(public) Coinbase CFPB data

	A	B	C	D	E	F	G	H	I	J	K	L	M	N	O	P	Q	R
1	Date received	Product	Sub-product	Issue	Sub-issue	Consumer complaint narrative	Company public response	Company	State	ZIP code	Tags	Consumer consent provided?	Submitted via	Date sent to company	Company response to consumer	Timely response?	Consumer disputed?	Complaint ID

2	2/10/2018	Money transfer, virtual currency, or money service	Virtual currency	Money was not available when promised				Coinbase, Inc.	VA	23220			Web	02/10/2018	In progress	Yes	N/A	2809546
3	2/10/2018	Money transfer, virtual currency, or money service	Virtual currency	Other transaction problem				Coinbase, Inc.	WI	53558			Web	02/10/2018	In progress	Yes	N/A	2809753
4	2/10/2018	Money transfer, virtual currency, or money service	Virtual currency	Money was not available when promised				Coinbase, Inc.	PA	190XX			Web	02/10/2018	Closed with explanation	Yes	N/A	2809503
5	2/9/2018	Money transfer, virtual currency, or money service	Virtual currency	Confusing or missing disclosures				Coinbase, Inc.	IA	50010			Web	02/09/2018	In progress	Yes	N/A	2808231
6	2/9/2018	Money transfer, virtual currency, or money service	Domestic (US) money transfer	Fraud or scam				Coinbase, Inc.	NY	121XX			Web	02/09/2018	In progress	Yes	N/A	2809347
7	2/9/2018	Money transfer, virtual currency, or money service	Domestic (US) money transfer	Other transaction problem				Coinbase, Inc.	MA	01950		Consent withdrawn	Web	02/09/2018	In progress	Yes	N/A	2808251
8	2/9/2018	Money transfer, virtual currency, or money service	Domestic (US) money transfer	Money was not available when promised				Coinbase, Inc.	NY	10001			Web	02/09/2018	In progress	Yes	N/A	2809095
9	2/9/2018	Money transfer, virtual currency, or money service	Virtual currency	Other transaction problem				Coinbase, Inc.	CA	900XX			Web	02/09/2018	Closed with explanation	Yes	N/A	2809465
10	2/9/2018	Money transfer, virtual currency, or money service	Virtual currency	Money was not available when promised				Coinbase, Inc.	MD	212XX			Web	02/09/2018	In progress	Yes	N/A	2809673
11	2/9/2018	Money transfer, virtual currency, or money service	Virtual currency	Fraud or scam				Coinbase, Inc.	ID	836XX			Web	02/09/2018	In progress	Yes	N/A	2808584
12	2/9/2018	Money transfer, virtual currency, or money service	Domestic (US) money transfer	Money was not available when promised				Coinbase, Inc.	TX	770XX			Web	02/09/2018	In progress	Yes	N/A	2809383
13	2/9/2018	Money transfer, virtual currency, or money service	Domestic (US) money transfer	Money was not available when promised				Coinbase, Inc.	CA	95125			Web	02/09/2018	In progress	Yes	N/A	2809079
14	2/9/2018	Money transfer, virtual currency, or money service	Domestic (US) money transfer	Wrong amount charged or received				Coinbase, Inc.	TX	782XX			Web	02/09/2018	Closed with explanation	Yes	N/A	2809408
15	2/8/2018	Money transfer, virtual currency, or money service	Virtual currency	Other service problem				Coinbase, Inc.	WI	53151			Web	02/08/2018	In progress	Yes	N/A	2807828
16	2/8/2018	Money transfer, virtual currency, or money service	Virtual currency	Money was not available when promised				Coinbase, Inc.	MI	494XX			Web	02/08/2018	In progress	Yes	N/A	2807733
17	2/8/2018	Money transfer, virtual currency, or money service	Virtual currency	Other transaction problem				Coinbase, Inc.	NC	27529			Web	02/08/2018	In progress	Yes	N/A	2807111
18	2/8/2018	Money transfer, virtual currency, or money service	Mobile or digital wallet	Managing, opening, or closing your mobile wallet account				Coinbase, Inc.	WA	98513	Servicemember	Consent withdrawn	Web	02/08/2018	In progress	Yes	N/A	2808202
19	2/7/2018	Money transfer, virtual currency, or money service	Virtual currency	Money was not available when promised				Coinbase, Inc.	CA	940XX			Web	02/07/2018	Closed with explanation	Yes	N/A	2805593
20	2/7/2018	Money transfer, virtual currency, or money service	Virtual currency	Money was not available when promised				Coinbase, Inc.	NV				Web	02/07/2018	Closed with explanation	Yes	N/A	2806787
21	2/7/2018	Money transfer, virtual currency, or money service	Virtual currency	Fraud or scam				Coinbase, Inc.					Web	02/07/2018	Closed with explanation	Yes	N/A	2806593
22	2/7/2018	Money transfer, virtual currency, or money service	Domestic (US) money transfer	Other transaction problem				Coinbase, Inc.	DC	200XX			Web	02/07/2018	In progress	Yes	N/A	2806472
23	2/7/2018	Money transfer, virtual currency, or money service	Domestic (US) money transfer	Other transaction problem				Coinbase, Inc.	WA	980XX			Web	02/07/2018	In progress	Yes	N/A	2806701
24	2/7/2018	Money transfer, virtual currency, or money service	Domestic (US) money transfer	Fraud or scam				Coinbase, Inc.	CA	900XX			Web	02/07/2018	Closed with explanation	Yes	N/A	2807497
25	2/7/2018	Money transfer, virtual currency, or money service	Mobile or digital wallet	Managing, opening, or closing your mobile wallet account				Coinbase, Inc.	AK	995XX			Web	02/07/2018	Closed with explanation	Yes	N/A	2805879
26	2/7/2018	Money transfer, virtual currency, or money service	Virtual currency	Wrong amount charged or received				Coinbase, Inc.	TX	770XX			Web	02/08/2018	Closed with explanation	Yes	N/A	2805882
27	2/6/2018	Money transfer, virtual currency, or money service	Virtual currency	Other transaction problem				Coinbase, Inc.	TX	75024			Web	02/22/2018	In progress	Yes	N/A	2805966
28	2/6/2018	Money transfer, virtual currency, or money service	Mobile or digital wallet	Managing, opening, or closing your mobile wallet account				Coinbase, Inc.	WA	980XX			Web	02/06/2018	In progress	Yes	N/A	2804378
29	2/6/2018	Money transfer, virtual currency, or money service	International money transfer	Money was not available when promised				Coinbase, Inc.					Web	02/06/2018	In progress	Yes	N/A	2805082
30	2/6/2018	Money transfer, virtual currency, or money service	Domestic (US) money transfer	Other transaction problem				Coinbase, Inc.	FL	331XX			Web	02/06/2018	In progress	Yes	N/A	2804406
31	2/6/2018	Money transfer, virtual currency, or money service	Virtual currency	Fraud or scam				Coinbase, Inc.	IL	600XX			Web	02/06/2018	In progress	Yes	N/A	2805034
32	2/6/2018	Money transfer, virtual currency, or money service	Mobile or digital wallet	Problem adding money				Coinbase, Inc.	NY	117XX			Web	02/06/2018	In progress	Yes	N/A	2805215
33	2/6/2018	Money transfer, virtual currency, or money service	Virtual currency	Other transaction problem				Coinbase, Inc.	NY	109XX			Web	02/06/2018	In progress	Yes	N/A	2804959
34	2/6/2018	Money transfer, virtual currency, or money service	Virtual currency	Fraud or scam				Coinbase, Inc.	IN	47320			Web	02/07/2018	Closed with explanation	Yes	N/A	2806111
35	2/6/2018	Money transfer, virtual currency, or money service	Virtual currency	Money was not available when promised				Coinbase, Inc.	TX	751XX			Web	02/06/2018	Closed with explanation	Yes	N/A	2805563
36	2/6/2018	Money transfer, virtual currency, or money service	Virtual currency	Money was not available when promised				Coinbase, Inc.					Web	02/06/2018	In progress	Yes	N/A	2805985
37	2/6/2018	Money transfer, virtual currency, or money service	Virtual currency	Money was not available when promised				Coinbase, Inc.	AL	352XX	Servicemember	Other	Web	02/06/2018	In progress	Yes	N/A	2804405
38	2/6/2018	Money transfer, virtual currency, or money service	Virtual currency	Fraud or scam				Coinbase, Inc.	IL	606XX			Web	02/06/2018	Closed with explanation	Yes	N/A	2805958
39	2/6/2018	Money transfer, virtual currency, or money service	Domestic (US) money transfer	Money was not available when promised				Coinbase, Inc.	IL	606XX			Web	02/06/2018	In progress	Yes	N/A	2804389
40	2/6/2018	Money transfer, virtual currency, or money service	Domestic (US) money transfer	Money was not available when promised				Coinbase, Inc.	CA	949XX			Web	02/06/2018	Closed with explanation	Yes	N/A	2805242
41	2/5/2018	Money transfer, virtual currency, or money service	Domestic (US) money transfer	Money was not available when promised				Coinbase, Inc.	IA	522XX		Other	Web	02/05/2018	Closed with explanation	Yes	N/A	2804247
42	2/5/2018	Money transfer, virtual currency, or money service	International money transfer	Money was not available when promised				Coinbase, Inc.					Web	02/05/2018	In progress	Yes	N/A	2804672
43	2/5/2018	Money transfer, virtual currency, or money service	Virtual currency	Other transaction problem				Coinbase, Inc.	FL	33579	Servicemember		Web	02/05/2018	Closed with explanation	Yes	N/A	2804656
44	2/5/2018	Money transfer, virtual currency, or money service	Domestic (US) money transfer	Money was not available when promised				Coinbase, Inc.	WA	980XX			Web	02/05/2018	Closed with explanation	Yes	N/A	2804678
45	2/5/2018	Money transfer, virtual currency, or money service	Virtual currency	Other service problem				Coinbase, Inc.	TX	76010			Web	02/05/2018	In progress	Yes	N/A	2803583
46	2/5/2018	Money transfer, virtual currency, or money service	Domestic (US) money transfer	Money was not available when promised				Coinbase, Inc.	NV	89134			Web	02/05/2018	In progress	Yes	N/A	2804116
47	2/5/2018	Money transfer, virtual currency, or money service	Domestic (US) money transfer	Fraud or scam				Coinbase, Inc.	FL	331XX			Web	02/05/2018	In progress	Yes	N/A	2804682
48	2/5/2018	Money transfer, virtual currency, or money service	Virtual currency	Money was not available when promised				Coinbase, Inc.	WI	531XX			Web	02/05/2018	Closed with explanation	Yes	N/A	2803873
49	2/5/2018	Money transfer, virtual currency, or money service	Domestic (US) money transfer	Other transaction problem				Coinbase, Inc.	CA	939XX			Web	02/05/2018	Closed with explanation	Yes	N/A	2804644
50	2/5/2018	Money transfer, virtual currency, or money service	Virtual currency	Other transaction problem				Coinbase, Inc.	WI	531XX			Web	02/05/2018	In progress	Yes	N/A	2804662
51	2/5/2018	Money transfer, virtual currency, or money service	Virtual currency	Other transaction problem				Coinbase, Inc.					Web	02/05/2018	Closed with explanation	Yes	N/A	2803748
52	2/5/2018	Money transfer, virtual currency, or money service	Mobile or digital wallet	Problem adding money				Coinbase, Inc.	MI	483XX			Web	02/05/2018	In progress	Yes	N/A	2803797
53	2/5/2018	Money transfer, virtual currency, or money service	Virtual currency	Other service problem				Coinbase, Inc.	CO	80907			Web	02/05/2018	In progress	Yes	N/A	2803644
54	2/4/2018	Money transfer, virtual currency, or money service	Domestic (US) money transfer	Money was not available when promised				Coinbase, Inc.	GA	303XX			Web	02/04/2018	In progress	Yes	N/A	2803439
55	2/4/2018	Money transfer, virtual currency, or money service	Domestic (US) money transfer	Other transaction problem				Coinbase, Inc.	CA	934XX			Web	02/04/2018	In progress	Yes	N/A	2803045
56	2/4/2018	Money transfer, virtual currency, or money service	Domestic (US) money transfer	Money was not available when promised				Coinbase, Inc.	CA	941XX			Web	02/04/2018	In progress	Yes	N/A	2803138
57	2/4/2018	Money transfer, virtual currency, or money service	Virtual currency	Money was not available when promised				Coinbase, Inc.	IA	52245			Web	02/04/2018	Closed with explanation	Yes	N/A	2803496
58	2/4/2018	Money transfer, virtual currency, or money service	Virtual currency	Money was not available when promised				Coinbase, Inc.	CA	926XX			Web	02/04/2018	Closed with explanation	Yes	N/A	2803447
59	2/3/2018	Money transfer, virtual currency, or money service	Virtual currency	Money was not available when promised				Coinbase, Inc.	ID	838XX			Web	02/03/2018	Closed with explanation	Yes	N/A	2802560
60	2/3/2018	Money transfer, virtual currency, or money service	Mobile or digital wallet	Managing, opening, or closing your mobile wallet account				Coinbase, Inc.	WA	980XX			Web	02/03/2018	Closed with explanation	Yes	N/A	2802987
61	2/3/2018	Money transfer, virtual currency, or money service	Virtual currency	Money was not available when promised				Coinbase, Inc.	SC	29681			Web	02/03/2018	In progress	Yes	N/A	2802715
62	2/3/2018	Money transfer, virtual currency, or money service	Virtual currency	Wrong amount charged or received				Coinbase, Inc.	MA	024XX			Web	02/03/2018	Closed with explanation	Yes	N/A	2802555
63	2/3/2018	Money transfer, virtual currency, or money service	Domestic (US) money transfer	Other transaction problem				Coinbase, Inc.	FL	346XX	Older American, Servicemember		Web	02/03/2018	In progress	Yes	N/A	2802529
64	2/3/2018	Money transfer, virtual currency, or money service	Virtual currency	Money was not available when promised				Coinbase, Inc.	FL	336XX			Web	02/03/2018	In progress	Yes	N/A	2802735
65	2/3/2018	Money transfer, virtual currency, or money service	Virtual currency	Other transaction problem				Coinbase, Inc.	NJ	07650			Web	02/03/2018	In progress	Yes	N/A	2802823
66	2/2/2018	Money transfer, virtual currency, or money service	Domestic (US) money transfer	Other transaction problem				Coinbase, Inc.	IA	520XX			Web	02/08/2018	In progress	Yes	N/A	2802229
67	2/2/2018	Money transfer, virtual currency, or money service	Mobile or digital wallet	Fraud or scam				Coinbase, Inc.	VA	22840			Web	02/02/2018	Closed with explanation	Yes	N/A	2801449
68	2/2/2018	Money transfer, virtual currency, or money service	Virtual currency	Fraud or scam				Coinbase, Inc.	IL	608XX			Web	02/02/2018	Closed with explanation	Yes	N/A	2801201
69	2/2/2018	Money transfer, virtual currency, or money service	Virtual currency	Fraud or scam				Coinbase, Inc.	FL	33304			Web	02/02/2018	In progress	Yes	N/A	2801313
70	2/2/2018	Money transfer, virtual currency, or money service	Domestic (US) money transfer	Money was not available when promised				Coinbase, Inc.	OK	738XX			Web	02/02/2018	In progress	Yes	N/A	2802008
71	2/2/2018	Money transfer, virtual currency, or money service	Domestic (US) money transfer	Other transaction problem				Coinbase, Inc.	MT	599XX			Web	02/02/2018	Closed with explanation	Yes	N/A	2801539
72	2/2/2018	Money transfer, virtual currency, or money service	Domestic (US) money transfer	Money was not available when promised				Coinbase, Inc.	NY	112XX			Web	02/02/2018	In progress	Yes	N/A	2801444
73	2/2/2018	Money transfer, virtual currency, or money service	Virtual currency	Money was not available when promised				Coinbase, Inc.	IA	503XX			Web	02/03/2018	Closed with explanation	Yes	N/A	2802400
74	2/2/2018	Money transfer, virtual currency, or money service	Mobile or digital wallet	Managing, opening, or closing your mobile wallet account				Coinbase, Inc.	CA	945XX			Web	02/02/2018	In progress	Yes	N/A	2801438
75	2/2/2018	Money transfer, virtual currency, or money service	Virtual currency	Other service problem				Coinbase, Inc.	OR	971XX			Web	02/02/2018	Closed with explanation	Yes	N/A	2801354
76	2/2/2018	Money transfer, virtual currency, or money service	Virtual currency	Other transaction problem				Coinbase, Inc.	OR	97401			Web	02/02/2018	In progress	Yes	N/A	2802014
77	2/2/2018	Money transfer, virtual currency, or money service	Virtual currency	Money was not available when promised				Coinbase, Inc.					Web	02/02/2018	In progress	Yes	N/A	2801835
78	2/2/2018	Money transfer, virtual currency, or money service	Domestic (US) money transfer	Money was not available when promised				Coinbase, Inc.	GA	30518			Web	02/02/2018	In progress	Yes	N/A	2801403
79	2/2/2018	Money transfer, virtual currency, or money service	Virtual currency	Fraud or scam				Coinbase, Inc.	NY	100XX			Web	02/02/2018	In progress	Yes	N/A	2801738
80	2/2/2018	Money transfer, virtual currency, or money service	Virtual currency	Unexpected or other fees				Coinbase, Inc.	IL	606XX			Web	02/02/2018	Closed with explanation	Yes	N/A	2801446
81	2/2/2018	Money transfer, virtual currency, or money service	Domestic (US) money transfer	Other transaction problem				Coinbase, Inc.	CA	928XX			Web	02/02/2018	In progress	Yes	N/A	2802367
82	2/2/2018	Money transfer, virtual currency, or money service	Virtual currency	Money was not available when promised				Coinbase, Inc.					Web	02/02/2018	Closed with explanation	Yes	N/A	2801565
83	2/2/2018	Money transfer, virtual currency, or money service	Mobile or digital wallet	Unauthorized transactions or other transaction problem				Coinbase, Inc.	CA	90291			Web	02/02/2018	Closed with explanation	Yes	N/A	2802218
84	2/2/2018	Money transfer, virtual currency, or money service	Mobile or digital wallet	Managing, opening, or closing your mobile wallet account				Coinbase, Inc.					Web	02/02/2018	In progress	Yes	N/A	2801695
85	2/1/2018	Money transfer, virtual currency, or money service	International money transfer	Other transaction problem				Coinbase, Inc.	CA	921XX			Web	02/01/2018	In progress	Yes	N/A	2799934
86	2/1/2018	Money transfer, virtual currency, or money service	Mobile or digital wallet	Managing, opening, or closing your mobile wallet account				Coinbase, Inc.	TX	775XX			Web	02/01/2018	In progress	Yes	N/A	2801051
87	2/1/2018	Money transfer, virtual currency, or money service	Mobile or digital wallet	Unauthorized transactions or other transaction problem				Coinbase, Inc.	NJ	07087			Web	02/01/2018	Closed with explanation	Yes	N/A	2800301
88	2/1/2018	Money transfer, virtual currency, or money service	Virtual currency	Money was not available when promised				Coinbase, Inc.	OH	452XX			Web	02/01/2018	Closed with explanation	Yes	N/A	2799990
89	2/1/2018	Money transfer, virtual currency, or money service	Virtual currency	Money was not available when promised				Coinbase, Inc.					Web	02/01/2018	In progress	Yes	N/A	2800283
90	2/1/2018	Money transfer, virtual currency, or money service	Domestic (US) money transfer	Money was not available when promised				Coinbase, Inc.	TX	77098			Web	02/01/2018	Closed with explanation	Yes	N/A	2800368
91	2/1/2018	Money transfer, virtual currency, or money service	Domestic (US) money transfer	Money was not available when promised				Coinbase, Inc.	MD	208XX			Web	02/01/2018	In progress	Yes	N/A	2800552
92	2/1/2018	Money transfer, virtual currency, or money service	Mobile or digital wallet	Managing, opening, or closing your mobile wallet account				Coinbase, Inc.	TX	787XX		Other	Web	02/01/2018	In progress	Yes	N/A	2799877
93	2/1/2018	Money transfer, virtual currency, or money service	Domestic (US) money transfer	Money was not available when promised				Coinbase, Inc.	CA	92008			Web	02/01/2018	In progress	Yes	N/A	2801086
94	2/1/2018	Money transfer, virtual currency, or money service	Virtual currency	Other transaction problem				Coinbase, Inc.					Web	02/01/2018	Closed with explanation	Yes	N/A	2800986
95	2/1/2018	Money transfer, virtual currency, or money service	Virtual currency	Confusing or missing disclosures				Coinbase, Inc.	CO	805XX			Web	02/01/2018	Closed with explanation	Yes	N/A	2800581
96	2/1/2018	Money transfer, virtual currency, or money service	Virtual currency	Fraud or scam				Coinbase, Inc.	NY	11375			Web	02/02/2018	In progress	Yes	N/A	2801195
97	2/1/2018	Money transfer, virtual currency, or money service	Domestic (US) money transfer	Money was not available when promised				Coinbase, Inc.	NJ	074XX			Web	02/01/2018	Closed with explanation	Yes	N/A	2800043
98	2/1/2018	Money transfer, virtual currency, or money service	Virtual currency	Money was not available when promised				Coinbase, Inc.	TX	773XX			Web	02/01/2018	Closed with explanation	Yes	N/A	2800597
99	2/1/2018	Money transfer, virtual currency, or money service	Domestic (US) money transfer	Money was not available when promised				Coinbase, Inc.	CA	912XX			Web	02/01/2018	In progress	Yes	N/A	2799902
100	2/1/2018	Money transfer, virtual currency, or money service	Mobile or digital wallet	Unauthorized transactions or other transaction problem				Coinbase, Inc.					Web	02/01/2018	In progress	Yes	N/A	2801073