A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
1 | Complaints and registrations over time | ||||||||||||||
2 | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | ||
3 | Complaints | 2,264,936 | 3,821,554 | 3,721,415 | 3,231,637 | 3,573,818 | 5,333,101 | 7,150,422 | 5,773,924 | 5,412,985 | 3,955,371 | 5,001,551 | 3,049,408 | 2,115,269 | |
4 | Registrations | 208,518,812 | 216,882,034 | 213,062,674 | 217,500,132 | 222,470,545 | 225,618,690 | 229,425,817 | 234,898,529 | 239,060,809 | 241,065,932 | 243,880,260 | 246,394,902 | 249,069,074 | |
5 | |||||||||||||||
6 | Call type - totals over the years | ||||||||||||||
7 | Call type | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | |||||||
8 | CallTypeNotReported | 92,067 | 95,017 | 89,157 | 225,613 | 478,745 | 319,598 | 230,766 | |||||||
9 | LiveCaller | 2,561,852 | 1,893,283 | 1,545,414 | 933,981 | 1,099,422 | 889,303 | 729,678 | |||||||
10 | Robocall | 4,496,503 | 3,785,624 | 3,778,414 | 2,795,777 | 3,423,384 | 1,840,507 | 1,154,825 | |||||||
11 | |||||||||||||||
12 | Topics - totals over the years | ||||||||||||||
13 | Topic | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | |||||||
14 | Computer & technical support | 123,160 | 138,923 | 134,428 | 112,537 | 76,259 | 14,937 | 11,337 | |||||||
15 | Energy, solar, & utilities | 0 | 88,811 | 63,633 | 51,641 | 57,175 | 55,155 | 53,271 | |||||||
16 | Home improvement & cleaning | 57,476 | 82,072 | 42,679 | 20,640 | 16,036 | 15,150 | 19,089 | |||||||
17 | Home security & alarms | 101,058 | 53,007 | 24,594 | 10,338 | 6,355 | 4,828 | 7,375 | |||||||
18 | Imposters | 257,765 | 392,742 | 572,289 | 491,624 | 597,620 | 289,866 | 177,775 | |||||||
19 | Lotteries, prizes & sweepstakes | 89,719 | 50,093 | 27,887 | 21,715 | 23,536 | 15,668 | 11,039 | |||||||
20 | Medical & prescriptions | 198,048 | 441,354 | 499,210 | 151,392 | 135,630 | 137,271 | 145,234 | |||||||
21 | Reducing your debt (credit cards, mortgage, student loans) | 0 | 0 | 471,365 | 0 | 0 | 0 | 0 | |||||||
22 | Vacation & timeshares | 302,632 | 157,211 | 70,378 | 46,511 | 41,969 | 13,600 | 13,125 | |||||||
23 | Warranties & protection plans | 270,803 | 119,417 | 122,685 | 267,541 | 450,430 | 203,826 | 31,383 | |||||||
24 | Work from home & other ways to make money | 0 | 0 | 55,606 | 0 | 0 | 0 | 0 | |||||||
25 | Reducing debt | 860,912 | 729,086 | 0 | 235,499 | 173,448 | 129,035 | 83,396 | |||||||
26 | Work from home | 33,923 | 32,372 | 0 | 16,373 | 8,037 | 7,387 | 5,283 | |||||||
27 | Energy, solar & utilities | 142,014 | 0 | 0 | 0 | 0 | 0 | 0 | |||||||
28 | |||||||||||||||
29 |