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1 | UPI# | Participant ID | Location in Interface | Event Description | ||||||||||||||||||||||
2 | 1 | C | Feed page | The user clicked on the body of a post, but the action did not lead the user to the task details page | ||||||||||||||||||||||
3 | 2 | C | Feed page | The landing page is the feed page, which confused the user because the main feature of the app is the daily task feature | ||||||||||||||||||||||
4 | 3 | C | Feed page | The user scrolled through the feed looking for information about daily tasks | ||||||||||||||||||||||
5 | 4 | C | Feed page | The user wasn't sure why some posts were clickable while others are not | ||||||||||||||||||||||
6 | 5 | C | Profile page | The user hesitated when clicking on an organization card because action for seeing the details page is not consistent with that of the Feed page | ||||||||||||||||||||||
7 | 6 | C | Profile page | The user unsure if they would've completed task #3 if they didn't see the organization name; the relationship between profile page and past achievements a bit unclear | ||||||||||||||||||||||
8 | 7 | C | Task Details/Messages page | The user expected to see the current chat messages when clicking on the chat icon, but was taken to a completely new chat screen | ||||||||||||||||||||||
9 | 8 | C | Task Details page | The user hesitated between clicking the "Back to Tasks" button and "Wait, I Misclicked" text because they go back to the same page | ||||||||||||||||||||||
10 | 9 | C | Task Details page/Navigation Bar | The user saw 2 entry points to the chat feature, but each entry point resulted in a different response from the system | ||||||||||||||||||||||
11 | 10 | C | Organization Details page | It wasn't clear to the user if volunteering and donation content would be found in the same place in the app | ||||||||||||||||||||||
12 | 11 | C | Group Messages page | The user had to scroll up and down before finding the chat they were looking for | ||||||||||||||||||||||
13 | 12 | C | Daily Tasks page | The user felt as though they needed to complete all three tasks in order to successfully use the app | ||||||||||||||||||||||
14 | 13 | C | Daily Tasks page | The user was confused why the tasks had to be completed in a given time frame | ||||||||||||||||||||||
15 | 14 | C | Daily Tasks page | The user said they might don't think three tasks each day is doable for someone with a busy schedule | ||||||||||||||||||||||
16 | 15 | C | Daily Tasks | The user said that she typically volunteers with one place consistently rather than multiple places | ||||||||||||||||||||||
17 | 16 | A | Daily Tasks screen | He clicked on the clock icon thinking it was a button | ||||||||||||||||||||||
18 | 17 | A | Daily Tasks screen | From the screen, he did not know how to go about marking a task as complete | ||||||||||||||||||||||
19 | 18 | A | Daily Tasks screen | Was not obvious to user to click on the task to see the details | ||||||||||||||||||||||
20 | 19 | A | Feed screen | User thought each entire box with an update would be clickable | ||||||||||||||||||||||
21 | 20 | A | WWF Task screen | User thought the information about how much money has been raised would be available here | ||||||||||||||||||||||
22 | 21 | A | WWF Task screen | User thought clicking on the link to the website would give him the answer to task | ||||||||||||||||||||||
23 | 22 | A | Profile/task screen | User did not think that the amount raised would be in profile, thought is should be in the task screen | ||||||||||||||||||||||
24 | 23 | A | Sea turltes task screen | User did not see a clear way to find other people doing the task | ||||||||||||||||||||||
25 | 24 | A | Entire app | User did not see a clear way of finding other users | ||||||||||||||||||||||
26 | 25 | A | Sea turtles chat screen | user clicked on the I icon instead of looking at the chat itself | ||||||||||||||||||||||
27 | 26 | A | Messages/task screen | User wanted to find a person first but could not find one | ||||||||||||||||||||||
28 | 27 | B | all pages | font size made it a little difficult for the participant to read | ||||||||||||||||||||||
29 | 28 | B | Feed page | "Nice work!" confirmation window would popup when viewing the "See Task" details button on the feed page | ||||||||||||||||||||||
30 | 29 | B | Feed page | participant was confused about their identity on the feeds page; initially assumed they were "Will Smith" | ||||||||||||||||||||||
31 | 30 | B | Feeds page | it took the user some time to figure out that parts of the prototype could be scrolled through | ||||||||||||||||||||||
32 | 31 | B | Tasks page | User was a little confused as to the purpose of a "task" | ||||||||||||||||||||||
33 | 32 | B | Tasks page | timer on the Tasks page has the potential to induce stress in the user, as there is a time requirement to complete these tasks | ||||||||||||||||||||||
34 | 33 | B | Tasks page | participant found the idea of having 3 set tasks to complete under a certain time stressful; no notes on mindfulness built into app | ||||||||||||||||||||||
35 | 34 | D | Profile Page | Hard to find more information about an organization you previously worked with. User had expected there to be links to the organization details through tasks, feed, or messages, but was unable to find it until they had coincidentally found it in profile | ||||||||||||||||||||||
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