A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | |
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1 | TONY | User Action | Intended Steps | Purpose | Action | Senses | Challenges | Requirements (Main Output) | Interaction Category | |||||||||||||||||
2 | Morning Routine | Wake up | Gets out of bed | N/A | N/A | N/A | N/A | N/A | NON DEVICE RELATED | |||||||||||||||||
3 | Get ready | Showers/ dresses | N/A | N/A | N/A | N/A | N/A | |||||||||||||||||||
4 | Locates device | Looks for device | To find the device to bring with him for the day | Walks back up to his bed room | Sight | Could forget where he left it | Easily identified as his medical device in a room or on a cluttered table, is it distinctive? Form factor is small enough to be placed in a pocket Robust Gripping requirement. Easy to handle /pick up | DEVICE INTERACTION | ||||||||||||||||||
5 | Leaves for work | N/A | N/A | N/A | N/A | N/A | N/A | NON DEVICE RELATED | ||||||||||||||||||
6 | Morning in Work | Arrives at work | N/A | N/A | N/A | N/A | N/A | N/A | ||||||||||||||||||
7 | Makes a coffee | N/A | N/A | N/A | N/A | N/A | N/A | |||||||||||||||||||
8 | Talks to colleagues | N/A | N/A | N/A | N/A | N/A | N/A | |||||||||||||||||||
9 | Medicates | Locate the device | To take medicament | Looks for Device | Sight | Device is in his pocket. Based on form factor the device could be difficult to remove from his pocket. | Easily identified as his medical device Form factor is small enough to be placed in a pocket Robust Gripping requirement. Easy to handle /pick up | DEVICE INTERACTION | ||||||||||||||||||
10 | Powers on device | Gets the device ready | Press and hold the power button | Touch, sight | Is user strong or dexterous enough to preform this action? Is it clear to the user how to perform this action? | Easy to handle, fits in one hand, feedback. Maybe doesn’t want it to be loud to draw attention to him | ||||||||||||||||||||
11 | Doses (3 clicks) [The device lock gets automatically triggered due to saturation] | To transfer the medicament into the heating chamber for vaporization | User actuates the dosing wheel | Touch, sight | Is user strong or dexterous enough to preform this action? Is it clear to the user how to perform this action? Is it clear to user what the current/added dose is in the dose chamber? | Intuitive mechanism to dispense dose and see what amount of dose is in the dose chamber. | ||||||||||||||||||||
12 | Inhales | To get medicament to lungs | Inhale | Touch, sight | Is lung capacity enough to effectively take the vaporized medicament? Is it clear when the device is ready to use/inhale? Is it clear when the dose has been consumed/the user should stop inhaling? | The form of the mouth piece is comfortable for the user. The resistance to airflow is comfortable for user. It is clear when the device is ready for the user to start inhaling and when there is no more dose in the dose chamber. | ||||||||||||||||||||
13 | Stores device (1 click remaining) | To take device with him | Fits device into jean pocket | Touch, Sight | Can the device be easy placed into pockets and carried around without interfering with the users day to day tasks | Ergonomic form and shape for ease of transport Durable/robust | ||||||||||||||||||||
14 | Afternoon / At Work | Takes some pain medication | Opens up bottle to take pain killers for headache | To mitigate the headache that is starting | Picks out two tablets from bottle and swallows with water | Touch, sight | If the user also wants to medicate using the device this could draw negative social attention with two forms of medication | N/A | NON DEVICE RELATED | |||||||||||||||||
15 | Medicates | Locates device | To take medicament | Looks for Device | Sight | Device is in his pocket. Based on form factor the device could be difficult to remove from his pocket. | Easily identified as his medical device Form factor is small enough to be placed in a pocket Robust Gripping requirement. Easy to handle /pick up | DEVICE INTERACTION | ||||||||||||||||||
16 | Powers on device | Gets the device ready | Press and hold the power button | Touch, sight | Is user strong or dexterous enough to preform this action? Is it clear to the user how to perform this action? | Easy to handle, fits in one hand, feedback | ||||||||||||||||||||
17 | Doses (3 clicks) [The device lock gets automatically triggered - 2 reasons: 1. He can't dose any more due to saturation. 2. There isn't any more for him to dose, because there is no cartridge volume remaining] | To transfer the medicament into the heating chamber for vaporization | User actuates the dosing wheel | Touch, sight | Is user strong or dexterous enough to preform this action? Is it clear to the user how to perform this action? Is it clear to user what the current/added dose is in the dose chamber? | Intuitive mechanism to dispense dose and see what amount of dose is in the dose chamber. | ||||||||||||||||||||
18 | Inhales | To get medicament to lungs | Inhale | Touch, sight | Is lung capacity enough to effectively take the vaporized medicament | The form of the mouth piece is comfortable for the user. The resistance to airflow is comfortable for user. It is clear when the device is ready for the user to start inhaling and when there is no more dose in the dose chamber. | ||||||||||||||||||||
19 | Stores device (2 click remaining in dose chamber, 0 clicks remaining in cartridge volume) | To take device with him | Fits device into jean pocket | Touch | Can the device be easy placed into pockets and carried around without interfering with the users day to day tasks | Ergonomic form and shape for ease of transport Durable/robust | ||||||||||||||||||||
20 | Lunch | N/A | N/A | N/A | N/A | N/A | N/A | NON DEVICE RELATED | ||||||||||||||||||
21 | Working with customers | N/A | N/A | N/A | N/A | N/A | N/A | |||||||||||||||||||
22 | Leaves work | N/A | N/A | N/A | N/A | N/A | N/A | |||||||||||||||||||
23 | Early Evening / After Work | Walks to the gym | Leaves work and walk to gym holding his gym and work bags | To get to the gym | Walk to gym | Sight, hearing | N/A | N/A | ||||||||||||||||||
24 | Leaves gym to walk home and medicates on walk home | Leaves gym to walk home holding his gym and work bags | To head home and use medication simultaneously | Walk s home while using device | Sight, hearing, touch | Can he operate device while walking? | Intuitive UX and form factor | |||||||||||||||||||
25 | Medicates | Locate device | Reaches for device in jean pocket to pull out | Pulls device to free from pocket | Touch | Does not want to damage device while trying to pull out of pocket | Form and ergonomic considerations for pull the device, will parts easily come apart? cartridge and handpiece connection consideration | DEVICE INTERACTION | ||||||||||||||||||
26 | Powers on device | Gets the device ready | Press and hold the power button | Touch, sight | Is user strong or dexterous enough to preform this action? Is it clear to the user how to perform this action? | Easy to handle, fits in one hand, feedback. Maybe doesn’t want it to be loud to draw attention to him | ||||||||||||||||||||
27 | Tries to dispense a dose in the device (but device dose mechanism doesn't operate. 1 reason: Cartridge volume is empty) | To transfer the medicament into the heating chamber for vaporization | User actuates the dosing wheel | Touch, sight | Is user strong or dexterous enough to preform this action? Is it clear why the device dose mechanism is not operating? Can he understand the device communication when he is otherwise busy/doing other things? | Can the user easily do this task on the go or does the user need to stop and focus on this one task? | ||||||||||||||||||||
28 | Check the cartridge has medicament | To ensure that there is medicament in the device. | Look at visual indicator on device. | Sight | Visual idicator of oil in cartridge reservoir can be seen (while the cartridge is in the handpiece or out of it?). Visual idicator of oil in cartridge reservoir is easy to read/understand. | Indicator for remaining volume of oil in cartridge reservoir can be seen when in the users hand. Indicator for remaining volume of oil in cartridge reservoir is easy to understand. | ||||||||||||||||||||
29 | Checks volume remaining in dose chamber | To determine the amount of medicine in the dose chamber so he knows that she has consumed the amount of dose he intends to. | Looks at device Lightbar | Sight | Is it clear to the user how to perform this action? Is the device communuication clear? Is the communication too small or otherwise difficult to read? | Device communication is intuitive/easy to understand/easily readable. Communication persists for long enough for user to see it. User can access this information on demand/or information is accessible when the user wants to see it. | ||||||||||||||||||||
30 | Inhales | To get medicament to lungs, and to finish off the dose in the dose chamber before changing cartridges | Inhale | Touch, sight | Is lung capacity enough to effectively take the vaporized medicament? Is it clear when the device is ready to use/inhale? Is it clear when the dose has been consumed/the user should stop inhaling? | The form of the mouth piece is comfortable for the user. The resistance to airflow is comfortable for user. It is clear when the device is ready for the user to start inhaling and when there is no more dose in the dose chamber. | ||||||||||||||||||||
31 | Reaches in bag to find new cartridge | To get a new cartridge to replace the empty one | Reaches into bag and feels around | Touch | Is the cartridge easily recognizeable by feel? Is the cartridge robust enough to deal with rough handling? | Form factor Robust design | ||||||||||||||||||||
32 | Swaps cartridge | To replace the empty cartridge with a full one. | Pulls current cartridge out of handpiece and replaces with a new one. (Puts empty cartridge back in bag to dispose of later.) | Touch, sight | Gripping the cartridge if difficult for some reason (is wet, he is wearing gloves, etc.). It is easy to determine how to replace a cartridge? Are cartridges easy to remove/insert into handpiece? Is it clear what the new cartridge contains? | Form and size factor of cartridge. Intuitive design for removing/inserting cartridge. Easy to see/understand what medicine is in each cartridge. | ||||||||||||||||||||
33 | Doses until he can't dose any more (4 doses - saturation limit) | To transfer the medicament into the heating chamber for vaporization | User actuates the dosing wheel | Touch, sight | Is user strong or dexterous enough to preform this action? Is it clear to the user how to perform this action? Is it clear to user what the current/added dose is in the dose chamber? | Intuitive mechanism to dispense dose and see what amount of dose is in the dose chamber. | ||||||||||||||||||||
34 | Inhales | To get medicament to lungs | Inhale | Touch, sight | Is lung capacity enough to effectively take the vaporized medicament | The form of the mouth piece is comfortable for the user. The resistance to airflow is comfortable for user. It is clear when the device is ready for the user to start inhaling and when there is no more dose in the dose chamber. | ||||||||||||||||||||
35 | Stores device in bag (2 doses remaining) | To put device away | Opens gym bag, and drop device into side pocket | Touch, sight | Robust, device may be thrown around a bit and not properly taken care of or placed/kept in unhygienic locations | The form doesn’t allow for entrapment of dirt or bacteria easy. The device being robust enough for use | ||||||||||||||||||||
36 | Evening | Get home | N/A | N/A | N/A | N/A | N/A | N/A | NON DEVICE RELATED | |||||||||||||||||
37 | Makes dinner | N/A | N/A | N/A | N/A | N/A | N/A | |||||||||||||||||||
38 | Watches football game on TV | N/A | N/A | N/A | N/A | N/A | N/A | |||||||||||||||||||
39 | Medicates | Locates device | To take medicament | Looks for Device in gym bag | Sight, touch | Device is in his gym bag. Is the design robust/durable enough to resist damage? | Easily identified as his medical device Form factor is small enough to be placed in a pocket Robust Gripping requirement. Easy to handle /pick up | DEVICE INTERACTION | ||||||||||||||||||
40 | Powers on device | Gets the device ready | Press and hold the power button | Touch, sight | Is user strong or dexterous enough to preform this action? Is it clear to the user how to perform this action? | Easy to handle, fits in one hand, feedback | ||||||||||||||||||||
41 | Swaps cartridge (1:1 blend) | To switch the medication to the one that he wants to take in the evening. | Pulls current cartridge out of handpiece and replaces with a new one. | Touch, sight | Gripping the cartridge if difficult for some reason (is wet, he is wearing gloves, etc.). It is easy to determine how to replace a cartridge? Are cartridges easy to remove/insert into handpiece? Is it clear what the new cartridge contains? | Form and size factor of cartridge. Intuitive design for removing/inserting cartridge. Easy to see/understand what medicine is in each cartridge. | ||||||||||||||||||||
42 | Doses until the mechanical lock engages (4 doses - saturation limit) | To transfer the medicament into the heating chamber for vaporization | User actuates the dosing wheel | Touch, sight | Is user strong or dexterous enough to preform this action? Is it clear to the user how to perform this action? Is it clear to user what the current/added dose is in the dose chamber? | Intuitive mechanism to dispense dose and see what amount of dose is in the dose chamber. | ||||||||||||||||||||
43 | Inhales (1st time) | To get medicament to lungs | Inhale | Touch, sight | Is lung capacity enough to effectively take the vaporized medicament | The form of the mouth piece is comfortable for the user. The resistance to airflow is comfortable for user. It is clear when the device is ready for the user to start inhaling and when there is no more dose in the dose chamber. | ||||||||||||||||||||
44 | Inhales (2nd time) | To get additional medicament to lungs | Inhale | Touch, sight | Is lung capacity enough to effectively take the vaporized medicament | The form of the mouth piece is comfortable for the user. The resistance to airflow is comfortable for user. It is clear when the device is ready for the user to start inhaling and when there is no more dose in the dose chamber. | ||||||||||||||||||||
45 | Stores device (on bedside table) | To put down device so he can go to sleep | Puts device down on table | Touch, Sight | Will the device naturally rest in whatever orientation in which it is placed? | Ergonomic form and shape. Device has a natural resting position that is obvious/intuitive to users. | ||||||||||||||||||||
46 | Goes to bed | N/A | N/A | N/A | N/A | N/A | N/A | NON DEVICE RELATED | ||||||||||||||||||
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50 | General Steps for Tony | Tony Morning | Tony Mid Afternoon | Tony @ 6:30PM | Tony Night | |||||||||||||||||||||
51 | 1. Locate the device | 0. Had 1 click in device to start | 1. Locate device | 1. Locate device | 1. Locate device | |||||||||||||||||||||
52 | 2. Power on | 1. Locate the device | 2. Power on (1 click remaining) | 2. Powers on (1 click remaining) | 2. Powers on | |||||||||||||||||||||
53 | 3. Check battery | 2. Powers on | 3. Doses | 3. Tries to dose (can't turn) | 3. Cartridge status | |||||||||||||||||||||
54 | 4. Cartridge status | 3. Doses (3 clicks) - locked out | 4. Vaporize / inhale | 4. Cartridge status | A. Swaps cartridge for 1:1 | |||||||||||||||||||||
55 | A. Cartridge selection | 4. Vaporizes / inhales | 5. Stores device (1 click remaining) | A. Remaining volume = empty | 4. Doses (4 clicks) | |||||||||||||||||||||
56 | B. Remaining volume in reservoir | 5. Stores device (1 click remaining) | B. Volume remaining = 1 click | 5. Vaporize / inhale | ||||||||||||||||||||||
57 | C. Volume extruded | 5. Vaporize / inhale | 6. Vaporize / inhale | |||||||||||||||||||||||
58 | 5. Doses | 6. Cartridge status | 7. Stores device | |||||||||||||||||||||||
59 | 6. Checks extruded volume | A. Swap cartridge | ||||||||||||||||||||||||
60 | 7. Vaporization / inhalation | 7. Doses (4 clicks) | ||||||||||||||||||||||||
61 | 8. Checks volume extruded | 8. Vaporizes / inhales | ||||||||||||||||||||||||
62 | 9. Reapeat 7 & 8 until session is complete | 9. Stores device (2 clicks) | ||||||||||||||||||||||||
63 | 10. Back to step 5 if necessary | |||||||||||||||||||||||||
64 | 11. Stores device (puts away) | |||||||||||||||||||||||||
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