes of glass. The blemishes are defects, and are not an indication of a broken seal on the windows. The windows will fog up if there is a broken seal. All Glass & Window, WCI and Mr. Fannin to inspect for defects that are readily visible from a distance of ten (10') as outlined in the homeowner manual (p. 65). WCI does not replace defects that are visible only under certain lighting conditions. Scratches or blemishes between the panes are not an indication of a broken seal.Unacceptable response. Previously Joel Fedora with WCI stated that WCI would replace the glass in the windows where there are blemishes. The blemishes are defects that should be replaced. Further, Bob Howilar with WCI originally indicated that the seals were broken.New response - WCI will address any scratches or blemishes between the window panes. Mr. Fannin demands replacement of the glass in the windows that have blemishes as this was already promised by a WCI representative. The parties are at an impasses on this issue unless WCI agrees to replace the glass as it previously had.WCI is only responsible for defects that are readily visible from a distance of ten (10'} as outlined in the homeowner manual (p. 65). WCI does not replace defects that are visible only under certain lighting conditions. Scratches or blemishes between the panes are not an indication of a broken seal. WCI offered to resolve this item in accordance with the homeowner manual but the Homeowner canceled the repair. Addressed with homeowner. No further action to be taken.This was not addressed during the inspection.
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19The drain in the master shower has a sewer smell that is not "normal." Likely indicates faulty installation by evidence of construction pictures. Water may be trapped in the tray. The only way to confirm and resolve this problem would be a complete teardown of the shower tile floor.WCI will have a plumber camera the drain line and investigate the issue. The shower recess is filled with a masonry base to slope the floor towards the drain. No water is holding in the recess. WCI to schedule RT Moore to camera the drain line and investigate the issue. The shower recess is filled with a masonry base to slope the floor towards the drain. No water is holding in the recess.Partially unacceptable response. This area has already been inspected and scoped by a plumber hired at Mr. Fannin's expense. There is no obstruction. It is believed that the proper slope was not achieved to adequately drain the water. WCI should provide evidence that the proper slope was achieved and that no water is holding in the recess. Upon discovering an improper slope or other cause of the odor in this area, Mr. Fannin demands that WCI repair the cause of this issue. New response - in addition to scheduling RT Moore to camera the drain line, WCI agreed to check the slope to ensure the pitch is correct on the tile (by Tile-It) as well as the drain line (via RT Moore). Mr. Fannin accepts this proposed solution while reserving his rights. Further, implicit within WCI's response is the fact that WCI will repair this area if it is improper. Finally, the current slope is not the issue. It is the slope during construction that could have caused water to be trapped under the floor which could be causing the odor. WCI should bear this in mind when evaluating the issue.After inspection, no odor was detected; therefore, no action to be taken on this item. No repairNo slope inspection was done
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20Stains on the countertops are not normal and indicate either a manufacturing defect or improper seal. The should be repaired and/or replaced and sealed properly.No action. Not warrantable. No action. Not warrantable. The countertops are porous material and as stated in the homeowner manual, we recommend cleaning up spills immediately to avoid staining. The countertops do come with a factory sealant and if additional sealant is desired, this would be at the owner's expenses.Unacceptable response. A WCI representative previously told Mr. Fannin that this problem would be fixed. Specifically, approximately two months after closing, Joel Fedora of WCI indicated to Mr. Fannin that the condition should be monitored and, if it got worse, WCI would replace it. Further, page 18 of the Homeowner's Manual provides that "during your homeowner orientation we confirm that all countertops are in acceptable condition. WCI will repair noticeable surface damage such as chips, cracks and scratches noted on the homeowner orientation." The issue with the staining of the countertops has existed since Mr. Fannin closed on the home. The staining needs to be remediated.No change in WCI response. WCI added that Sterling visited and removed the marks in the quartz and the master bathroom scratches were polished. This was completed in Joel's presence. Mr. Fannin's response is that WCI did fix the quartz in the kitchen countertops; however, the bathrooms are MARBLE - not quartz. Joel Fedora of WCI indicated that, if the conditioned worsened, WCI would repair (scratch marks have existed from the beginning and they need to be replaced). The issue is likely a manufacturing defect and improper sealing. The parties are at an impasse on this issueThis item is not a construction defect. The countertops are porous material and as stated in the homeowner manual, we recommend cleaning up spills immediately to avoid staining. The countertops do come with a factory sealant and if additional sealant is desired, this would be at the owner's expenses.
Polishing and resealing
Stains in bathroom counters should be removed through this process.
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22Re-route the dishwasher drain line above the level of the sink drain to create an air gap preventing disposal debris from collecting in the line.WCI will have a plumber address this issue. WCI will schedule RT Moore to complete this repair.Accepted.Resolved. Mr. Fannin reserves his rights.WCI offered to resolve this item but the Homeowner canceled the repair. No operational concern with dishwasher or drain. No action to be taken.Why was this changed?
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23Insulation inside the water heater intake needs to be cleaned out.WCI will have a plumber address this issue. WCI will schedule RT Moore to complete this repair.Accepted.Resolved. Mr. Fannin reserves his rights.WCI offered to resolve this item but the Homeowner canceled the repair.
Turn exhaust pipe to avoid conflict with vent and exhaust pipes.
Add blocking to tankless water heater and correct all piping to tankless water heater.

This does not directly address having the insulation cleaned and removed from the tankless gas water heater.
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24The integrity of the water heater exhaust vent at the top of the roof is compromised as it has been pushed up a good six inches and needs to be corrected.WCI will have a plumber look at this issue and address if necessary. WCI will schedule Del-Air to inspect and repair if not installed properly.Accepted.Resolved. Mr. Fannin reserves his rights.WCI offered to resolve this item but the Homeowner canceled the repair. Turn exhaust pipe to avoid conflict with vent and exhaust pipes.
Add blocking to tankless water heater and correct all piping to tankless water heater.
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25The water heater exhaust vent on the roof is facing the wrong way causing improper ventilation. The vent should be turned away from the roof tiles to avoid tile damage and allow for proper ventilation. Comparable model homes have different proximity and location of roof exhaust pipes and vents.WCI will have a plumber address this issue. The current installation does not violate any code issues. Del-Air to re-route the dryer vent and turn the goose neck 180 degrees. Roofer to repair roof system where vent was relocated.Unacceptable response. Moving the dryer vent will not correct this issue. WCI has already agreed to inspect and repair the same issue.WCI stated that it believes that Mr. Fannin misunderstood WCI's response. WCI has agreed to relocate AND turn the goose neck. Mr. Fannin accepts this response while reserving his rights. Additionally, Mr. Fannin shall have decision-making authority over anything that involves changes in the aesthetics of the roof.WCI offered to resolve this item but the Homeowner canceled the repair. Turn exhaust pipe to avoid conflict with vent and exhaust pipes.
Add blocking to tankless water heater and correct all piping to tankless water heater.
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26The apparent stress on the water heater exhaust vent, from having been pushed up six inches, has caused what appears to be a separation/split from the vent coming out of the top of the water heater inside the laundry room closet and needs to be repaired.WCI will have a plumber look at this issue and address if necessary.Del-Air to re-route the dryer vent and turn the goose neck 180 degrees. Roofer to repair roof system where vent was relocated. Unacceptable response. Moving the dryer vent will not correct this issue. WCI has already agreed to inspect and repair the same issue (see Item No. 23). Additionally, WCI has not properly responded to the separation/split issue identified here. Same response as above; however, WCI did not address the "separation / split" issue. WCI needs to respond to this separate issue.WCI offered to resolve this item but the Homeowner canceled the repair. Turn exhaust pipe to avoid conflict with vent and exhaust pipes.
Add blocking to tankless water heater and correct all piping to tankless water heater.
Does this also include repairing the outside exhaust pipe?
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27Strong odor from the vent stack over the laundry (noticeable from more than five feet away, not typical) indicates possible drain blockages or bacterial issues accumulating under the home and needs further inspection.WCI will have a plumber look at this issue and address if warrantable.WCI will schedule RT Moore to inspect using a sewer viewer camera and repair it if not installed properly or an obstruction is found.Accepted. However, if no obstruction is found and WCI determines that installation is proper, Mr. Fannin reserves his right to demand that WCI determine and alleviate the cause of the strong odor emanating from the vent stack area. Further, due to the number of problems that exist in the laundry room area, Mr. Fannin requests that WCI and/or its contractors to review this area comprehensively to determine if all of the issues are interrelated. Additionally, Mr. Fannin recently discovered that the smell occurs during/after a rain. No change in WCI response. Mr. Fannin accepts WCI's proposed solution, but reserves his rights. Overall, Mr. Fannin will have the final authority over any resolutions that affect aesthetics. WCI did not provide a response regarding reviewing the area comprehensively. Mr. Fannin requires that WCI review the issue comprehensively and potentially connected to other issues including plumbing. This could explain the drip noise coming from that vent and as recorded on two occasions (Mr. Fannin has video evidence). It is the same vent.After inspection, no odor was detected; therefore, no action to be taken on this item. (NOTE BY KRIS FANNIN - WCI NEVER WENT ON THE ROOF)No issue found.This was not inspected
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28The sanitary sewer from the cleanout in the garage to property line is satisfactory; however, the cleanout near the sidewalk is not to grade and needs to be brought up to grade. It is buried feet under the plant bedding closest to the house and sidewalk. Areas are marked with orange flags.WCI will have a plumber address this issue.WCI will schedule RT More to complete this repair (raise the clean out to existing grade).Accepted. However, Mr. Fannin requests that WCI be responsible for repairing any landscaping that is damaged during this repair.WCI added to response - "WCI will bring one bag of mulch." This response is unacceptable as the area does not have mulch. The pre-existing material is lava rock and the area should have the same appearance after the repair as the appearance was before the repair including the replacement of sod (together with preparation of the sod to enable it to take root). This is not a construction defect and the warranty was voided by the Homeowner installed landscaping.
Extend clean out of sanitary sewer to grade level.
Lennar will repair any damaged landscaping.
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30It was recommended that under thbelow/under the master bathroom bathtub should have been installed a tapering kit to avoid excess water collecting under constructed bathtub which could lead to bacteria and mold growing inside pocket/open areas which may also contribute to the sewage smell which leaks from the shower drain.WCI will have a plumber look at this issue and address if warrantable. WCI will schedule RT Moore to inspect and repair if not installed properly. Camera may be used to view drain line to ensure proper pitch.Accepted. This is likely related to the slope issue with the shower and the smell that is occurring.Resolved. Mr. Fannin reserves his rights.WCI offered to resolve this item but the Homeowner canceled the repair. No issue found with tub. No action to be taken.
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31The storm drain on the left side of the house (A/C unit side) has a pipe crushed and a piece of wood clogging the drain. It is marked with an X. The pipe needs to be replaced and the debris should be removed.WCI to inspect to determine if warrantableNo action Owner added all new landscaping to the yard, which voids WCI warranty. WCI to determine if the damages could have been compromised by owner.Unacceptable response. The Homeowner's Manual provides that "damage caused by Homeowner installed fences, pools, patios, planters, etc. which interfere with proper site drainage are excluded from coverage." (p. 34). It is unfathomable how any landscaping additions made by Mr. Fannin crushed a pipe and caused a piece of large wood to clog the drain. Mr. Fannin demands that WCI have this area inspected and replace the crushed pipe. No change in WCI response that the owner violated his warranty when he added landscape. The parties are at an impasse on this particular issue. Mr. Fannin did not void any warranty and WCI is using this as an excuse not to fix a storm drain / pipe issue. This is not a construction defect and the warranty was voided by the Homeowner installed landscaping.
Clear grate cover line.
If damage to the pipe, Lennar will repair.
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32The box covering the storm drain on the left side of the house (A/C unit side) needs to be connected securely. The pipe connector was never installed. WCI to inspect to determine if warrantable. No action. Owner added all new landscaping to yard, which voids WCI warranty. WCI to determine if the damages could have been compromised by owner.Unacceptable response. The Homeowner's Manual provides that "damage caused by Homeowner installed fences, pools, patios, planters, etc. which interfere with proper site drainage are excluded from coverage." (p. 34). The warranty is not voided merely by installing landscaping. Rather, the newly installed landscaping has to the be the cause of the damages complained of. Here, a missing or improperly installed pipe connector has nothing to do with landscaping that Mr. Fannin added to his house.No change in WCI response that the owner violated his warranty when he added landscape. The parties are at an impasse on this particular issue. Mr. Fannin did not void any warranty and WCI is using this as an excuse not to fix a storm drain issue. This is not a construction defect and the warranty was voided by the Homeowner installed landscaping. Clear grate cover line.
Yes this will be connected.
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33Despite the fact that the television in the living room of the main house is on its own circuit, it trips (blinks out) every time the AC unit kicks on. This is not NORMAL and must be fixed.No action to be taken by WCI. As advised in the home inspector's report, WCI had a 3rd party licensed electrician evaluate the concern in July 2013. There is no electrical issue, and a dedicated circuit was run to the TV. No action. WCI had a third party licensed electrician evaluate the concerns in July 2013. There is no electrical issues. Owner altered wiring, adding fans and the existing circuits were no longer adequate. This action voids the warranty.Unacceptable response. There is something wrong with the electrical wiring in the house and the TV should not blink when the AC unit turns on. Adding residential fans to a home should never void a warranty as the home is pre-wired for the homeowner to add fans after construction. To claim that adding ceiling fans caused an electrical issue is nonsensical. Mr. Fannin demands that WCI have another contractor review the electrical issues in the home.No change in WCI response. The parties are at an impasse on this particular issue. Joel Fedora of WCI manipulated the wiring himself by hiring a non-WCI vendor to make changes. Any wiring changes that were made were completed through a WCI representative. Mr. Fannin demands that this issue be resolved.WCI had a third party licensed electrician evaluate the concerns in July 2013. There is no electrical issues. Owner altered wiring, adding fans and the existing circuits were no longer adequate. This action voids the warranty. This is not a construction defect.
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34The breaker box in the laundry room of the main house needs to be labeled properly/re-indexed as needed to properly identify all circuits. WCI had relabeled during one of the repair visits in 2013 but it is still incorrectly configured/labeled and presents a hazard.WCI will evaluate the labeling and fix it accordingly.Del-Air will check the panel and label where needed (WCI will ensure that it is fixed accordingly).Accepted.Resolved. Mr. Fannin reserves his rights.WCI offered to resolve this item but the Homeowner canceled the repair. New reindexing done.Lennar will relabel.
36
35The continuous tripping or blowing out of normal household appliances from an electric toothbrush to the A/C unit and television is NOT normal and indicates that the breakers are not well equipped or are poorly connected. A through investigation and repair should be done to make the house more efficient with regards to the electrical wiring so that trips and blow outs are not common/regular occurrences. Mr. Fannin suggests that the breakers possibly need to be upgraded to 20's across the board or possibly split circuits (main bath and master bath in main house are all linked) as there are more than typical circuit breaker trips when running very low wattage household appliances.No action to be taken by WCI. WCI had a 3rd party licensed electrician look at all electrical issues in July of 2013, and no issues were found. 20 amp breakers are only for 12 guage wire, which is only required by code in bathrooms and the kitchen. Changing 15 amp breakers to 20 amp breakers would cause a fire hazard because the wire is not rated for that load. As discussed in July 2013, arc-fault breakers are required by code, as are GFCI's. Both are much more sensitive, and are required by codeNo action. WCI had a third party licensed electrician evaluate all of the electrical issues in July 2013 and no issues were found. 20 amp breakers are only for 12 gauge wire, which is only required by code in bathrooms and the kitchen. Changing 15 amp breakers to 20 amp breakers would cause a fire hazard because the wire is not rated for that load. As discussed in July 2013, arc-fault breakers are required by code, as are GFCI's. Both are much more sensitive, and are required by code.Unacceptable response. There is something wrong with the electrical wiring in the house. Mr. Fannin has done nothing to the house to cause this problem. Mr. Fannin demands that WCI retain another contractor to review and repair the electrical issues in the home.No change in WCI response. The parties are at an impasse on this issue as WCI's response is unacceptable. Joel Fedora of WCI manipulated the wiring himself by hiring a non-WCI vendor to make changes. Any wiring changes made were completed through a WCI representative. The only vendor retained by Mr. Fannin was to install fans and lights as the house did not come with them. Mr. Fannin demands a resolution to this issue.WCI had a third party licensed electrician evaluate all of the electrical issues in July 2013 and no issues were found. 20 amp breakers are only for 12 gauge wire, which is only required by code in bathrooms and the kitchen. Changing 15 amp breakers to 20 amp breakers would cause a fire hazard because the wire is not rated for that load. As discussed in July 2013, arc- fault breakers are required by code, as are GFCI's. Both are much more sensitive, and are required by code.
37
36The gas dryer has blown out three times within one year due to the poorly routed dryer vent and possibly electrical issues.WCI will re-rout the dryer vent.Del-Air will re-route the dryer vent.Accepted. Mr. Fannin reserves his right to re-address this issue to the extent that the suggested repair does not alleviate the problem including the potential replacement of the dryer.Resolved. Mr. Fannin reserves his rights.WCI offered to resolve this item but the Homeowner canceled the repair.
Will not be relocating roof penetrations, however, see item 11 on Exhibit B.
Fire hazard
38
37Due to a gap between the air handler unit an the ductwork on the back left side or bottom of the unit since construction in 2013; the HVAC unit has been overly stressed and not properly cooling the house. This gap increased over time to where it became increasingly strenuous on the unit in June of 2014 incurring repairs to the unit as well as high energy costs. This would also explain the higher humidity levels and high levels of air particulates that were recorded during an air quality evaluation.WCI will have the system evaluated.WCI to schedule Payne Air condition to evaluate the issue.Accepted; however, Mr. Fannin demands that not only an inspection occur, but that the repair be made to alleviate the problem.This issue has already been repaired after an inspection to the back of the unit. The vendor determined that the gap occurred during installation. However, Mr. Fannin reserves his right with respect to this issue and will also be seeking reimbursement for any out-of-pocket costs that Mr. Fannin incurred by hiring repair personnel on his own. Will Lennar be repairing the water damage done by the defective instalation of the stop valve?
39
38There is a missing fastener in one of the tie-down straps on the condenser unit and needs to be replaced.WCI will have the missing fastener installed. WCI will schedule Del-Air to inspect and repair if not installed properly.Accepted.Resolved. Mr. Fannin reserves his rights.WCI offered to resolve this item but the Homeowner canceled the repair.
Replace missing tapcon screw on strap to the condenser unit.
40
39It was recommended by a licensed professional that a lint trap be installed at the base of the vent and that the combustion air intake to the exterior be relocated and configured to go straight up from where the gas dryer is located inside the laundry room as opposed to having numerous angles in the vent as it is routed now.WCI will re-rout the dryer vent. Del-Air to re-route the dryer ventAccepted.Resolved. Mr. Fannin reserves his rights.WCI offered to resolve this item but the Homeowner canceled the repair. Will not be relocating roof penetrations, however, see item 11 on Exhibit B.
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40The HVAC system cools below industry standards (13 degree temp, split) and the suction line is hardly cool. The unit has gone out numerous times (at least three) within a one year period. It shorts out the television in the living room when it kicks on and it does not efficiently cool. The dual capacitor had to be replaced within only a year and a half which is not typical. A more efficient unit is needed to effectively cool and maintain the temperature in the main house.WCI will have the system evaluated. Per the Florida Building Code, energy calculations must be completed for each home that is constructed. An A/C system cannot be oversized, otherwise there will be mold issues. The A/C not only cools the air, but removes moisture. It needs to run enough to remove the excessive moisture from the air.WCI to schedule Payne Air Conditioning to evaluate the system. Accepted; however, Mr. Fannin demands that not only an inspection occur, but that the repair be made to alleviate the problem. Should a repair not alleviate the issue, Mr. Fannin demands the replacement of the HVAC unit. The unit has been overly stressed with faulty installation and draft issues. Mr. Fannin had the unit inspected at his own cost.See Item No. 57. The parties are at an impasse on this issue.The Homeowner has demanded a replacement unit which is unacceptable to WCI as this is not a construction defect. Replacement of air handler in main home and guest retreat/office.
Redesign condensate drain line with a trap installed.
Replace supply and return air plenums.
Seal connections at the air handler.
Replace 5” media filter.
42
41There is a leak above the tankless water heater / vent located within the utility room. Mr. Fannin requests that WCI inspect this issue in conjunction with the mold issue on the HVAC unit (see Item No. 14). A number of these issues are interrelated and the issues should be explored together to determine the most comprehensive repair. The picture appears to be condensation. WCI to inspect and advise as this is a new item.Mr. Fannin will allow WCI to inspect this issue and advise. However, during a recent rain, Mr. Fannin secured video and took pictures to demonstrate that the issue is clearly not condensation. Rather, the issue is related to overall roof issues and the mold on the AC unit.WCI offered to inspect this item but the Homeowner canceled the repair/inspection. This was not addressedSteve Smith and Rick Hudak suspect the water damage and intrusion is from the A/C unit and ongoing issues from it being improperly installed.
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42Where the garage meets the top of the ceiling is uneven in nature. When looking at the top of the garage, one can see that it is uneven. Additionally, the garage moves even when it is not windy. There is light coming through the sides and bars of the garage door. Mr. Fannin demands that WCI repair this issue. D&D to adjust garage doors.Resolved. Mr. Fannin accepts this response; however, he reserves his rights.WCI offered to resolve this item but the Homeowner canceled the repair. Will this be resolved by the garage ceiling fix? This will be addresssed
44
43There is water damage at the top of the garage exhibited by cracking in drywall and the finish. There is paint chipping away at the garage wall. This condition has recently worsened. One corner looks to be bowed in and there also appears to be water intrusion on the breezeway side. Mr. Fannin demands that WCI repair this issue immediately. There are concerns that the water intrusion could affect structural elements in this area. WCI to inspect if there are any signs of water intrusion and test if necessary. If caused by original installation or faulty workmanship, WCI will repair the drywall and repaint.Mr. Fannin will allow WCI to inspect this issue; however, the videos and photos taken by Mr. Fannin recently demonstrate that water is coming from an electrical installation that is the root cause of the leak. WCI should address this issue along with the sagging, uneven roof of the garage. WCI should also perform an inspection to confirm the integrity of the floor of the upstairs.WCI offered to inspect this item but the Homeowner canceled the repair/inspection. All damage will be addressed.
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44There is water coming in under the garage door when it rains. The water accumulating on the floor of the garage makes it extremely dangerous. Mr. Fannin has slipped two times now. D&D to adjust garage doors.Resolved. Mr. Fannin accepts this response; however, he reserves his rights.WCI offered to resolve this item but the Homeowner canceled the repair. This was not addressed
46
45The banner of lights in Mr. Fannin's garage above his car has gone out completely. This is not a problem that can be resolved with the replacement of light bulbs and appears to be another electrical issue. WCI to inspect if caused by bad ballast or fixture. WCI will repair anything if not caused by the bulb.Resolved. Mr. Fannin accepts this response; however, he reserves his rights. Mr. Fannin further states that this issue is caused by water intrusion. The guest house breaker was tripped recently again for no apparent reason.WCI offered to resolve this item but the Homeowner canceled the repair. This was not addressedLennar will replace both sets of banner lights in the garage to ensure same color along with wear and tear.
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46The water heater in the garage that serves the guest retreat/office has corrosion and a slime-like material that is forming. It also appears that the joints and pipes are corroding. No action required. The picture is typical of copper as it ages.New response - in addition to scheduling RT Moore to camera the drain line, WCI agreed to check the slope to ensure the pitch is correct on the tile (by Tile-It) as well as the drain line (by RT Moore). Mr. Fannin accepts this response while reserving his rights. Further, implicit within WCI's response is the fact that WCI will repair this area if it is improper.This is not a construction defect and is typical of copper as it ages. Stain on top of water heater which does not effect the functionality of the water heater. No action to be taken.This talks of a stain on the top when there is actually slime that's running from the pipes.
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47The paver inside the garage and next to the garage door has a separation, which is believed to be allowing water intrusion. WCI has attempted to repair this before by filling the separation with sand; however, the sand washes away with rain. This defect could be associated with the cracking along the wall and may also be causing the wood to splinter on the sides of the door. The issue needs to be reviewed in a comprehensive manner. WCI to repair the gap using hydraulic cement and repaint. WCI will repair the crack along the wall if it exceeds 1/4" as stated in our homeowner manual.Resolved. Mr. Fannin accepts this response; however, he reserves his rights.WCI has previously offered a solution to address the concern and to perform a repair to this item but the Homeowner declined the repair.
This is a required expansion joint. No action will be taken.
Then what is causing the water intrusion onto the garage floor?
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48The garage bolts are uneven and the wood is splintering around on the sides. WCI will not take action.Mr. Fannin will not pursue this item at this time due to the priority of other items that need to be repaired. Mr. Fannin reserves his right to seek future damages.
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49The wooden board at the top of the garage wall on the interior is separating on the far left to the wall. There is also splintering of wood on the right side. (I previously included photos showing that the right side of the board is flush to the wall whereas there is a separation on the left side). This is a structural component and the comment is cosmetic in nature - WCI will not take action.Mr. Fannin will not pursue this item at this time due to the priority of other items that need to be repaired. Mr. Fannin reserves his right to seek future damages.
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50On the left side of the interior of the garage door, there is a place where the wall is cracking and the wood is splintering. WCI will only repair cracks that exceed 1/8" as stated in our homeowner manual.Resolved. Mr. Fannin accepts this response; however, he reserves his rights.WCI has previously offered a solution to address the concern and to perform a repair to this item but the Homeowner declined the repair. No repair
52
51There are cracks in the upper right hand corners of various window edges throughout the windows (especially in the office). WCI will only repair cracks that exceed 1/8" as stated in our homeowner manual.Resolved. Mr. Fannin accepts this response; however, he reserves his rights.WCI offered to resolve this item in accordance with the homeowner manual but the Homeowner canceled the repair. No repairThey are in the same spot of each window impacted. If it was normal settling it would be varied.
53
52There is a separation occurring in the utility/networking box in the utility room. You can push it in on the bottom. There appears to be a separation. WCI standard install - no action to be taken.Mr. Fannin will not pursue this item at this time due to the priority of other items that need to be repaired. Mr. Fannin reserves his right to seek future damages. However, Mr. Fannin notes that this issue is causing dust/debris to land and accumulate on the panel components that are not protected.
54
53Pavers - Mr. Fannin's pavers are becoming washed out and almost white in color. Joel Fedora and Bob with WCI previously informed Mr. Fannin that by sealing his pavers, he voided the warranty. However, it was recently discovered that WCI is repairing the pavers of Mr. Fannin's neighbors who also sealed their pavers. This is not the first time that Mr. Fannin notified WCI about paver problems. Mr. Fannin first notified Bob at WCI regarding the sinking of the pavers on the extended lanai on May 12, 2013.Per 6-30-15 letter from WCI counsel, WCI performed repairs on the pavers. After those repairs, Mr. Fannin sealed the pavers, which voided the warranty. Unacceptable response. The parties are at an impasse with regard to this issue.The Homeowner sealed the pavers voiding the warranty.
Sealer not applied by the Company. No action will be taken.
WCI repaired neighbors after seal - WCI did not provide seal or apply it to the pavers. I am assuming you are referencing WCI/Lennar as 'the Company'
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54Alarm System - Mr. Fannin’s carbon dioxide detector recently went off for no obvious reason. This is not the first time that Mr. Fannin has had issues with his alarm and he has previously reported the problem to WCI. Mr. Fannin recently had Vitex come to his home to look at the issue who originally installed the system. Vitex found that there was an alarm wire that was missing or removed from the system. During their visit, Vitex confirmed that the cause of Mr. Fannin’s TV going out is an electrical issue and not a Vitex issue. The alarm and the TV problem are indicative of a problem with the electrical wiring in the home. This must be investigated and repaired by WCI as Mr. Fannin continues to experience issues.Per 6-30-15 letter from WCI counsel, WCI has no record of being contacted by Mr. Fannin for the alarm issue. Rather, Mr. Fannin contacted WCI's subcontractor directly and without WCI's knowledge. Has Mr. Fannin contacted the alarm company that monitors the system?This is not a construction defect; therefore, no action will be taken.
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55Master Sliding Door Lock - On September 4, 2013, Mr. Fannin first reported to Joel Fedora at WCI that the lock between the master bedroom and the adjoining bathroom locked automatically when Mr. Fannin closed the bathroom door and was very difficult to open. On September 4, 2014, Mr. Fannin again experienced the same problem and reported it to Richard Barber, Joel Fedora and Mike Meeks at WCI. Mr. Fannin woke to fill a glass of water and found himself locked out of his bathroom. He removed the lock altogether because of his frustration. Mr. Fannin recently experienced the same issue again. This is a minor problem that should be repaired by WCI without further discussion. It has been reported numerous times and is a source of constant frustration.Per 6-30-15 letter from WCI counsel, the repair for this issue is an adjustment to the door. Even thought the home is no longer under warranty, WCI will inspect and adjust the door if needed.Mr. Fannin accepts WCI's response and reserves his rights.WCI offered a solution to resolve this item but the Homeowner canceled the repair.
Replace the lock between the master bedroom and the adjoining bathroom.
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57Air Conditioning Outage - this item relates to Item No. 40 above that WCI agreed to inspect. Mr. Fannin’s air conditioning system is once again having problems. In June, Mr. Fannin noticed that the temperature almost reached 80 degrees and that the air ran all night. This is the sixth outage for the system! Mr. Fannin has a maintenance contract with Bay Area who he called out to look at the problem. Bay Area charged Mr. Fannin a service cost of $185.44 and is returning to Mr. Fannin’s home this Friday. Bay Area has isolated the issue to a bad evaporator coil, which will cost approximately $800.00 to repair. This air conditioning system is only two years old yet it has been extremely overstrained including the compressor going out at least two times. Mr. Fannin renews his demand that WCI replace his air conditioning system. Update - Since the 6-16-15 letter from Mr. Fannin's counsel, the air system experienced a failure (up to approximately 7 outages). Mr. Fannin had to retain someone to make an emergency repair. Per 6-30-15 letter from WCI counsel, Mr. Fannin contracted with a third party that has performed repairs on the HVAC system. Having done so, the warranty on the unit is voided. There is nothing WCI can do. If Mr. Fannin had not allowed Bay Area to service the unit, it is possible that this issue may have been covered by the Manufacturer.See Item No. 40 above where WCI agreed to inspect the issue. However, Mr. Fannin now demands that WCI replace his air conditioning system for failing over 7 times in 2 years. Further, as noted throughout Mr. Fannin's previous letters with WCI, Mr. Fannin has had repeated problems in reporting home issues to WCI including the failure of WCI's telephone system to correctly route Mr. Fannin to the appropriate repair person. WCI cannot delay in responding to Mr. Fannin's emergency issues and then claim that Mr. Fannin voided his warranty. If WCI does not agree to replace the AC system, the parties are at an impasse on this issue.The Homeowner contracted with a third party that has performed repairs on the HVAC system. Having done so, the warranty on the unit is voided. Also, this is not a construction defect. Repaired
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58Mosquito Infestation - The mosquito infestation in Mr. Fannin’s office has reached an alarming level. Mr. Fannin believes that this is related to the water issues at his home and the problems with the doors and windows – all of which have previously been reported. We recently provided a picture of the arm of Mr. Fannin’s assistant, Pamela Socorro, which demonstrates how bad the mosquitos have gotten in the home. Mr. Fannin has pest control treat his home every three months and he keeps his home meticulously clean. As such, it is obvious that this problem is beyond Mr. Fannin’s control. Mr. Fannin demands that WCI review the water, doors and windows issue comprehensively to determine the source of the mosquitos. Per 6-30-15 letter from WCI counsel, this issue is a concern for the entire area. WCI will need access to the home to inspect your statements concerning water with regard to this issue and the master bathroom vent.Mr. Fannin accepts WCI's response and will allow WCI to coordinate to access his home to inspect these issues. Mr. Fannin reserves his rights.WCI offered a solution to resolve this item but the Homeowner canceled the repair. No repairCause needs to be determined. - Lennar will work towards inspection.
60
59Kitchen Faucet Leaks - The main faucet in the kitchen has started to leak again all over the quartz counter. We previously provided a photo dated June 15, 2015 showing how bad the leak has become. It appears that the water is leaking around the base of the faucet and the leak occurs even when the faucet is turned off. Mr. Fannin wrapped a towel around the faucet to keep the water from running out onto the quartz; however, his efforts are to no avail. The hard water sitting on top of the countertop is affecting the quality of the quartz. Additionally, the faucet has been replaced by WCI previously. Clearly, the replacement is not working and this issue needs to be addressed immediately.Per 6-30-15 letter from WCI counsel, this faucet was previously replaced as a courtesy and installed correctly. At this time, WCI does not see the basis for replacement of the facet.Unacceptable response. The parties are at an impasse with regard to this issue.This faucet was previously replaced as a courtesy and installed correctly. At this time, WCI does not see the basis for a second replacement of the faucet. Also, this is not a construction defect. Will not repair - claimed fixed during inspection which is not trueThe faucet needs to be replaced.
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60Master Bathroom Vent (water dripping in the master bathroom) - In a previous chart provided to WCI, Mr. Fannin alerted WCI to water dripping in the bathroom vent in the master bathroom. Mr. Fannin recently noticed that the dripping noise is occurring when it is not raining outside. This issue must be addressed by WCI to determine where the water is coming from (the water is not dripping out of the vent; rather, the noise is occurring within the vent itself). Per 6-30-15 letter from WCI counsel, WCI will need access to the home to inspect this issue.Mr. Fannin will allow WCI access to the home to inspect this issue. Mr. Fannin reserves his rights.WCI did not observe any water damage or dripping during inspection; therefore, no action will be taken. This is a common sound that comes from the exhaust vent flapper. No further action will be taken.Why does it not happen at the other vents?
62
61Mounting Integrity of Water Heater - Mr. Fannin has previously reported issues regarding his tankless water heater. He has noticed that there are screws pulling away from the drywall, which hold the water heater in place. He is very concerned about the integrity of how the water heater is mounted and demands that WCI review this issue to ensure his safety. Per 6-30-15 letter from WCI counsel, the water heater was correctly mounted and passed inspection. Even though the home is no longer under warranty, WCI will inspect and adjust the mounting if necessary.Mr. Fannin will allow WCI to inspect and adjust the mounting if necessary. Mr. Fannin reserves his rights.The water heater was mounted properly. WCI offered to repair the drywall and repaint but the Homeowner canceled the repair.
Add blocking to tankless water heater and correct all piping to tankless water heater.
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62Fan outlet malfunction in upstairs office. The fan stopped working. Occasionally it will turn on again.Will not repair - claim faulty remote.Remote works - review the report
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63Mold and moisture issues with upstairs A/C unithttps://goo.gl/photos/158GHWeNtgLAhNrn9This is not addressed in inspection reportThe inspection report states, "The duct system and plums are sealed properly and installed correctly showing no evidence of leaks or moisture." How is this an accurate assessment - there are visible signs of mold and moisture damage.
65
64Drain stop in upstairs bathroom not operable
Repaired by Boyonet during inspection.
This was not repaired
66
65Drain stop in master bath detached - bathtub has never been used
67
66Electrical issues in garage - break activates in many outlets
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67Electrical issues spreading to upstairs office.
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68Additional tiles on roof continue to break and slideRepaired
70
69Tension shower curtain rods continues to fail in upstairs bath. Three have been used. Suspicion is that structure continues to shift.Repaired
71
70Plumbing and metal erosion throughout the house - most notably under the sinks, oven, microwave and upstairs office
This is a calcium build up that can be corrected by using lemishine.
This is not accurate as it is happening in the microwave, oven and inside the fans that are now broken, including corroding and rusting of other metals including inside the dishwasher. Will look to see if this is tested by Environ.
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71Substance coming from plumbing that is black/brown and staining cabinets.
No stains found on cabinets.
Not accurate - please see the attached picture: https://goo.gl/photos/RQkthwwZU8AuP6ra7
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72Plumbing often rattles above wetbar sink in upstairs office after toilet is flushed.
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74A/V system no longer operable, including IR sensor. Both have been replaced twice before.
75
73Toilet in front bathroom rattles when flushed (shaking sound from plumbing).
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75Pavers at side-gate entry are sinking and gaping.
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76Cracks and gaps in grout and sideboards in same direction as sloping garage ceiling.
Typical homeowner maintenance.
These were reported at less than one year and are not typical in severity and size of gaps.
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77Roof mortar and tile falling off garage roof onto driveway.Not addressedThis was not inspected by Lennar
79
78Cracks in wall along great room south side of house.This is not normal
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79Two under cabinet light panels not functioningClaim to be lights needing replacement
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80Not repairedThey come on and off. The entire panel is out for two of the cabinets
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81Gas safety latch never installed in stove/ovenNot addressed
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82Water taking increasingly longer time to heat, especially in shower. I have to shave at the sink before water is a good temperature. Faucet must be turned entire way to 'hot' to have comfortable temperature.Not addressedDuring inspection, time to heat (and minimal heat) was almost 3 minutes.
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83Electrical outlets in laundry room keep tripping.
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84Sprinklers start off schedule and intermittently . There is no pattern and suspect it is tied to electrical.
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85Door lock batteries drain within days.Manufacturer recommendation to use alkaline batteriesThey are used.
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86Along with the metals corroding/rusting, the dishwasher drying element is dangerously hot. See pictures in the links. The first was from a couple of weeks ago. The second shows the rusting/corrosion from a few years ago.https://goo.gl/photos/ddfXRFJNdjKSkhfU6

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https://goo.gl/photos/HE7sVNNDVnMtryD56
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