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CategoriesSuggestions Standardizable? Y/NPrimary Audience?Potential metric? Y/NNotes
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Outcomes data
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library usage on GPA and retentionYCampus & Library AdministrationY
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library instruction on GPA and retentionYCampus & Library AdministrationY
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library outreach and student engagementNCampus & Library AdministrationYoutreach and student engagement are nebulous
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library-managed tutoring on student GPAYCampus & Library AdministrationY
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Inputs/Outputs
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Spaces & Equipment24/7 or 24/5 space availability*Yincoming studentsY
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Renovated in the past 5 years, or plan to in the next 5​Nincoming students/parentsN
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Availability of equipment in library, or for checkout​: cameras, headphones, charges, high-end calculators, laptops, etc.Yincoming students/parentsYcost-savings
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Availability of major and expensive software and hardware​ (i.e. video editing software)Yincoming students/parentsYcost-savings
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Percentage of textbooks and course materials on reserve​Yincoming students/parentsYcost-savings
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Self-service check-outYincoming students/parents
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Ratio of seats available (seats, carrels, study tables) vs. seats filled on average/actual useNincoming students/parents
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# of library hours openYincoming students/parents
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quiet or group study work zonesYincoming students/parents
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individual vs. group study spaceYincoming students/parents
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number of libraries, # of buildingsYLibrary administration;ARL, ACRL, etc.
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computer availabilityYincoming students/parentscost-savings
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Free or low-cost printing and scanning services ​Yincoming students/parentscost-savings
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ServicesReference counts (in-person, virtual)YLibrary administration;ARL, ACRL, etc.
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Instruction counts (classes, people reached)YLibrary administration;ARL, ACRL, etc.
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Number of credit coursesYLibrary administration;ARL, ACRL, etc.
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Availability of virtual help services, or # hours of virtual helpY?
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Number of one-on-one consultations between librarians and studentsYLibrary administration;ARL, ACRL, etc.Will a student understand what a "consultation" means? Perhaps if described by a current student who was helped using this service.
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free late-night tutoringYincoming students/parentscost-savings
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library staff to student ratioYlibrary administration;ARL; ACRL, etc.
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securityincoming students/parents
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Percentage of all library staff with MLS or other advanced degreeYincoming students/parentsYcaveat: just because a librarian has an advanced degree, does not mean that he/she is a good librarian
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Collections & AccessNumber of databases, serial titles, and e-books, in addition to number of print books​Yincoming students/parentsY
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Number of website visits, number of sign-ins​Ylibrary administration;ARL; ACRL, etc.
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Amount downloaded or printed​Ylibrary administration;ARL; ACRL, etc.
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Digital/institutional repositories and their usage or downloads​Ylibrary administration;ARL; ACRL, etc.Library lingo: "institutional repository"
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Major, unique collections​Nincoming students/parentshard to quantify
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Scholarly output of faculty and graduate students​Ncampus and library administration;ARL; ACRL, etc.
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coursepacksYincoming students/parentscost-savings
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textbooks/electronic reservesYincoming students/parentscost-savings
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amount of resources per studentYcampus and library administration;ARL; ACRL, etc.
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collections quality for the size of campusY
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Collections size relative to student populationYincoming students/parentsY
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Student EngagementStudent employment opportunities (e.g., work study positions)Yincoming students/parentsY
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Availability of writing or other non-library services in the libraryNincoming students/parents
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Pleasure reading collectionsYincoming students/parents
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Popular media/filmsYincoming students/parents
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Food/drink and other amenities in the libraryYincoming students/parentsY
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Availability of makerspacesYincoming students/parentsWould these spaces being meaningful to incoming students?
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OtherNSSE library module, COFHE, LibQUAL+Ylibrary administration;ARL; ACRL, etc.examples of grassroots advocacy for marketing and assessment
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https://docs.google.com/spreadsheets/d/12IxuNMEOoHaa4QOywN8jGcXz31pqTM7EQ0UxIYCFO6M/edit?usp=sharing
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Note: bold items are our suggested metrics* because the seem to fit the parameters of audience (incoming students and parents) and standardization.
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