Birmingham City Council - Web Survey
We are always trying improve the website and your opinions count. It helps us if we understand who our visitors are and how they use our site. Please help us by completing this short survey. The information you give will remain confidential.
1) How did you find us?
Social Media website (ie Twitter, Facebook)
Stored in my favourites
Link from another website
A search engine (Google etc)
Web address was on a document or advertised
Guessed/already knew address
2) What kind of information or were you looking for today?
Please select options that are closest to what you were looking for
Adult Social care
Business / Economy / Business Rates
Childcare / Early years/ Family
Council / Political ( minutes, agendas or finding councillors)
Council Tax / Benefits
Education / Schools / Learning
Environmental Health / Pest Control / Licences
Libraries / Museums / History
Local / Community Information
Roads / Transport / Footpaths
Tourism / Leisure / Events
Waste / Rubbish / Collections
2a) Did you find the information that you were looking for, or complete the task that you came for?
2b) If you were unable to complete the task you came to our website for, please tell us about it.
Please also give the name of the page your were on or information your were looking for
2c) If you were looking for Birmingham City Council information or services again, how likely would you be to check this website first?
3) How would you rate this site in terms of:
Usefulness of Information
Ease of Finding Content
Home Page Content
A-Z of Services
Accuracy of Information
4) Please tick all of the following that apply to you
I work in Birmingham
I Live in Birmingham
I'm planning a visit Birmingham
I'm planning to move to Birmingham
I'm a student in Birmingham
I have a business in the Birmingham Area
5) Please tick all of the following that apply to you
I have a Birmingham City Council online account
I have visited the website using a mobile device
I would use a Birmingham City Council mobile app
I would follow Birmingham City Council on Facebook or Twitter
6) Where do you live?
This is a list of Birmingham districts (formerly constituencies). If you're not sure or live outside of Birmingham, please add details in the Other field
7) If you wish to make any other comments about our website, please add them in the box below.
Use this to tell us of any good / bad sections or areas where we could improve the site
8) If you want to be added to an email list for future website consultations, please leave your email address
Equality and Diversity Questions
9) Are you willing to answer some equality and diversity questions?
If you do not want to provide this information, select 'No' and 'Continue', to submit the survey
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