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2 | Basic information: | Airbnb Experiences | Meetups | Facebook Groups | Local Community Events | Bumble BFF | Knowing Someone | |||||||||||||||||||||
3 | In one sentence, what do they do? (I.e. What service do they provide?) | Provide visitors to a new city with tours and experiences | Bring together groups with common interests | Way to meet people, groups, and get quick questions answered or recommendations | Provide events for people to gather and meet | Help people find friends in their area | Tour guide that can offer a personal connection and tailored recommendations in a new city | |||||||||||||||||||||
4 | What features do their product/website have? | Ability to browse, book, and review tours and experiences. Messaging between host and guests. | - Browse groups and meetups - Create your own group or meetup | - Message board with admin features & posting messages | Spaces for people to gather, flyer marketing | Ability to go on platonic dates, messaging between prospects / connections | 1:1 personal connection that's already established | |||||||||||||||||||||
5 | Who are their customers/users? | Anyone travelling | People with interests who are interested in connecting around a common interest (professional or personal) | Everyone with a Facebook. People looking for community and already part of a community. | Anyone who frequents a public space or lives in the area - e.g., coffee shop, venue | Anyone looking to make new friends | N/A | |||||||||||||||||||||
6 | Strengths: | |||||||||||||||||||||||||||
7 | What advantages does the business have? | Well established user base in many regions, lots of existing user-generated content to choose from | Well established user base in many regions, lots of existing user-generated groups to choose from | Well established user base in many regions, lots of existing user-generated groups to choose from. Detailed user profiles and photos. | Ability to host more organic meet ups | Well established user base in many regions, lots of existing user-generated content to choose from | Very personal and tailored | |||||||||||||||||||||
8 | What are their core competencies? | Catering to travellers for on-demand lodging and experiences | Builds on existing network (Facebook), large amount of user-generated groups and interests | Social networking and data | N/A | 1:1 connections; personal | Varies; depends on what friend has to offer but usually provides an easy gateway to new attractions and social groups within a city | |||||||||||||||||||||
9 | What resources does the business have? | Public company with mature product teams | Mature product teams, singular focus on new people meeting up based on shared interests / values / topic | Public company with mature product teams | Anything tied to a space | Mature product teams | Varies; depends on what friend has to offer. | |||||||||||||||||||||
10 | Where are they making the most money? | Airbnb lodging | Free for users; charges for group organizers | Social networking data | Food, drink, and/or entrance fee | Dating | N/A | |||||||||||||||||||||
11 | What are they doing well? | UX | Catering to user needs on a large scale. Very easy for people to find, create, and market their own events and gain visibility | Relatively easy for people to create and market their own events and gain visibility | Pre-established "scene" or community | Specializing in 1:1 connection | Safe; builds on existing rapport. Easy to connect and branch out to find new communities depending on strength of existing connection | |||||||||||||||||||||
12 | Weaknesses: | |||||||||||||||||||||||||||
13 | What needs improvement? | These experiences are largely transactional and the intent isn't to nurture longer term relationships withing groups | Hard to scale meaningful content / recommendations within each group. Feels less personal | UX feels a bit overwheming as it's centered around messages. Hard to scale meaningful content / recommendations within each group. Feels less personal | Discoverability and lack of variety of sub-groups. Usually events are thrown my many different existing groups. More difficult for people to creat e and market their own events | User feedback: Hard for friends to stick. | Depends; variability in strength of local connection and the guest | |||||||||||||||||||||
14 | What are they doing poorly? | Provides ability for guest to find new experiences in a new city | Providing fertile ground for personal connections | People have some visibility into who is going, but hard to assess the overall type of people going based on shared qualities needed for connection outside of the group topic. | People don't know who is going and what type of people each event will attract. Experiences vary event to event; potential little standardization given to each event and guest experience | Providing fertile ground for personal connections | One local friend cannot satisify all needs of guest(s) | |||||||||||||||||||||
15 | What areas are they avoiding? | Lack 1:1 personal connections; not part of value prop | 1:1 personal connections | N/A | N/A | N/A | N/A | |||||||||||||||||||||
16 | Where do they lack resources? | N/A | N/A | N/A | N/A | N/A | N/A | |||||||||||||||||||||
17 | Where are they losing money? | N/A | N/A | N/A | N/A | N/A | N/A | |||||||||||||||||||||
18 | Opportunities: | |||||||||||||||||||||||||||
19 | Do you notice any beneficial trends? | Airbnb Roomies provide solo travellers ability to deepen connections with host | N/A | N/A | N/A | Demand for platonic 1:1 meetups for intimate connection | N/A | |||||||||||||||||||||
20 | What niches is this competitor missing? | N/A | 1:1 personal connections. Stranger friendly. People don't need to be active in the digital community to join and feel safe. | Discoverability of local groups (like Meetup); scale of users on a big platform tends to create a lot of unnecessary noise within groups (people using the groups for nefarious or self-serving purposes vs community centric) | N/A | N/A | A more intentional, tailored experience to the guest vs purely organic | |||||||||||||||||||||
21 | New technologies/innovations? | N/A | N/A | N/A | N/A | N/A | N/A | |||||||||||||||||||||
22 | New needs of customers? | N/A | N/A | N/A | Usually people go with friends or people they already know. | N/A | N/A | |||||||||||||||||||||
23 | Threats: | |||||||||||||||||||||||||||
24 | What obstacles will they have to overcome? | N/A | N/A | N/A | N/A | N/A | N/A | |||||||||||||||||||||
25 | Do they have any aggressive competitors? | N/A | N/A | N/A | N/A | N/A | N/A | |||||||||||||||||||||
26 | Do they have any successful competitors? | N/A | Any social network or message board (e.g., Reddit) or network focused on interest groups | Meetup. | N/A | Meetup. Nextdoor. | N/A | |||||||||||||||||||||
27 | Are there any negative economic conditions? | N/A | N/A | N/A | N/A | N/A | N/A | |||||||||||||||||||||
28 | What government regulation might impede them? | N/A | N/A | N/A | N/A | N/A | N/A | |||||||||||||||||||||
29 | Are they in a changing business climate? | N/A | N/A | N/A | N/A | N/A | N/A | |||||||||||||||||||||
30 | What vulnerabilities do they have? | N/A | N/A | N/A | N/A | N/A | N/A | |||||||||||||||||||||
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