CDLE Compliance Quarterly Live Q&A May 21, 2026.xlsx

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1	CDLE Compliance Quarterly Live Q&A February 19, 2026
2	Question	Answer
3	What does giving info look like? Does it have to be in response to every employee or can it be liek giving wide notice to the whole company once a quarter or someting like that?	When an employee notifies you of a need to take leave that may be covered for FAMLI, you need to notify that employee individually. Regular company-wide notification is an excellent idea but is not sufficient to meet the notification requirement. Program notices are available on the FAMLI website at https://famli.colorado.gov/resources/famli-toolkit.
4	Or more specficiaclly, what does it NEED to look like? When you investigate, what are you looking for?	live answered
5	Do those new contact roles (finance, legal, payroll, etc.) grant MyFAMLI Employer+ access, or are they informational for FAMLI outreach only?	The new contact roles allow FAMLI to target correspondence to the person within your organization who need that information most and does not impact access at this time. Additional enhancements are planned for the future.
6	I am encountering situations where I have to inform the employees AFTER they've taken "SICK" time, only to find out they qualified for "continuous" leave and this has caused a lot of reconciliation AFTER the "SICK" days ended and having to fix payroll after they've received their regular pay (by taking available SICK time) and then received benefit from the FAMLI division. I understand there is no question asking the employee "have you received any pay from your current (or fomer) employer already and if so, how much?" this question would certainly help the conversation between the employee and the employer to find the best means to move forward about how to handle the "correction." Is it possible to add this question to help ease the administrative burden? Thank you.	live answered
7	When will Colorado SUTA update to handle out of state wages? This is a huge issue every quarter.	While we don't have an exact ETA, we do have several enhancements we are looking to implement to improve this process and make it easier on TPAs and employers.
8	new business owner - I am an s corp sole proprieter. I don't have any employees so assuming I don't need to pay FMLA or do I?	You are considered self-employed under FAMLI, so you have the option to participate, but it's not mandatory.
9	Electronic communication is chunky and unreliable- we have had to fax in responses on multiple occations - PLEASE make TPAs able to do more!	Hi, please feel free to email me directly so I can help you with electronic responses. craig.lemley@state.co.us.
10	Are these all available on the website?	Yes, we will send the slides, the recording and the Q&A after the session.
11	Everyone says "just reach out with questions" but my experience has been that I will sit on hold for hours. Emails go unanswered. The AI answering service is circular, doesn't understand our questions, and pushes us back to the main menu. What is the best way to get a hold of someone when we have problems and questions?	Hi. I am sorry about the experience with our call center. I can have someone reach out if you can provide me with your contact info. We are also in the middle of a call center upgrade and hope it provides greater access.
12	Will you be sending out the slides - we cannot click on the links?	The deck and recording will be sent out to all attendees and posted on our website.
13	New business owner, where can I find training so that I know what I am supposed to be doing and when ?	Hi, for more information about UI requirements, you may find the Understanding UI Employer Workshop helpful. There is more information and RSVP contact on this page of our website: https://cdle.colorado.gov/understanding-unemployment-insurance
14	follow up to my original question on FMLA. If I employee my minor daughter, do I have to pay it...or I guess a broders	All employees of the business are covered if you meet the criteria to be liable as an employer - you employ one individual during twenty weeks in either the current or preceding year. There is no exemption for family members of the business owner.
15	Last year I missed notice that the FAMLI rate changed from .45 to .44. Annually, when will notice be given of a change or no change? Thank you.	Any changes to premium rates will go into effect January 1. We will provide notice in July via newsletters and the formal rulemaking process.
16	If I have my account linked up with Quickbooks, does it automatically report my quarter filings? Do I need to do anything more? We have one remote employee in Colorado, so I just want to make sure there is not more I should be doing.	Unfortunately, Quickbooks does not automatically report filings. You will need to log-in to MyUI Employer+ to report for UI premiums.
17	Does an employer with 4 employees need to participate?	Yes. FAMLI applies to all employers regardless of size.
18	Victoria, in the mean time we have clients with huge amounts showing due which is incorrect. We have been working with your staff for sometime now to resolve out of state wage issue and it is a very laborious task. Is there a one point of contact we could work with to resolve? It would be greatly appreciated.	Hi, yes, we can certainly get you in touch with a single point of contact to help assist. Would you please send me your email information and we will have someone reach out? Thank you!
19	Victoria, in the mean time we have clients with huge amounts showing due which is incorrect. We have been working with your staff for sometime now to resolve out of state wage issue and it is a very laborious task. Is there a one point of contact we could work with to resolve? It would be greatly appreciated.	Please feel free to also send me an email directly to get the conversation started and I can connect you with the appropriate individuals. My email is victoria.hull@state.co.us
20	I currently do not have any employees. My wife and I operate a food truck business as an LLC partnership. At this time, neither of us is receiving income from the business. Could you please clarify what my role should be listed as for UI Employee?	If you report to the IRS as an LLC s-Corp, then you would be responsible for reporting owner wages for UI. If you report to the IRS as an LLC sole-prop or partnership, then owners are exempt.
21	Are there any updates for FICA/FUTA tax withholding and reporting requirements for Colorado FAMLI?	live answered
22	To Kristen Bollinger regarding “If I have my account linked up with Quickbooks, does it automatically report my quarter filings? Do I need to do anything more? We have one remote employee in Colorado, so I just want to make sure there is not more I should be doing.” - I think this may depend on what service you pay QB for. If you’re paying them to do your payroll, which includes calculating both employee and employer taxes - they should be doing this for you. But it does require you going into your MyUI employer+ account and adding them as a TPA so QB has access to file for you.	live answered
23	We dont have the FAMLI payroll deduction... what should i do?	If an employer does not deduct FAMLI premiums from employees, they are responsible for paying the entire premium.
24	For FAMLI- Tracy Marshall originally stated that FAMLI would run concurrent with FMLA, now we are hearing that employees are being told to use their FMLA first then apply for FAMLI. This is very harmful as employers	FAMLI can run concurrently with FMLA, but employees are allowed to reserve their FAMLI to use after FMLA has been exhausted. Employers cannot require employees to use FAMLI, but can incentivize its use concurrently with FMLA through the use of other voluntary programs. For example, STD or other leave programs can be contingent upon usinf FAMLI concurrently with FMLA.
25	The process for "self employed" individuals is very difficult to employers who also have employees. The guidance from the FAMLI office is inconsistent as to what qualifies as wages. I've gotten guidance to submit payroll wages as a S-Corp owner, total gross income, etc. Where is the specific guidance on what is the correct reporting to be made? Additionally, it makes sense for S-corp owners with employees to submit with their staff by the payroll companies. We are spending a huge amount of time manually filing reports.	We require separate accounts for Self-Employed Individuals because we must track your election to participate in the program and verify your income from self-employment to ensure the accuracy of benefit payments. You can find more information on our redesigned Elective Coverage page at https://famli.colorado.gov/individuals-and-families/opting-in-to-famli .
26	Are Childcare Centers considered a Direct Care Employer?	No. Childcare employers are not Direct Care employers. "Direct care employer" is defined as any home care employer, provider agency, or organization that employs direct care workers to deliver hands-on care, services, and support to older adults and individuals with disabilities across home and community-based settings. For more information of Direct Care Employers, please reach out to DLSS or HCPF with any questions you have.
27	To Kristy Dinsmoor- Thank you, yes I use QB for payroll and have been seeing that the balance is $0. My assumption is that since I linked TPA that it was filing for me. I will look further into it to make sure.	live answered
28	Also for employers I am going to ask again for visibility into total hours to be posted on our view in FAMLI website.	live answered
29	With respect to quarterly wage reporting, we report the same information to dept of labor and FAMLI. We are a new employer and it wasn't clear that we had redundant reporting requirements and incurred penalties. We still don't know what we might have missed until we incur a penalty. This is akin to reporting our annual tax information to each federal agency and then being penalized for missing one. Is there any plan to streamline reporting into a single stream? If not, why not?	live answered
30	Would love to be a part of the hospitality session but not able to drive to denver - wonder if you all would reconsider taking that session virtual?	We are planning in-person sessions only. However, we appreciate the feedback and will discuss the request to have virtual sessions.
31	Will we get a copy of this slide deck for links?	Hi yes the deck and recording will be sent all to all attendees.
32	With regard to leave, what if the company policy is unlimited time off so folks never are using PFL?	live answered
33	I no longer receive notifications when an employee files a claim. I sent in an email about this requesting why my notifications stopped and how to fix about 2 months ago and still haven't received an email back explaining why or how to fix this. Any quick advice on how to fix this?	Hi. If this is for UI, pease send me an email with your concerns and I will ensure it gets over to the correct individual for troubleshooting. My email is victoria.hull@state.co.us
34	I am a C-Corp but am my only employee (for now). Am I required to pay FAMLI?	No, it appears that you are self-employed and therefore do not have to participate in the FAMLI program.
35	When is FAMLI going to allow TPA's to see prior reports and individual wage data?	The current limits to the information visible to TPAs are in place to ensure the security of their clients' data. New rules effective 1/1/26 allow for the creation of a Trusted TPA program that is intended to allow expanded access. More information will be made available as we get closer to implementation of that program and associated system enhancements.
36	What happens when an employee is in famli and is terminated do to the company cuts for downsizing?	These situations can be very fact-intensive, but typically an employee who is terminated during a period of continuous FAMLI leave continues to receive FAMLI benefits through the approved duration.
37	I have an employee who recently took FAMILI leave for medical reasons. This employee works 32 hours a week and their annunal salary is already adjusted for that. However, when they put into FAMILI for their leave, the actual payments they recieved were reduced from what they were entitled to, because the system was targeting to 32-hours a week instead of 40. But, again, we've already adjusted to that on our end. Is there an appeals process the employee could file to recoup the lost payments, or are they out of luck because they didn't know to file as if they worked 40 hours a week in order to get their full entitled benefit?	live answered
38	I am having problems with our TPA saying they get no documentation from the state. Since I can't see what they get is this really the case? How can I get a copy of what is sent to the TPA since they keep struggling with due dates and amounts?	live answered
39	I am having problems with our TPA saying they get no documentation from the state. Since I can't see what they get is this really the case? How can I get a copy of what is sent to the TPA since they keep struggling with due dates and amounts?	Hi, please feel free to send me an email and I can get you in touch with the right person to help troubleshoot. My email is victoria.hull@state.co.us
40	Please give TPAs more visability and ability in both systems. In FAMLI, TPAs need to see details on prior filed returns and employee wages and in UI, TPAs need the ability to file adjustments even with another TPA that has current filing capabilities. (Like a payroll software)	The current limits to the information visible to TPAs are in place to ensure the security of their clients' data. New rules effective 1/1/26 allow for the creation of a Trusted TPA program that is intended to allow expanded access. More information will be made available as we get closer to implementation of that program and associated system enhancements.
41	Thank you for that response, follow up question. Does Colorado Famli have a plan to provide the information to employers regarding payments made to employees? and if so, how do you plan to do so? How often would an employer be notified?	live answered
42	Regarding the below, this was determined as I was told that if a corp owner is a W2 employee of their company than they ARE subject to FAMLI- since all W2 employees are subject. Why is that now not the case?	live answered
43	I am a C-Corp but am my only employee (for now). Am I required to pay FAMLI? Evan Grimes 11:35 AM No, it appears that you are self-employed and therefore do not have to participate in the FAMLI program.	live answered
44	this is a follow up to my first question. how does the FAMLI division calculate the net pay of the benefit amount. I have an employee who received $872.87 from FAMLI but her four days of SICK she took (that I need to return to her SICK bank) is $1,074.32 and I was told from my payroll processing platform that I need to enter a negative $1,074.32 which may or may not end up with $872.87 as her net pay that she received from FAMLI since I don't know how FAMLI calculates their benefit amount	FAMLI benefits are calculated on a sliding scale, with amaximum of 90% of the average weekly wage, so FAMLI benefits will always be less than the regular pay.
45	How can I correct any inaccurate information on my UI Employee account?	You may be able to correct it via the account maintenance tab on the left hand navigation depending on what you are trying to correct. Otherwise you can fill out a contact us request on the homepage or call us at 303-318-9100 and a staff member can assist.
46	Is FAMLI and FMLA required to run concurrently?	live answered
47	When do you send mail to the registered agent or us directly?	This depends on what addresses you have listed on your account and what preferences you have for your authorized TPA, as well as your correspondence preference. This link may be helpful - https://cdle.colorado.gov/employers/myui-employer/resources/how-to-update-correspondence-preferences
48	Is FAMLI funding and utilization on target with the expectations and budget. There has devinitely been an uptick in utlization	live answered
49	May have been asked, but how long does the approval time take for an employee when they apply for FAMLI, and when is the employer informed?	live answered
50	i tried to set up TPA account and not able to access for employer account which earlier was under other TPA account how to resolve this	The employer should be removing their prior TPA authorization and adding you in as the new TPA. Alternatively, you can also request to be added as the TPA and the employer can accept the request. This link may be helpful - https://cdle.colorado.gov/employers/myui-employer/resources/user-guide/assigning-a-tpa-to-an-employer-account
51	Follow up question. Does Colorado Famli have a plan to provide the information to employers regarding payments made to employees? and if so, how do you plan to do so? How often would an employer be notified?	live answered
52	I wanted to understand why if the Corp owners are W2 employees (even though it is their company)- NOT required? I was told they were required	live answered
53	Apologies, I am new to benefits - an employee won't receive anymore benefits if they have used all that they were qualified to receive, when applying multiple times? Example: I have an employee that took a month earlier in the year and is currently taking another month. And is likely going to take another.	live answered
54	I asked the question about being a C-Corp and being my only employee. Thanks for answering that. Shanah was asking a follow up question phrased as follows: "Regarding the below (my question), this was determined as I was told that if a corp owner is a W2 employee of their company than they ARE subject to FAMLI- since all W2 employees are subject. Why is that now not the case?"	live answered
55	I have an S Corporation, my wife and I are the only Shareholders. I work the business and receive a salary and she does not. Am I required to participate in FAMLI?	You are considered to be self-employed and are not required to participate in FAMLI; however, you are able to opt in to coverage.
56	Will FAMLI benefits taken be reported to TPAs?	live answered
57	I apologize if I missed it… For owners of corporations you were saying they have the choice to buy into the benefit but don’t have to. What I’m not clear on is this true if they have other employees, or is this only the case if they are the only emloyee? So if you have a copropration and have 4 staff, can you exempt yourself and have the benefits for your staff but not yourself?	Owners of corporations are able to opt in to FAMLI whether they have other employees or not. If they do have other employees, they need to establish a separate FAMLI account for their individual participation.
58	Should an employee use employer paid sick time before using the FAMLI?	live answered
59	I work for local government, and we have opted out of FAMLI, however, our employees may elect to enroll with FAMLI (where they are paying the premiums themselves). Are we required to provide the notice to staff once we receive communication that an employee either has applied or is interested in filing a claim?	live answered
60	What steps should an employer take if they have NOT received their returned premiums?	Please reach out to lindsey.behringer@state.co.us for next steps.
61	What is the easiest way to get TPA assignment transferred?	We have those steps published here: https://cdle.colorado.gov/employers/myui-employer/resources/user-guide/assigning-a-tpa-to-an-employer-account .
62	I closed a business last year, but continue get charged for not filing for that business. What should I do.	For FAMLI, you'll need to update your participation status in My FAMLI+ Employer. Here are the steps in the My FAMLI+ Employer User Guide. For Unemployment Insurance, you'll need to suspend your account in My UI Employer+. Here are those steps.
63	Can ADP be used as Third Party Authorized agent to file UI withholdings?	Yes.
64	I recently opened my retail store, and I am confused on all the requirements to declare for my city taxes for my employee, and us the owners.	For FAMLI, you'll need to create a My FAMLI+ Employer account. See the Registering a Business for the First Time chapter in the user guide. For Unemployment Insurance, you'll need to create an account in My UI+ Employer. See the How to Register a New UI Employer Account in MyUI Employer+ chapter.
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