| A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | AA | AB | |
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1 | All Items In Stock | Order Date (YYYY-MM-DD) | Ship Date (YYYY-MM-DD) | Tracking Provided | Received Date (YYYY-MM-DD) | Destination | Fulfillment Time (weeks) | Notes (Optional) | ||||||||||||||||||||
2 | Yes | 2024-08-23 | 2024-09-05 | No | 2024-09-28 | IN | 5.1 | Example of a successfully completed order. Completed orders are green. Fulfillment time is automatically calculated | ||||||||||||||||||||
3 | No | 2025-01-04 | 2025-02-06 | Yes | VT | 6.1 | Example order placed more than 6 weeks ago that has not yet been delivered. These are colored red | |||||||||||||||||||||
4 | Yes | 2025-01-12 | 2025-01-19 | No | | 5.0 | Example order placed between 4 and 6 weeks ago that has not yet been delivered. These are colored yellow | |||||||||||||||||||||
5 | No | 2024-09-26 | Yes | CA | 20.4 | Example order placed within the past 28 days, these are colored blue. (Example hasn't received a shipping notice yet) | ||||||||||||||||||||||
6 | Yes | 2024-09-12 | 2024-09-15 | No | 2024-10-04 | MD | 3.1 | Sheet author's order. Mini Doc and 2x 10 Covid Tests. Order # MD5 hash is 38a44a0f30660861cdf627518d6bfb4c September 30 I received an email survey from Altruan that says, "We fulfilled your order from our shop Altruan 14 days ago and would be pleased if you could give us feedback." ✅ Arrived just over 3 weeks, but never had tracking info. | ||||||||||||||||||||
7 | Yes | 2024-07-17 | 2024-07-18 | Yes | 2024-07-24 | CA | 1.0 | |||||||||||||||||||||
8 | Yes | 2024-09-02 | 2024-09-15 | No | 2024-09-25 | CA - Canada | 3.3 | |||||||||||||||||||||
9 | Yes | 2024-09-12 | 2024-09-13 | Yes | 2024-09-19 | MI | 1.0 | |||||||||||||||||||||
10 | Yes | 2024-08-31 | No | CA - Canada | 24.1 | |||||||||||||||||||||||
11 | Yes | 2024-06-06 | No | WA | 36.4 | Order status didn't update, "stuck in system", status updated to shipped on July 18. Received no other updates so emailed Aug 24 then Sept 10 with reply on Sept 24 that my order had a complex error and never went out. My emails also went to spam and now items are all out of stock. | ||||||||||||||||||||||
12 | Yes | 2024-09-19 | 2024-09-20 | Yes | 2024-10-10 | CA | 3.0 | 2 boxes of COVID-only tests | ||||||||||||||||||||
13 | No | 2024-08-25 | 2024-09-06 | Yes | 2024-09-17 | MD | 3.3 | Minidoc and 1 box of COVID tests. MD5 hash #1d2649f4224bb31763f9f6122a884e0a. | ||||||||||||||||||||
14 | Yes | 2024-09-21 | 2024-09-23 | Yes | 2024-10-05 | MD | 2.0 | 1 box COVID tests, 1 box strep tests, 10 nasal swabs. MD5 hash #e6c1bff6844f336143ff14c57ad5169a. | ||||||||||||||||||||
15 | Yes | 2024-08-08 | 2024-08-09 | Yes | 2024-08-21 | VA | 1.9 | Mini doc, 2 boxes of covid tests, 20 swabs | ||||||||||||||||||||
16 | Yes | 2024-09-07 | 2024-09-16 | Yes | 2024-09-24 | VA | 2.4 | 1 box covid tests, 1 box flu a/b/rsv tests | ||||||||||||||||||||
17 | Yes | 2024-10-03 | 2024-10-16 | Yes | VA | 19.4 | 2 boxes of covid tests, 20 swabs | |||||||||||||||||||||
18 | Yes | 2024-09-20 | 2024-09-24 | Yes | IL | 21.3 | 7 boxes of covid tests, 100 swabs | |||||||||||||||||||||
19 | No | 2024-10-06 | 2024-10-15 | Yes | 2024-10-30 | MD | 3.4 | Mini doc and 1 box of COVID tests. MD5 hash #5690f55d7bc236c49a0804297b676a38. Still marked as "Unfulfilled" on the Atruan site and there was no tracking information on the site, but tracking information was provided by e-mail. | ||||||||||||||||||||
20 | Yes | 2024-06-30 | 2024-07-04 | Yes | 2024-08-12 | MA | 6.1 | Mini doc and multiple tests. all good. | ||||||||||||||||||||
21 | Yes | 2024-09-04 | 2024-09-14 | Yes | 2024-09-23 | MA | 2.7 | Covid tests, swabs, and other items | ||||||||||||||||||||
22 | Yes | 2024-08-30 | 2024-09-07 | Yes | 2024-09-21 | OH | 3.1 | 6 boxes of COVID tests | ||||||||||||||||||||
23 | Yes | 2024-09-22 | 2024-10-15 | Yes | 2024-10-28 | VA | 5.1 | Mini doc, 4 boxes tests | ||||||||||||||||||||
24 | Yes | 2024-10-03 | No | 2024-10-29 | MA | 3.7 | 9 boxes of COVID tests; never received any automated emails but when I reached out they confirmed the order | |||||||||||||||||||||
25 | Yes | 2024-10-06 | 2024-10-16 | Yes | 2024-10-28 | OR | 3.1 | Mini dock, 2 boxes Covid tests, 1 box FluA/FluB/RSV tests, 90 extra swabs. All arrived in perfect condition, looks like the box was not opened by customs (sealed with one piece of packing tape, undisturbed, on the original Altruan box) | ||||||||||||||||||||
26 | No | 2024-10-17 | 2024-11-07 | Yes | CA - Canada | 17.4 | Mini dock, 2 boxes Covid tests, 60 extra swabs. Sent order status inquiry to info@altruan.de on Oct 29. Received a reply the same day explaining that their next Pluslife delivery is expected to arrive on Nov 4, and that they would ship to me as soon as it arrives. | |||||||||||||||||||||
27 | Yes | 2024-09-27 | 2024-10-15 | Yes | 2024-10-25 | WA | 4.0 | Mini doc, 5 boxes of COVID tests, 1 box of swabs. Received human email confirmation 10/15. | ||||||||||||||||||||
28 | Yes | 2024-10-13 | 2024-10-15 | Yes | 2024-10-28 | CA - Canada | 2.1 | Mini doc, 2 boxes of covid tests, 100 swabs | ||||||||||||||||||||
29 | Yes | 2024-11-05 | 2024-12-04 | No | 2024-12-12 | MD | 5.3 | 1 box of Flu/RSV tests. MD5 hash #cceafd9dd7445eeb32d1b7b519515e44. Shipping was delayed from November 5 until December 4 because Altruan's systems had an issue with a billing address from one country and a shipping address in another. Altruan was finally able to make a system change to handle this order and to ensure this would not be a problem for future orders. On December 4, I received confirmation that my order was being processed, which said that tracking would be provided separately. No tracking information was ever provided, but the package arrived at myGermany on December 6, MyGermany sent it to me on December 9, and I got it on December 12. | ||||||||||||||||||||
30 | Yes | 2024-10-18 | 2024-11-06 | Yes | 2024-11-14 | OR | 3.9 | Mini doc, tests, swabs 24.11.12 update - cleared customs in 1 day! | ||||||||||||||||||||
31 | Yes | 2024-10-26 | 2024-11-05 | Yes | 2024-11-17 | OR | 3.1 | 1 mini dock, 20 covid NAAT tests (2 boxes), 80 extra swabs.11/7: arrived at SFO, then sent to LAX (??); 11/11: began customs clearance process; 11/14 cleared customs!; 11/15 arrived at portland USPS facility for processing; 11/16 notified out for delivery; delivered ~6 pm by USPS, required signature (all arrived in perfect condition in altruan box, does not appear to have been opened by customs) | ||||||||||||||||||||
32 | Yes | 2024-11-06 | 2024-11-08 | Yes | CA - Canada | 14.6 | Mini doc, 2 boxes of covid tests | |||||||||||||||||||||
33 | Yes | 2024-11-13 | 2024-11-14 | Yes | 2024-11-27 | VA | 2.0 | 4 boxes tests | ||||||||||||||||||||
34 | Yes | 2024-11-15 | 2024-11-15 | Yes | 2024-11-29 | OR | 2.0 | 1 mini dock, 50 covid NAAT tests (5 boxes), 10 covid/flu NAAT combo tests (1 box) 100 extra swabs. 11/16: shipped within a few hours of placing order! 11/17: at export processing center (in frankfurt); 11/20 arrived LAX; 11/29/24: delivered ~6 pm by USPS, required signature (all arrived in perfect condition in altruan box, does not appear to have been opened by customs); would have likely been delivered earlier, but got strangely rerouted from southern Oregon to northern Oregon then to California before back to Oregon... and Thanksgiving holiday was in the mix too. Had been tracking to be delivered on 11/25/24 until rerouting.... | ||||||||||||||||||||
35 | Yes | 2024-11-15 | 2024-12-02 | Yes | 2024-12-09 | MD | 3.4 | 1 mini dock, 1 box COVID tests. MD5 hash #ada28edb81483f588707ee8b42354744 I used MyGermany, so the order was to be delivered within Germany and then sent on to me from there. Order was signficantly delayed by Altruan because their system couldn't handle billing and delivery addresses being in different countries, but Altruan assures me the problem has been fixed and will not recur. December 2 I got tracking information. The package was received by MyGermany on December 3, and I immediately directed that it be sent entirely by DHL Express (no turning it over to USPS) to me. MyGermany sent package out December 5, delivered December 9. | ||||||||||||||||||||
36 | Yes | 2024-10-22 | 2024-11-06 | Yes | 2024-12-05 | MA | 6.3 | 1 mini dock, 2 boxes COVID tests, 1 box COVID/Flu tests, 100 swabs. Sitting in customs in NY since 2024-11-11 | ||||||||||||||||||||
37 | No | 2024-11-23 | 2024-12-09 | Yes | 2025-01-02 | OR | 5.7 | 30 covid/flu combo NAAT tests (3 boxes), 10 RSV/flu NAAT combo tests (1 box) 100 extra swabs; when ordered, website said expected ship date of 12/3; as of Dec 4, all these items still say "preorder" on their website, whereas covid only naats seem to be in stock ("399 immediately available"). emailed them on 12/11 (in german) to ask if any tracking number had been issued, got 12/12 reply with tracking number, and now they're en route.... as of 12/19, still saying they're processing en route to destiation country, w no tracking number for USPS other other carrier yet, and no indication that they've moved within the system since 12/9; 12/20: wooo hoooo! package is finally on a flight now, from Frankfurt to LAX..... 12/27 entered customs clearance.... 1/1/25: arrived at Portland post office! no delivery date scheduled yet.... 1/2 DELIVERED! all good. | ||||||||||||||||||||
38 | Yes | 2024-11-26 | 2024-11-27 | Yes | 2024-12-09 | MA | 1.9 | 5 boxes of COVID tests. | ||||||||||||||||||||
39 | Yes | 2024-11-19 | | OR | 12.7 | 2 boxes of flu A/B/RSV tests, 1 box of COVID tests, 100 swabs | ||||||||||||||||||||||
40 | Yes | 2024-12-09 | 2024-12-10 | Yes | 2024-12-16 | MD | 1.0 | 1 minidoc, 4 boxes of pet COVID tests, MD5 hash #7b1955c0927ae649958ccb84769fcaa9. (Pet COVID tests were ordered because they can also be used on humans, and using code BOWWOW10 gave a bigger discount on them than using the discount code for human tests.) I used MyGermany, so the order was to be delivered within Germany and then sent on to me from there. I got tracking information from Altruan on 12/10, the package was reported received at MyGermany on 12/11, MyGermany sent it to me on 12/13, and it arrived on 12/16. | ||||||||||||||||||||
41 | Yes | 2025-01-01 | 2025-01-02 | Yes | 2025-01-12 | MD | 1.6 | 50 Fluorecare Sars-Cov-2, Influenza A + B & RSV Antigen Kombi Tests, MD hash #1ccc6171f3335f0ac79ce88283f3cd50 Ordered 1/1, sent to MyGermany 1/2, arrived at MyGermany 1/3, forwarded by MyGermany 1/10, arrived at my home 1/12. | ||||||||||||||||||||
42 | Yes | 2025-01-05 | 2025-01-09 | Yes | 2025-01-22 | CA | 2.4 | 9 boxes of COVID-only tests | ||||||||||||||||||||
43 | Yes | 2025-02-04 | 2025-02-05 | Yes | 2025-02-13 | MD | 1.3 | 2 boxes COVID tests, 1 box flu/RSV tests, 1 box strep tests. MD5 hash #93be941067fb31fc21273f3760e284cb. Altruan sent package to MyGermany 2/5, received by MyGermany 2/6, shipping information sent by MyGermany to me 2/7 but the package was not actually received by DHL until 2/10. Package got through Customs on February 12 and would have been delivered that day, except that bad weather held it up, but it arrived 2/13. | ||||||||||||||||||||
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