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Month DateNameTopicLinkSentimentMessageSuggest ReplyApprove (HKE)Reply (HKE)StatusRemark
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Nov 20252025/12/1Popu Khatun🌍 Gotta GO！UO可持續旅遊挑戰賽
https://business.facebook.com/latest/inbox/facebook?asset_id=139733899558632&business_id=118967805791808&mailbox_id=&selected_item_id=2848743151991013&thread_type=FB_PAGE_POST
PositiveThis is a powerful message about responsible tourism. It reminds us all to travel with respect and care for the environment.no reply
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Nov 20252025/12/1Popu Khatun🌍 Gotta GO！UO可持續旅遊挑戰賽
https://business.facebook.com/latest/inbox/facebook?asset_id=139733899558632&business_id=118967805791808&mailbox_id=&selected_item_id=2848743151991013&thread_type=FB_PAGE_POST
PositiveThis initiative promotes eco-friendly travel and inspires more responsible tourism practices, which aligns perfectly with sustainable travel trends.no reply
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Nov 20252025/12/1Popu Khatun🌍 Gotta GO！UO可持續旅遊挑戰賽
https://business.facebook.com/latest/inbox/facebook?asset_id=139733899558632&business_id=118967805791808&mailbox_id=&selected_item_id=2848743151991013&thread_type=FB_PAGE_POST
PositiveThis post highlights the importance of sustainable travel and how it can make a positive impact on the environment and local communities. It's a great reminder for travelers and travel professionals alike to prioritize eco-friendly practices.no reply
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Nov 20252025/12/1Jvckal Chung🎉「慈妹」同「秀秀子」早前搭香港快運直
https://business.facebook.com/latest/inbox/facebook?asset_id=139733899558632&business_id=118967805791808&mailbox_id=&selected_item_id=2845496235649038&thread_type=FB_PAGE_POST
NeutralHey UO! Really hoping that you can do a promotion to Tokyo soon! As Im craving a last minute trip with U!UO will release new offers from time to time. If you want to keep up with the latest information, please pay attention to our Facebook or IG!no replydone
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Nov 20252025/12/2Steve Danny成日話台北最美的風景係人
https://business.facebook.com/latest/inbox/facebook?asset_id=139733899558632&business_id=118967805791808&mailbox_id=&selected_item_id=2846308015567860&thread_type=FB_PAGE_POST
NegativeI'm experiencing problems with them over issuing a receipt for the additional baggage I purchased with them. Terrible serviceWe apologize for the inconvenience! Since we cannot access your personal information on social media, we need your details to assist you. Please fill out the form : https://hkexpress-eform.concentrix.com/en-HK/

with your situation and information so that our customer connect team can follow up with you promptly. Thank you!		Yreplied by cs
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Nov 20252025/12/3Renee Wu真正嘅「大地在我腳下」係點嘅感覺？
https://business.facebook.com/latest/inbox/facebook?asset_id=139733899558632&business_id=118967805791808&mailbox_id=&selected_item_id=2843878359144159&thread_type=FB_PAGE_POST
Neutral都冇7月no reply
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Nov 20252025/12/3Renee Wu【暖冬度假首選！ 馬來西亞限時機票優惠低至港幣88* ⚡】
https://business.facebook.com/latest/inbox/facebook?asset_id=139733899558632&business_id=118967805791808&mailbox_id=&selected_item_id=2843421405856521&thread_type=FB_PAGE_POST
Neutral我等緊7月no reply
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Nov 20252025/12/3Joy LoventeIf you love a good drink, go for the best 🥂
https://business.facebook.com/latest/inbox/facebook?global_scope_id=118967805791808&business_id=118967805791808&page_id=1809827505704365&asset_id=1809827505704365&redirect_session_id=25b1e393-2a1f-4764-b6db-9b2f5d3e13e7&mailbox_id=&selected_item_id=25380297784897339&thread_type=FB_PAGE_POST
PositiveThank you Hongkong Express to refund our ticket for medical reason. 😊🇵🇭no reply
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Nov 20252025/12/5Ian Chen【🏖️避寒攻略：直飛越南 單程票價低至港幣68*】
https://business.facebook.com/latest/inbox/facebook?global_scope_id=118967805791808&business_id=118967805791808&page_id=139733899558632&asset_id=139733899558632&redirect_session_id=7d02bff8-20b2-49af-8944-a99882ea037a&mailbox_id=&selected_item_id=2837996259732369&thread_type=FB_PAGE_POST
NeutralWaqar Nadir it is YOUR problem for not knowing that Vietnam does not accept Pakistani passport. You should have known that before buying the ticket. All the other problems would not have existed afterwards.no reply
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Nov 20252025/12/5Tommy Leung成日話台北最美的風景係人
https://business.facebook.com/latest/inbox/facebook?asset_id=139733899558632&business_id=118967805791808&mailbox_id=&selected_item_id=2846308015567860&thread_type=FB_PAGE_POST
Neutral剛去過晒no reply
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