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Incident IDDate ReportedTime ReportedEnvironmentApplication / Service NameIncident TypeSeverityShort DescriptionDetailed DescriptionRoot CauseImmediate Fix AppliedPermanent Fix RequiredAssigned OwnerStatusDate ResolvedTime to Resolve (Hours)Impact SummaryLessons LearnedFollow-up Action NeededNotes
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INC-00011/10/202610:25:00 AMProdSurvey APIPerformanceHighAPI responses slow during peak trafficUsers reported delays; API response time increased from ~300ms to 8–10s intermittently.Missing index on a frequently filtered column caused table scans under load.YesYesBackend TeamResolved1/10/20262.50120+ users impacted; submission flow delayed.Add index review for new filters + monitor slow queries.YesAdd alert for DB CPU spikes; review query plan weekly.
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