Product Planning and Delivery RACI

	A	B	C	E	F	G	H	I	J	K	L
1	Activities / Definitions			Product Manager	User Experience	TPM/PO	Lead Engineer	Head of TPM/PO	Head of Product	CTO	CEO

2	Strategy & Vision
3		S1	Set a product vision and strategy (what are we building in the mid and long term?)	C	I	I	I	C	R	C	A
4		S2	Identify/ gather businesses opportunities/ problems that can be solved from Product/ tech	R	I	I	I	I	A	I	C
5		S3	Determines the portfolio (product roadmap themes, desired outcomes and overall resource allocations by theme)	I	I	I	I	I	R/A	C	R
6		S4	Build and maintain the strategic roadmap	R	I	I	I	I	R/A	I	C
7		S5	Manages quarterly product planning process	R	C	C	I	C	R/A	C	C
8		S6a	Develops and executes PM/UX team capacity (hiring and training headcount with the appropriate skills) plans aligned with budget and required throughput	I	I	I	I	I	R/A	I	C
9		S6b	Develops and executes TPM/Eng team capacity (hiring and training headcount with the appropriate skills) plans aligned with budget and required throughput	I	I	I	R	R	I	R/A	C
10		S7	Define squad/tribes/team charters and OKRs	R	C	C	C	I	A	I	I
11		S8	Build and maintain the technical roadmap and evolve an appropriate technical architecture platform to meet current and prepare for future needs	C	I	C	R	C	C	R/A	C
12		S9	Develops and executes dev team resourcing plans aligned with budget and required throughput	I	I	C	R	R	I	A	C
13		S10	Evaluates, selects and manages platform vendors	I	I	I	C	C	C	R/A	I
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15	Discovery & Validation
16		V1	Identify and communicates trends in the industry impacting the product and performing market research for new product opportunities	R/A	R	I	I	I	I	I	I
17		V2	Manage relationships with stakeholders to gather ideas/ requirements, set expectations about roadmap and priorities, etc.	R/A	I	I	I	I	C	I	I
18		V3	Refine/ clarify product initiatives based on user insights, business needs, stakeholders requests, product metrics, etc.	R/A	C	I	I	I	C	I	I
19		V4	Validate hypothesis/product ideas with users and stakeholders. Designs and runs experiments, and shares insights.	R/A	R	I	I	I	I	I	I
20		V5	Conducts customer interviews and analysis	R	R/A	I	I	I	I	I	I
21		V6	Maintain updated benchmarks of key competitors and identifies gaps	R/A	R	I	I	I	I	I	I
22		V7	Evaluates and validates solution alternatives (including prototyping)	C	R/A	C	I	I	C	I	I
23		V8	Establishes pricing for new products	R	C	I	I	I	A	I	C
24		V9	Find ways to iterate existing products to achieve business goals	R/A	C	C	I	I	C	I	I
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26	Prioritization & Metrics
27		P1	Determines overall prioritization framework (approach, metrics, weightings)	C	I	I	I	C	R/A	C	C
28		P2	Estimate impact, confidence and risks of future initiatives	R/A	C	I	I	I	C	I	I
29		P3	Estimate level of effort of future initiatives	I	I	C	R	A	I	C	I
30		P4	Prioritize initiatives in the roadmap	R	I	C	I	C	A	C	I
31		P5	Establishes metrics; works with BI to implement data sets and reports; tracks them and communicates them to Stakeholders	R/A	I	C	C	C	I	I	I
32		P6	Works with stakeholders to generate alignment around target outcomes, key opportunities and overall priorities	R	I	I	I	I	A	I	I
33		P7	Measures and reports on health of existing products (metrics, funnels, etc.)	R/A	I	I	I	I	I	I	I
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35	Definition & Delivery
36		D1	Write user stories/story maps (including functionalities, use cases, acceptance criteria) "scaffolding" or framework in preparation for ellaboration and solution exploration	R/A	C	I	I	I	I	I	I
37		D2	Discuss alternatives and define the best approach to address the problem/need	R/A	C	C	C	I	I	I	I
38		D3	Breaks down the stories into front end and back end, if needed. Adds technical criteria such as end points that need to be created or modified, adding logic criteria (IF, ELSE), ensuring all technical modifications needed are taken into account. Adding criteria points or additional stories that take into account performance and speed optimizations.	I	I	R/A	C	C	I	I	I
39		D4	Prioritize and sequence the stories to be developed within the backlog	C	I	R/A	C	C	I	I	I
40		D5	Evaluate feasibility and the technology approach. Recommend trade-offs to accelerate the timeline while maintaining quality.	C	I	C	R	C	I	A	I
41		D6	Define the development release plan (e.g. phases, versions)	C	I	R/A	C	C	I	C	I
42		D7	Coordinate and generate UI design/mockups	A	R	C	I	I	C	I	I
43		D8	Develops internal feature documentation	C	I	R	C	A	I	I	I
44		D9	Own main documents on Confluence/Jira	R/A	I	R	I	I	I	I	I
45		D10	Act as the primary point of contact for the development team if any questions of scope arise. Work directly with the development team acting as the voice of the customer.	C	C	R	I	A	I	I	I
46		D11	Define and plan the development goals with the development teams and ensure value is being delivered in each development cycle	I	I	R	C	A	I	I	I
47		D12	Run Sprints (kick-offs, reviews, daily standup, demos and retros)	I	I	R	C	A	I	I	I
48		D13	Coordinate day-to-day progress/drive tradeoffs and decisions/accountability of the cross-functional team	C	C	R	C	A	I	I	I
49		D14	Manage cross dependencies between development tasks and other development teams	I	I	R	C	A	I	I	I
50		D15	QA to validate acceptance criteria and quality met (identify bugs, unit testing coverage, stability)	C	I	C	R/A	C	C	I	I
51		D16	Communicate development status updates and demos to stakeholders/company	C	I	R	C	A	I	I	I
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53	Launch & Optimization
54		L1	Coordinate release with BI (reporting impacts/needs) and Sales Ops (product/sku setup)	C	I	R	C	A	I	I	I
55		L2	Develop sales/service training material and coordinates/communicates release with client-facing teams	R/A	C	I	I	I	C	I	I
56		L3	Coordinate with marketing for go-to-market (e.g. ensure marketing assets are up to date, customer success and sales readiness, roll-out plan)	R/A	I	I	I	I	C	I	I
57		L4	Manage successful technical deployments and performance	I	I	C	R	C	I	A	I
58		L5	Gather and classify product feedback/ bug reports	R/A	R	C	I	I	I	I	I
59		L6	Measure and report out success/impact of delivered features/functionality	R/A	I	I	I	I	I	I	I
60		L7	Proposes and implements experiments to improve product performance	R/A	C	C	I	C	C	I	I
61		L8	Hold cross-functional retros and disseminate lessons learned	C	I	R	C	R/A	C	I	I
62		L9	Encourage and celebrate team achievements	R	I	A/R	R	R	R	I	I
63
64		A	Accountable
65		R	Responsible
66		C	Collaborates (Contributed, Consulted)
67		I	Influences (Informed)
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