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TONYUser ActionIntended Steps PurposeActionSensesChallengesRequirements (Main Output)Interaction Category
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Morning RoutineWake up Gets out of bedN/AN/AN/AN/AN/ANON DEVICE RELATED
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Get readyShowers/ dressesN/AN/AN/AN/AN/A
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Locates device Looks for device To find the device to bring with him for the dayWalks back up to his bed room SightCould forget where he left it Easily identified as his medical device in a room or on a cluttered table, is it distinctive?
Form factor is small enough to be placed in a pocket
Robust
Gripping requirement. Easy to handle /pick up
DEVICE INTERACTION
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Leaves for work N/AN/AN/AN/AN/AN/ANON DEVICE RELATED
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Morning in Work Arrives at workN/AN/AN/AN/AN/AN/A
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Makes a coffeeN/AN/AN/AN/AN/AN/A
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Talks to colleagues N/AN/AN/AN/AN/AN/A
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Medicates Locate the deviceTo take medicamentLooks for DeviceSightDevice is in his pocket. Based on form factor the device could be difficult to remove from his pocket.Easily identified as his medical device
Form factor is small enough to be placed in a pocket
Robust
Gripping requirement. Easy to handle /pick up
DEVICE INTERACTION
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Powers on deviceGets the device readyPress and hold the power buttonTouch, sightIs user strong or dexterous enough to preform this action?
Is it clear to the user how to perform this action?
Easy to handle, fits in one hand, feedback. Maybe doesn’t want it to be loud to draw attention to him
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Doses (3 clicks) [The device lock gets automatically triggered due to saturation]To transfer the medicament into the heating chamber for vaporizationUser actuates the dosing wheelTouch, sightIs user strong or dexterous enough to preform this action?
Is it clear to the user how to perform this action?
Is it clear to user what the current/added dose is in the dose chamber?
Intuitive mechanism to dispense dose and see what amount of dose is in the dose chamber.
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Inhales To get medicament to lungsInhaleTouch, sightIs lung capacity enough to effectively take the vaporized medicament?
Is it clear when the device is ready to use/inhale?
Is it clear when the dose has been consumed/the user should stop inhaling?
The form of the mouth piece is comfortable for the user.
The resistance to airflow is comfortable for user.
It is clear when the device is ready for the user to start inhaling and when there is no more dose in the dose chamber.
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Stores device (1 click remaining)To take device with him Fits device into jean pocket Touch, SightCan the device be easy placed into pockets and carried around without interfering with the users day to day tasks Ergonomic form and shape for ease of transport
Durable/robust
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Afternoon / At WorkTakes some pain medication Opens up bottle to take pain killers for headache To mitigate the headache that is starting Picks out two tablets from bottle and swallows with waterTouch, sight If the user also wants to medicate using the device this could draw negative social attention with two forms of medicationN/ANON DEVICE RELATED
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Medicates Locates deviceTo take medicamentLooks for DeviceSightDevice is in his pocket. Based on form factor the device could be difficult to remove from his pocket.Easily identified as his medical device
Form factor is small enough to be placed in a pocket
Robust
Gripping requirement. Easy to handle /pick up
DEVICE INTERACTION
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Powers on deviceGets the device readyPress and hold the power buttonTouch, sightIs user strong or dexterous enough to preform this action?
Is it clear to the user how to perform this action?
Easy to handle, fits in one hand, feedback
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Doses (3 clicks) [The device lock gets automatically triggered - 2 reasons: 1. He can't dose any more due to saturation. 2. There isn't any more for him to dose, because there is no cartridge volume remaining]To transfer the medicament into the heating chamber for vaporizationUser actuates the dosing wheelTouch, sightIs user strong or dexterous enough to preform this action?
Is it clear to the user how to perform this action?
Is it clear to user what the current/added dose is in the dose chamber?
Intuitive mechanism to dispense dose and see what amount of dose is in the dose chamber.
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Inhales To get medicament to lungsInhaleTouch, sightIs lung capacity enough to effectively take the vaporized medicamentThe form of the mouth piece is comfortable for the user.
The resistance to airflow is comfortable for user.
It is clear when the device is ready for the user to start inhaling and when there is no more dose in the dose chamber.
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Stores device (2 click remaining in dose chamber, 0 clicks remaining in cartridge volume)To take device with him Fits device into jean pocket Touch Can the device be easy placed into pockets and carried around without interfering with the users day to day tasks Ergonomic form and shape for ease of transport
Durable/robust
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LunchN/AN/AN/AN/AN/AN/ANON DEVICE RELATED
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Working with customers N/AN/AN/AN/AN/AN/A
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Leaves workN/AN/AN/AN/AN/AN/A
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Early Evening / After WorkWalks to the gymLeaves work and walk to gym holding his gym and work bagsTo get to the gymWalk to gymSight, hearingN/AN/A
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Leaves gym to walk home and medicates on walk homeLeaves gym to walk home holding his gym and work bagsTo head home and use medication simultaneouslyWalk s home while using deviceSight, hearing, touchCan he operate device while walking?Intuitive UX and form factor
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Medicates Locate deviceReaches for device in jean pocket to pull out Pulls device to free from pocketTouchDoes not want to damage device while trying to pull out of pocketForm and ergonomic considerations for pull the device, will parts easily come apart? cartridge and handpiece connection considerationDEVICE INTERACTION
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Powers on deviceGets the device readyPress and hold the power buttonTouch, sightIs user strong or dexterous enough to preform this action?
Is it clear to the user how to perform this action?
Easy to handle, fits in one hand, feedback. Maybe doesn’t want it to be loud to draw attention to him
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Tries to dispense a dose in the device (but device dose mechanism doesn't operate. 1 reason: Cartridge volume is empty)To transfer the medicament into the heating chamber for vaporizationUser actuates the dosing wheelTouch, sightIs user strong or dexterous enough to preform this action?
Is it clear why the device dose mechanism is not operating?
Can he understand the device communication when he is otherwise busy/doing other things?
Can the user easily do this task on the go or does the user need to stop and focus on this one task?
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Check the cartridge has medicamentTo ensure that there is medicament in the device.Look at visual indicator on device.SightVisual idicator of oil in cartridge reservoir can be seen (while the cartridge is in the handpiece or out of it?).
Visual idicator of oil in cartridge reservoir is easy to read/understand.
Indicator for remaining volume of oil in cartridge reservoir can be seen when in the users hand.
Indicator for remaining volume of oil in cartridge reservoir is easy to understand.
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Checks volume remaining in dose chamberTo determine the amount of medicine in the dose chamber so he knows that she has consumed the amount of dose he intends to.Looks at device LightbarSightIs it clear to the user how to perform this action?
Is the device communuication clear?
Is the communication too small or otherwise difficult to read?
Device communication is intuitive/easy to understand/easily readable.
Communication persists for long enough for user to see it.
User can access this information on demand/or information is accessible when the user wants to see it.
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Inhales To get medicament to lungs, and to finish off the dose in the dose chamber before changing cartridgesInhaleTouch, sightIs lung capacity enough to effectively take the vaporized medicament?
Is it clear when the device is ready to use/inhale?
Is it clear when the dose has been consumed/the user should stop inhaling?
The form of the mouth piece is comfortable for the user.
The resistance to airflow is comfortable for user.
It is clear when the device is ready for the user to start inhaling and when there is no more dose in the dose chamber.
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Reaches in bag to find new cartridgeTo get a new cartridge to replace the empty oneReaches into bag and feels aroundTouchIs the cartridge easily recognizeable by feel?
Is the cartridge robust enough to deal with rough handling?
Form factor
Robust design
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Swaps cartridgeTo replace the empty cartridge with a full one.Pulls current cartridge out of handpiece and replaces with a new one. (Puts empty cartridge back in bag to dispose of later.)Touch, sightGripping the cartridge if difficult for some reason (is wet, he is wearing gloves, etc.).
It is easy to determine how to replace a cartridge?
Are cartridges easy to remove/insert into handpiece?
Is it clear what the new cartridge contains?
Form and size factor of cartridge.
Intuitive design for removing/inserting cartridge.
Easy to see/understand what medicine is in each cartridge.
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Doses until he can't dose any more (4 doses - saturation limit)To transfer the medicament into the heating chamber for vaporizationUser actuates the dosing wheelTouch, sightIs user strong or dexterous enough to preform this action?
Is it clear to the user how to perform this action?
Is it clear to user what the current/added dose is in the dose chamber?
Intuitive mechanism to dispense dose and see what amount of dose is in the dose chamber.
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Inhales To get medicament to lungsInhaleTouch, sightIs lung capacity enough to effectively take the vaporized medicamentThe form of the mouth piece is comfortable for the user.
The resistance to airflow is comfortable for user.
It is clear when the device is ready for the user to start inhaling and when there is no more dose in the dose chamber.
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Stores device in bag (2 doses remaining)To put device awayOpens gym bag, and drop device into side pocketTouch, sightRobust, device may be thrown around a bit and not properly taken care of or placed/kept in unhygienic locations The form doesn’t allow for entrapment of dirt or bacteria easy. The device being robust enough for use
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EveningGet homeN/AN/AN/AN/AN/AN/ANON DEVICE RELATED
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Makes dinnerN/AN/AN/AN/AN/AN/A
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Watches football game on TVN/AN/AN/AN/AN/AN/A
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Medicates Locates deviceTo take medicamentLooks for Device in gym bagSight, touchDevice is in his gym bag. Is the design robust/durable enough to resist damage?Easily identified as his medical device
Form factor is small enough to be placed in a pocket
Robust
Gripping requirement. Easy to handle /pick up
DEVICE INTERACTION
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Powers on deviceGets the device readyPress and hold the power buttonTouch, sightIs user strong or dexterous enough to preform this action?
Is it clear to the user how to perform this action?
Easy to handle, fits in one hand, feedback
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Swaps cartridge (1:1 blend)To switch the medication to the one that he wants to take in the evening.Pulls current cartridge out of handpiece and replaces with a new one.Touch, sightGripping the cartridge if difficult for some reason (is wet, he is wearing gloves, etc.).
It is easy to determine how to replace a cartridge?
Are cartridges easy to remove/insert into handpiece?
Is it clear what the new cartridge contains?
Form and size factor of cartridge.
Intuitive design for removing/inserting cartridge.
Easy to see/understand what medicine is in each cartridge.
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Doses until the mechanical lock engages (4 doses - saturation limit)To transfer the medicament into the heating chamber for vaporizationUser actuates the dosing wheelTouch, sightIs user strong or dexterous enough to preform this action?
Is it clear to the user how to perform this action?
Is it clear to user what the current/added dose is in the dose chamber?
Intuitive mechanism to dispense dose and see what amount of dose is in the dose chamber.
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Inhales (1st time)To get medicament to lungsInhaleTouch, sightIs lung capacity enough to effectively take the vaporized medicamentThe form of the mouth piece is comfortable for the user.
The resistance to airflow is comfortable for user.
It is clear when the device is ready for the user to start inhaling and when there is no more dose in the dose chamber.
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Inhales (2nd time)To get additional medicament to lungsInhaleTouch, sightIs lung capacity enough to effectively take the vaporized medicamentThe form of the mouth piece is comfortable for the user.
The resistance to airflow is comfortable for user.
It is clear when the device is ready for the user to start inhaling and when there is no more dose in the dose chamber.
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Stores device (on bedside table)To put down device so he can go to sleepPuts device down on tableTouch, SightWill the device naturally rest in whatever orientation in which it is placed?Ergonomic form and shape.
Device has a natural resting position that is obvious/intuitive to users.
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Goes to bedN/AN/AN/AN/AN/AN/ANON DEVICE RELATED
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General Steps for TonyTony MorningTony Mid AfternoonTony @ 6:30PMTony Night
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1. Locate the device
0. Had 1 click in device to start
1. Locate device1. Locate device1. Locate device
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2. Power on1. Locate the device2. Power on (1 click remaining)2. Powers on (1 click remaining)2. Powers on
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3. Check battery2. Powers on3. Doses3. Tries to dose (can't turn)3. Cartridge status
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4. Cartridge status
3. Doses (3 clicks) - locked out
4. Vaporize / inhale4. Cartridge status A. Swaps cartridge for 1:1
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A. Cartridge selection4. Vaporizes / inhales5. Stores device (1 click remaining) A. Remaining volume = empty4. Doses (4 clicks)
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B. Remaining volume in reservoir
5. Stores device (1 click remaining)
B. Volume remaining = 1 click5. Vaporize / inhale
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C. Volume extruded5. Vaporize / inhale6. Vaporize / inhale
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5. Doses6. Cartridge status7. Stores device
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6. Checks extruded volume A. Swap cartridge
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7. Vaporization / inhalation7. Doses (4 clicks)
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8. Checks volume extruded8. Vaporizes / inhales
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9. Reapeat 7 & 8 until session is complete9. Stores device (2 clicks)
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10. Back to step 5 if necessary
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11. Stores device (puts away)
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