10/2024 Virtual Employee Town Hall Question Report

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1	Virtual Employee Town Hall (10/04/2024) - Question Report
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3	Report Details:	Total Questions:	39
4		Webinar ID:	860 2934 9921
5		Start Time:	8:22:32 a.m.
6		Meeting Duration:	1hr 39m (99m)
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8	#	Question	Asker Name	Answer	Answer Name
9	1	garrett what did we learn in the audit about my department? Laurie	Dr. Laurie Dillon	The audit the Chancellor is referring to now was from a consultant focused specifically on the ACC Foundation.	Garrett Groves
10	1	garrett what did we learn in the audit about my department? Laurie	Dr. Laurie Dillon	Feel free to reach our Laurie if you have other questions.	Garrett Groves
11	2	With the fundraising gearing up, will there be a bigger reach out to alumni as a fundraising resource?	ACC- Mario Tenorio	I’m sure there will be. The new VC will develop a thoughtful strategic plan, outreach, etc.	Gaye Lynn Scott
12	2	With the fundraising gearing up, will there be a bigger reach out to alumni as a fundraising resource?	ACC- Mario Tenorio	That’s correct. Alumni engagement is a central component of the plan to grow annual giving.	Garrett Groves
13	2	With the fundraising gearing up, will there be a bigger reach out to alumni as a fundraising resource?	ACC- Mario Tenorio	In our organizational chart plans for the future, we would be considering an assistant director position to focus on alumni engagement! We shared the new vision with our Alumni Network Advisory Council this month at their fall retreat, and we know that our alumni are some of our best ambassadors and donors!	Amy Bawcom (ACC Foundation)
14	3	awesome, thank you!	ACC- Mario Tenorio
15	4	I'm repeating a question someone asked in the chat (rather than in the Q&A): Will there be transportation services for the data summit?	Anonymous Attendee	Please see the General Assembly web site for information: https://tled.austincc.edu/general-assembly. You should have also received an email about registering for General Assembly with additional information	Gaye Lynn Scott
16	5	What can be done about the non existent or problematic cell service... in HLC.. this causes issues with "multi-factor authentication" This causes issues for students/ staff to access the network/ system when bringing their technology	Anonymous Attendee	I know that our IT colleagues are aware of these challenges. It’s my understanding they’re working on it but I don’t know thedetails.	Gaye Lynn Scott
17	6	There's alot of questions about how leaving the stairwell doors unlocked, elevators, front doors, etc. at HLC2k throughout the day, which seemed to be an additional layer of security. Can someone explain the reasoning behind this decision?	Anonymous Attendee	Yes. It has created barriers for access and collaboration. The suites of offices do have the badge access for security. We will open up our campuses and ensure safety at the same time.	Dr. Russell Lowery-Hart
18	6	There's alot of questions about how leaving the stairwell doors unlocked, elevators, front doors, etc. at HLC2k throughout the day, which seemed to be an additional layer of security. Can someone explain the reasoning behind this decision?	Anonymous Attendee	At HLC 2000? Maybe I am not understadning the question. If the stairwells and Elevators are locked, then how would students get around? What I am I missing?	Neil Vickers
19	7	Shouldn't the Intrepeter be visible when someone shares a screen?	Connie Wall	I can see the interpreter at the top of my screen - can you not see her Connie?	Gaye Lynn Scott
20	7	Shouldn't the Intrepeter be visible when someone shares a screen?	Connie Wall	Zoom doesn’t have a default setting for two presenters and the screen. I am usingthe view that shares multiple people and the screen. Not ideal, but it works this way.	Garrett Groves
21	8	Would it be possible for Emergency Drills to not be done during 9/11? It’s been a while but it still is date that puts some on edge.	Anonymous Attendee	good point. thank you.	Dr. Russell Lowery-Hart
22	9	Nope - I don't need one but was worried about those that do.	Connie Wall
23	10	Thanks Garrett	Connie Wall
24	11	Speaking of the Spanish emergency posters... Our campus received these unlaminated, unlike the English emergency posters. I think it’s important to ask why the decision to allow this long term and important signage to go out unfinished was made? We left our old laminated Spanish signage up, while we waited for the new signage to arrive (which also begs the question, why they didn’t come at the same time?). Why could that not suffice until the new posters were properly laminated? I think our Spanish speaking students, walking into an ACC classroom, wouldn’t feel like they matter as much as English-speaking students. The small things matter. Inefficiency matters. And it looks unprofessional.	Yvette Ruiz	I don’t know what might have happened, Yvette, but we can certainly ask more questions and make sure it doesn’t happen again.	Gaye Lynn Scott
25	11	Speaking of the Spanish emergency posters... Our campus received these unlaminated, unlike the English emergency posters. I think it’s important to ask why the decision to allow this long term and important signage to go out unfinished was made? We left our old laminated Spanish signage up, while we waited for the new signage to arrive (which also begs the question, why they didn’t come at the same time?). Why could that not suffice until the new posters were properly laminated? I think our Spanish speaking students, walking into an ACC classroom, wouldn’t feel like they matter as much as English-speaking students. The small things matter. Inefficiency matters. And it looks unprofessional.	Yvette Ruiz	Yvette thank you for your question. This is not an equity issue it is an issue with our printers/publisher. Please do not keep the old version posted becuase they do no apply anymore and are not accurate. Both versions of the posters are know unlaminted because of the printing/publishing issues. Thank you.	Michael Garcia
26	12	Any protocols listed on the website for staff who do not have an office to go to in an emergency / do not have an office in the suite without windows?	Anonymous Attendee	Here’s the website: https://offices.austincc.edu/emergency-management/. I haven’t explored every aspect, but I expect there are protocols for every situation. You can also reach out to Mike Garcia with specific questions	Gaye Lynn Scott
27	13	Can we please have the sign language interpreters spot-lighted at all times (by the host) during the Chancellor's Town Hall? Even when someone is sharing their screen, they need to be visible. --Laura Ater, Admin Asst with SLIC	Laura Ater	I have mine on “standard view” which shows the interpreter up at the top and the shared screen below.	Gaye Lynn Scott
28	14	Will there ever be a situation where departments can make a decision to unlock doors during business hours? I often think about this in terms of welcomness--but also safety for having an open and unlocked to access.	Mary Ann - Alumni - APTE	I think All employees can access these areas with heir badge. I do think the office suites are restrcited to just the people in those offices. Do you know of examples where you cannot access these areas?	Neil Vickers
29	15	Someone just asked the same thing in regular zoom chat	Connie Wall
30	16	Is there any plan to use the clock TVs across some campuses to communicate emergency issues? I understood that was the idea at one time, but I've never seen anything but the time on them.	Anonymous Attendee	That is how they should be working. Are you aware of any that are not working. If so, we need to have somoen fix them. We just a did a test of the system a few weeks ago, did you notice, or hear about, some not showing the emerency test message?	Neil Vickers
31	17	Thank you, Gaye Lynn.	Yvette Ruiz
32	18	Amy, that is so great to hear. Our alumni are the best!	ACC- Mario Tenorio
33	19	Late question about fundraising: It was mentioned that community-raised funds will be put towards student tuition, which is VERY much a priority. I’m curious if there will be measures in place down the road to help internal ACC instructional departments or centers with community fundraising efforts or if there will be a system set up (internal grant form? etc.) to allow these funds to be allocated to departments that start outgrowing their budgets for educational programming.	Anonymous Attendee	I think all sorts of things will flow from the elevated focus on the Foundation and the work of the VC who will be hired. This would definitely be on that list for discussion and consideration.	Gaye Lynn Scott
34	19	Late question about fundraising: It was mentioned that community-raised funds will be put towards student tuition, which is VERY much a priority. I’m curious if there will be measures in place down the road to help internal ACC instructional departments or centers with community fundraising efforts or if there will be a system set up (internal grant form? etc.) to allow these funds to be allocated to departments that start outgrowing their budgets for educational programming.	Anonymous Attendee	Our immediate focus will be on free tuition and basic needs, but as the Foundation Board begins to re-envision the work we do, serving all aspects of the ACC community will be at the forefront of setting fundraising priorities. In the coming year, we will be seeking input from all campus constituencies (students, faculty, staff) college-wide to help us determine the best way that our fundraising efforts can help us love our students to success! Look for some coffee chats or open forums in the spring to share these types of suggestions.	Amy Bawcom (ACC Foundation)
35	20	Specifically some community facing office suites, including the Alumni office. Employees cannot access unless they are in the division and have received clearance.	Mary Ann - Alumni - APTE	I will talk to Stuart in ACCPD about this. I knwo we resticted some spaces like in IT, but generally I thought ACC employees could access all of the office suites in HLC 3000. They can get into the Executive Suite on the 4th floor, so it seems odd they are restricted from getting into the Alumni office	Neil Vickers
36	21	I might have missed it, but I have never seen the TVs do anything but show the time, or not work at all.	Anonymous Attendee	As Neil said, the TVs should show emergency messaging when it goes out. If you’ve seen a TV that doesn’t switch over to the emergency message, please note where and when and we’ll investigate.	Gaye Lynn Scott
37	22	Michael, thanks for the update on safety and emergency protocols...to the point of laminated posters, I teach at class a Eastview and found those left just on the desk...I think they need to be taped on walls where they are clearly visible. Thank you!	Margarita Burciaga (She/Her/Ella)	Thank you Margarita. We are current reeview the postings at all of the campus. Much work has been done and we will verify that the information has been posted in the correct locations. Thank you.	Michael Garcia
38	22	Michael, thanks for the update on safety and emergency protocols...to the point of laminated posters, I teach at class a Eastview and found those left just on the desk...I think they need to be taped on walls where they are clearly visible. Thank you!	Margarita Burciaga (She/Her/Ella)	Thank you Margarita. We are current reviewing the postings at all of the campus. Much work has been done and we will verify that the information has been posted in the correct locations. Thank you.	Michael Garcia
39	23	Thank you so much for unlocking the doors. Unless the open doors are monitored, it's just inconvenient and unfriendly to have other doors locked and the signs were terrible to let people know where to go to get into a building. thank you thank you for unlocking!	Anonymous Attendee	it makes it much better, doesn’t it? More welcoming and less frustrating.	Gaye Lynn Scott
40	24	Given Russel's stated goal of any reorg not causing anyone to lose their job or pay, is the de facto hourly budget cut for many departments still on leadership's radar? It greatly impacts some of our most vulnerable employees.	Anonymous Attendee	Hi there, I'll let the Finance side chime in if they can, but my understanding is there is a perception of hourly budget cuts when hourly funds are converted to be used to create full-time positions. This makes the hourly budget look smaller the following year.	Kelly Torrico
41	24	Given Russel's stated goal of any reorg not causing anyone to lose their job or pay, is the de facto hourly budget cut for many departments still on leadership's radar? It greatly impacts some of our most vulnerable employees.	Anonymous Attendee	It’s my understanding that when departments are running low on hourly funds (because the Board increased the hourly rate) they can request additional funds.	Gaye Lynn Scott
42	25	Morale Improvement Suggestion for ALL: softer TP in all restrooms across the campus!! (seriously)	Anonymous Attendee	We’ll pass it along!	Gaye Lynn Scott
43	26	Will the location assessments include rethinking how we layout and equip spaces? FF&E would love to modernize our spaces and make them more engaging, equitable and flexible where needed. We are behind in college design due to our historical viewpoint not having fully evolved yet.	Tennille H	We need to think differently about our campuses on a variety of fronts. Our students are engaging with us differently, and we need to respond. E.g., they need open computer labs to use for a DLS class or to take an online test. So yes, I think we’ll be talking about all sorts of things related to how our campuses meet our students needs going forward.	Gaye Lynn Scott
44	27	Is there any update on the Workday Implementation?	Connie Wall	A "fit-gap" analysis is underway to better understand the functionality that Workday will and won't be able to provide vis-a-vis our current state functionality. As that analysis is completed it will be shared with leadership to inform the "unpausing" of the ERP implementation.	Jenna Cullinane Hege
45	28	That's great to hear Gaye Lynn, the staff would love the opportunity to be more creative	Tennille H
46	29	Will hourly employees get paid what they normally do for the Wednesday before Thanksgiving, even with the college closing at noon?	Anonymous Attendee	Yes! Paid according to scheduled hours. There will be a memo coming with more info, but hrsupport@austincc.edu is always good for questions.	Kelly Torrico
47	30	To the hourly question, what about Work Studies?	Randi Tinsley	I doubt that Work Study students would be treated differently from other hourly employees, but Kelly may know more.	Gaye Lynn Scott
48	31	Who do we contact for help getting student use lab that needs a refresh. Most furniture 20 years old. Paint requests pending since Nov. 2023; NRG campus does not appear to be on the list for updates anytime soon.	Anonymous Attendee	Have you worked with Bel at NRG on these requests?	Gaye Lynn Scott
49	32	So if an hourly employee works on Wednesdays from 10am-4pm. Even though the college closes at noon, they can still enter those 6 hours on their timesheet? Thanks for the clarification.	Anonymous Attendee	Yes :)	Kelly Torrico
50	33	Yes, she has been extremely helpful but limited.	Anonymous Attendee	How was the request made? Was the paint request submitted through our . . . I think it’s our MicroMain system?	Gaye Lynn Scott
51	34	Yes, they were made through Micromain.	Anonymous Attendee	I think I would recommend that the Lab Manager or their supervisor check in with Tennille Harris.	Gaye Lynn Scott
52	34	Yes, they were made through Micromain.	Anonymous Attendee	Regina Thompson is over the painters. You can also send me an email and I wll follow up.	Neil Vickers
53	35	I agree with this! Thank you again for unlocking--yes definitely more welcoming and less frustrating Gaye Lynn!	Christina Michura
54	36	Can we attend the student town hall if we would like?	April Seabourn	Absolutely! It’s open to all :)	Brette Lea
55	36	Can we attend the student town hall if we would like?	April Seabourn	Yes - the link is in the chat.	Gaye Lynn Scott
56	37	I worked with FFE to see if they had any gently used furniture better than what we currently have but they didn't have anything.	Anonymous Attendee	You can send me an email with the details. I am not yet in a position to promise you anything, but I will defintely look for options. Thanks	Neil Vickers
57	38	You stated compensation study was well under way.... Are ONLY management teams reporting job description details? I and others were never asked about what we "do". I thought we were going to be asked for our input?	Anonymous Attendee	It’s my understanding that there will be focus groups and a survey to get information from folks.	Gaye Lynn Scott
58	38	You stated compensation study was well under way.... Are ONLY management teams reporting job description details? I and others were never asked about what we "do". I thought we were going to be asked for our input?	Anonymous Attendee	The consultants will be talking to employees from different positions within the college--not only management.	Jenna Cullinane Hege
59	39	Thank you! I will follow up with Tennille.	Anonymous Attendee
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