Simple Heuristics Worksheet - carsales.com.au
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CategoryHeuristicComplianceNotesSeverity
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NavigationThere is a clear indication of the current location
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NavigationThere is a clearly-identified link to the Home page
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NavigationAll major parts of the site are accessible from the Home page
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NavigationIf necessary, a site map is available.
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NavigationSite structure is simple, with no unnecessary levels
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NavigationIf necessary, an easy-to-use Search function is available
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NavigationContent is linked appropriately to other content.
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NavigationNavigable – multiple methods are used to help users navigate, find content and determine where they are.
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FunctionalityAll functionality is clearly labelled
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FunctionalityAll necessary functionality is available without leaving the site
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FunctionalityNo unnecessary plug-ins are used
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FunctionalityAll functionality works as expected.
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AccessibilityAll functionality is available from the keyboard.If you're using voice over or JAWS you can only get to keyword and cannot filter your results.
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ControlRecognition over recall – information and instructions are visible or easily retrievable.
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ControlAllow power users to tailor frequent actions (accelerators).
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ControlThe user can easily cancel all operations.
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ControlThere is a clear exit point on every page
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ControlPage size is reasonable for use
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ControlOrder processing times are reasonable for use
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ControlThere are no broken links.
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ControlThe interface design encourages interaction
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ControlThe site supports the user’s workflow
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ControlBrowser support is appropriate
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LanguageThe language used is simple
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LanguageJargon is avoided
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FeedbackIf necessary, online help is available
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FeedbackIt is always clear what is happening on the site (system status)
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FeedbackUsers can receive email feedback if necessary
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FeedbackAll feedback is prompt
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FeedbackUsers are informed if a plug-in or browser version is required
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FeedbackUsers can give feedback via email or a feedback form
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ConsistencyOnly one word or term is used to describe any item
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ConsistencyLinks match titles of the pages to which they refer
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ConsistencyPredictable – pages appear and operate in predictable ways
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ConsistencyStandard colours are used for links and visited links
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ConsistencyTerminology is consistent with general web usage
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ConsistencyTypefaces
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Error Prevention & CorrectionErrors do not occur unnecessarily
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Error Prevention & CorrectionError messages are in plain language
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Error Prevention & CorrectionError messages describe what action is necessary
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Error Prevention & CorrectionError messages provide a clear exit point
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Error Prevention & CorrectionError messages provide contact details for assistance
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Error Prevention & CorrectionInput assistance to help users avoid and correct mistakes
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Visual ClarityThe layout is clear
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Visual ClarityThere is sufficient “white space”
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Visual ClarityUnnecessary animation is avoided
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Visual ClarityContent is visually (or aurally) distinguishable from the background.
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Visual ClarityUnnecessary information clutter is avoided
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ContentContent is appropriate for the site.You also can't learn much about a car, you can only "enquire".
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ContentContent is available where expected.
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ContentContent is updated regularly, as expected by users
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ContentContent is formatted appropriately.
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ContentContent is personalised appropriately.
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ContentContent is not designed in a way that may cause seizures.
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ContentContent is easily readable.
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ContentEnough time is allowed for users to read and use content.
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ContentAll images have ALT text assigned
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ContentAll graphic links are also available as text links
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ContentText alternatives are provided for non-text content such as videos, audio or images.
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