COVID19 Victims Services Resources

	A	B	C	D	E	F	G	H
1	MANHATTAN - Though organizations and agencies may be based in a specific borough, many of them serve individuals from multiple/all boroughs.
2	Name of Organization	Location	Organizational Support/Hotline	Language(s)	Current Services: In Office OR Remote?	List of all Current Services Available	Is your organization taking new patients/clients? (Y/N)	Additional Notes/Contact Information?
3	Children's Aid Family Wellness Program	Locations in: Manhattan, Washington Heights Bronx	Phone: 212-503-6842	English, Spanish	Remote	Remote: Case Management, Crisis Intervention, and Individual Counseling services to survivors of IPV and children that have been exposed to IPV via phone.	Yes (with the exception of case management only clients in the Bronx)	Submit Referrals: FWPreferrals@childrensaidnyc.org Website: https://www.childrensaidnyc.org/programs/domestic-violence-prevention-and-intervention
4	Crime Victims Treatment Center (CVTC)	Manhattan Service area: All 5 Boroughs	Main Office Support Line: 212-523-4728 Legal Hotline: 212-683-0605 Tele-Advocate Hotline (in CVTC affiliated ED's): 877-436-5205	English, Spanish, Hebrew, Mandarian	Both Offices are closed. Most services are bieng delivered via email, Zoom or phone.	Remote: Legal and Crisis Support Lines, Therapy, Prevention 24 hr Tele-Advocate Services @ Lenox Health, Mt. Sinai St. Lukes, Mt. Sinai West, Brookdale Hospital In-Person: SAFE Examinations at the above hospitals	No, except for crisis counseling and emergency services	Website: www.cvtcnyc.org Policiy Updates: www.cvtcnyc.org/covid19 General Inquiries: cvtc@cvtcnyc.org Prevention: prevention@cvtcnyc.org
5	Domestic Violence Project at the Urban Justice Center	40 Rector Street 9th Floor NY, NY 10006 Service Area: All 5 Boroughs	Phone: 1-833-321-4DVP	All languages through Language Line	Remote	Remote: Legal consultations, assistance drafting court documents, all matters of advocacy & case management including crisis counseling, referrals, counseling, advocacy with intersecting agencies	Yes	Please note attorneys practice Family and Immigration Law.
6	NYC Elder Abuse Center/Weill Cornell Center	NYC	Elder Abuse Case Consulation: 212-746-7211; info@nyceac.org Elder Abuse Enhanced Multidisciplinary Teams in Manhattan, Brooklyn, Queens, Bronx and Staten Island: 212-748-7211; info@nyceac.org Helpline for Concerned Persons: 212-746-6905; helpline@nyceac.org	English	Remote	MDT meeting twice/month (once for Staten ISland). Case Consultation for intentional neglect by other, and financial exploitation are suspected or verified. Consultants include geriatricians, geriatric psychiatrists, social workers, civil legal attorneys, forensic accountants. Case Consultations may lead to case presentation to the multidisciplinary team in the appropriate NYC borough. Helpline in for concerend persons in the lives of suspected or verified elder abuse victims provides supportive counseling for friends, family and neighbors of elder abuse victims who reside in NYC. Concerned persons can reside anywhere.	Yes	www.nyceac.org https://nyceac.org/helpline-for-concerned-persons/
7	Families for Safe Streets	Manhattan Service area: NYC	Office Phone: 1-844-377-7337		Remote	Offices are closed. Remote services via email, Zoom or phone. Support services for people who have been injured or lost a loved one in a traffic crash		More Contact Information: info@familiesforsafestreets.org familiesforsafestreets.org
8	The Fortune Society	Locations in: Long Island City Queens West Harlem	Phone: 212-691-7554	English, Spanish	Both	In-office group sessions are being conducted with limited amount of people. On-site meal services Remote: Counseling services, Therapeutic sessions	Yes	Fortune Services are deemed essential services. Although reduced, we will remain open during these emergency circumstances.
9	Fund for the City of NY/SMART	158 East 115th Street, New York, NY 10029		English, Mandarin	Remote	Remote (for now): Producing teaching videos as we build a virtual learning community that will include a list of resources at the end.	Not at this time due to the coronavirus, our programs have shutdown, but if people have social media, they can access our Facebook page, etc.	Please have anyone interested in SMART and getting weekly phone updates to contact Tara.Pierce@smartuniversity.org
10	Harlem Hospital Center for Victims Support Program	Harlem	Phone: 212-939-4613	Spanish, English CYRACOM Language Support	In Office	In Office: Services are offered in a private office away from outpatient clinics & inpatient units	Yes
11	Manhattan District Attorney's Office Witness Aid Services Unit	Manhattan	Main Office: (212) 335-9040	English, Spanish AT&T Language Line for other languages	Remote	Remote (email/phone): Crisis support, Social services including case management, counseling via phone.	Yes	gilchristb@dany.nyc.gov benjaminhamletk@dany.nyc.gov
12	Manhattan Family Justice Center Through the Mayor's Office to End Domestic and Gender Based Violecne (EnD GBV)	Manhattan	Phone: 212-602-2800	English, Spanish Have access to Langauge Line	Remote	Safety planning, legal consultation, shelter and housing advocacy, counseling, case management, and more. Currently not scheudleing staff tarinings or trainings through the NYC Healthy Relationship Academy	Yes
13	Mount Sinai Adolescent Health Center (AHC)	Manhattan Service Area: NYC	Phone: 212-423-3000	Onsite: English, Spanish; Phone interpretation for all other languages.	Both	In-office: primary care, sexual/reproductive health services; counseling; Services offered remotely include: counseling, advocacy, and legal. Download Health Squad app for confidential information & services	Yes	https://www.teenhealthcare.org/; Instagram (for info for teens!): @adhealthcenter; Resources for Teens: https://www.teenhealthcare.org/blog/nyc-resources/
14	Mount Sinai Beth Israel Victims Services	16th Street & 1st Avenue	Phone: 212-420-4516	English	Remote	Remote: Calls and some short-term counseling	Not accepting long-term patients. Some short-term counseling by phone/by appointment.
15	Mount Sinai Sexual Assault and Violence Intervention (SAVI) Program	Locations in: Manhattan Queens Brooklyn	Phone: 212-423-2140	English, Spanish, Portugués, Polish, Italian, French, Punjabi, Hindi, Gujarati, Urdu	Both	Primarily remote services In-person services are on a case-by-case basis (i.e. recently assaulted)	Yes In-person: Yes, on a case by case basis (I.e. recently assaulted) We are providing initial intakes by phone	http://www.mssm.edu/savi
16	NMIC	Manhattan Service Area: NYC	Phone or WhatsApp: 212-822-8311; 347-674-0524 TEMPORARY HOTLINES Benefits (applying, renewing, changing): 929-512-4469 Mo, We, Fri from 9 AM - 12 PM Housing: 929-512-4565 Wed. from 9 AM - 12 PM Unemployment: 929-512-4476 Tu, Thurs, from 9 AM - 12 PM Immigration: 929-512-4496 Mon. from 9 AM - 12 PM	English, Spanish	Remote Via phone, What's App, or Zoom	Risk assessments and safety planning Crisis intervention, options counseling and advocacy Emotional support, coping skills and trauma focused therapy via phone Virtual peer support chat group COVID 19 information sharing Legal consultations for family law and immigration Supporting families with remote learning, coping and parenting Case management, information and referrals both internal and external to address financial stressors, food insecurity, etc. Benefit enrollment through Access HRA, health insurance and unemployment.	Yes, for now	Facebook Messenger - @nmicnyc Email: dvp@nmic.org http://www.nmic.org/
17	New York City Anti Violence Project	(45 Wadsworth Avenue NY,NY 10033) Service area: NYC	24 hr Bilingual Hotline: 212-714-1141 Office: 212-714-1184	English Spanish	ALL Services are Remote: Offices are closed. Services are being delivered via email, zoom or phone.	Crisis Support Limited Advocacy, Counseling	Legal - No ; Client Services - yes, if in crisis, waitlist available	https://avp.org/get-help/report-violence/
18	New York City Alliance Against Sexual Assault	Manhattan (32 Broadway New York, NY) Service Area: NYC	Phone: 212-514-SAFE (7233)	Spanish, Japanese, French, German and English	Remote	We are currently not seeing clients in-office but we are remotely providing legal services as well as counseling and advocacy via Skype, zoom and telephone sessions.	Yes	Email: survivorsupport@svfreenyc.org Legal Services: legalsupport@svfreenyc.org
19	New York Presbyterian Hospital DOVE Program	168th St & Broadway	Phone: 212-305-9060	English, Spanish, Italian	Both	In-person: Crisis response to our Emergency Departments Mon-Friday 9-5	Only those with immediate crisis needs or those survivors with information/advocacy needs that can be addressed remotely
20	New York Presbyterian - Weill Cornell Victim Intervention Program	525 East 68th Street, NY NY 10065	Phone: 212-746-9414 Checked twice daily	English, Spanish Other languages via Language Line	Both	Remote: All counseling, sessions, follow up, advocacy and intakes In Office: SAFE exams are still being performed by SAFE examiners 24/7; Our VIP social workers are acting as advocates in the ED for DV/SAFE/Physical Assault and Family Violence during business hours and some evenings until 8pm	Yes	Due to screening of COVID-19 patients may experience some delay once they arrive to the hospital. Visitors to adult ED are prohibited with some exceptions for only 1 person which is determined by the medical team. All patients and visitors are required to wear a mask. Hospital suspended all volunteer services so unfortunately, we are not calling any advocates to provide support.
21	RestoreNYC	Midtown Manhattan	Phone: 212-840-8484	All languages through Language Line. Phone picks up in English, Spanish, Mandarin, and Korean	Both	Remote: case management, counseling, economic empowerment. In-person: crisis/emergency and housing. In-person: Crisis/emergencies and housing	Yes	Can also send referrals via email to referral@restorenyc.org
22	Sakhi for South Asian Women	Confidential	Phone: 212-868-6741	Bangla, Hindi, Urdu, Punjabi, Sylheti, Marathi, Malyalam, English	Remote	Remote: Providing services over the phone and online. -Phone: Helpline is available. Direct Services Advocates and Economic Empowerment Advocates are connecting with clients and making follow up calls. We are also sharing information with clients and providing Legal Support. -Mental health Counselor is holding sessions via phone and video conferencing. -Youth Empowerment Program Advocate is designing online and remote programs to keep the children and youth occupied and engaged.	Yes	Contact DV advocate at shilpy.chatterjee@sakhi.org
23	Safe Horizon, Streetwork Project	NYC Offices in Harlem, Lower East Side	Phone: 646-602-6404	English	Drop-in closed, but providing services at the door of 33 Essex St Location Mo, Tu, Thurs, Fri: 1PM - 5PM	Providing food, hygiene supplies, showers by assessment, shelter referrals, harm reduction supplies, such as syringes, Naloxone kits, safer sniffing kits, fentanyl test strips, pipes & tips to homeless youth under 30 years old	Yes
24	Safe Horizon	NYC Service Area: All 5 Boroughs	24-hour Domestic Violence Hotline: 1- 800-621-HOPE (4673) 24-hour Rape and Sexual Assault Hotline: 212-227-3000 Community Programs: 1-855-234-1042	English, Spanish Varies by program.	Both	DV Shelters, Hotlines, Streetwork Project locations, and Child Advocacy Centers remain open. Staff across our other programs are working remotely.	Yes	For updated information regarding our programs and best contact information, please visit: https://www.safehorizon.org/emergency/ Manhattan and Bronx Community Programs: Jennifer Wyse - Supervising Social Worker @ jennifer.wyse@safehorizon.org
25	Sanctuary for Families	Main office in Manhattan, staff in Brooklyn, Bronx, Manhattan & Queens Family Justice Centers Shelters in Bronx and Brooklyn Service area: All 5 boroughs	Organization Support/Hotline: 212-349-6009 9am-5pm, M-F	All languages through Language Line	Both	In-Person: Shelters remain open with limited staffing. Remote: Case management, individual counseling, family counseling, crisis intervention, legal consultations for family law and immigration matters, assistance securing orders of protection, and Economic Empowerment Program training.	Yes	Safety Plans in multiple languages - https://sanctuaryforfamilies.org/coronavirus/ Additional contact: Info@sffny.org
26	STEPS to End Family Violence - Rising Ground	NYC Locations in: East Harlem & Downtown Brooklyn		English, Spanish	Remote	Remote: Individual therapy, Children's therapy, Parent-Child therapy, Economic Empowerment services, Holistic Healing services, as well as Referrals and intake sessions.	Yes
27	Womankind	Lactions in: Brooklyn Manhattan Queens	Phone: 888-888-7702	English, Mandarin, Cantonese, Vietnamese, Japanese, Korean, Urdu, Hindi, Bengali, Spanish, (and more) We also utilize a phone interpretation system	Remote	Remote: Phone counseling, case management and advocacy. Residential houses are also operating for survivors who need emergency housing. If a survivor is in need of in-person services this can be arranged with the manager of the site by calling our helpline number.	Yes
28	Day One (Youth 24 and under impacted by IPV)	Confidential Service Area: Folx from all boroughs	Hotline: 800-214-4150 Text Line: 646-535-DAY1 (3291)	English, Spanish	Remote	Remote: Case Management and Counseling, Safety Planning, Legal Services, Online Trainings	Yes	Legal Services: Michele Martinez, at mmartinez@dayoneny.org Social Services: Natalie Rentas, at nrentas@dayoneny.org
29	Her Justice	NYC Service Area: Folx from all boroughs	Helpline: 718-562-8181 Thursdays from 10:00-1:00EST	Spanish, Portuguese, Romanian, Urdu, Hindi, French, Korean, Russian, Italian Access to Voiance for additional languages	Remote Physical Offices are closed	Fully functional remotely. Making arrangements to meet with clients.	Yes	Website: www.herjustice.org
30	Violence Intervention Program, Inc.	Locations in: East Harlem, Queens and Bronx	Main number: 212-410-9080 Hotline: 1-800-664-5880	English, Spanish	Both	In-office: Our emergency shelter and transitional housing programs remain open with limited staff on-site, Our 24hr hotline remains fully operational Remote: We have transitioned our crisis counseling and support services (including economic justice services) to phone and are working to set up a videoconferencing option	Yes
31	Okayso	All of North America	okayso.co	English	Remote	This app is 100% free and not for profit. Apple iPhone users can download the free app to access on-demand private group chat expertise on sex/sexuality/mental health and healthy relationships virtual support.	Yes	okayso.co was founded by a sex educator and its roster of in-app experts include trauma-informed preventionists, youth advocates, mental health counselors and sex educators. The app is targeted for 12+ however there is no upper limit of age to submit and receive great support, as all users are anonymous and there are no fees.
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