Consultation document on the process of researching a home: In light of a sustainable solution of services of Info-Habitation in Quebec

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Introduction

At the beginning of the year 2000, a committee composed of representatives of different Quebec services from Info-Habitation, the movement of autonomous community action of people with functional limitations, the Office des personnes handicapées du Québec and of rehabilitation centers in physical deficiency, had worked at the elaboration of a solution for the services of Info-Habitation. Had thus been produced, in 2001, Les services Info-Logement : une nécessité au Québec, a portrait on how these services could be organised. This document did not give the anticipated results.

Since then, the global plan of implementation of the À part entière: for a real right to the exercise of equality, gave to the SHQ, in combination with concerned organizations, the responsibility to rule on a proposal of a based model of Info-Logement services. Following this goal, a new committee was formed to support the work of the SHQ about creating a based model of Info-Habitation. In 2010, this committee gave to the Comité intersectoriel sur l’accessibilité universelle en habitation (CISAUH) a document to update the 2001 document and clarify the expectations of the community, with respect for the Info-Habitation. Again, no solution has been proposed.

The goal of the approach

During the CISAUH meetings, it was asked that the COPHAN provide more details on the problems experienced in the field, in order to better target the type of potential solutions. The current approach is to draw the portrait of the problems encountered in the research of housing for people living with disabilities, in order to support the establishment of a valid solution. Your massive participation in this exercise is essential for the justification of the need for such a solution and it is essential in the future implementation of a representative solution of real needs. The COPHAN is asking you to pass around this questionnaire as extensively as possible.

Questionnaire presentation

This document is divided in two sections, the questionnaire and the testimony. Although they are equally important, you can choose to fill out only one of the two parts. The questionnaire is divided in three steps: 1- The establishment of the portrait of the habits of research of a home for people living with functional limitations; 2- Suggestions of potential solutions to which you must react; 3- socio demographic questions. The time to fill out the questionnaire is about 20 minutes.

The deadline for completing the survey is April the 5th. The answers will be compiled and presented to the SHQ in the framework of the activities of the CISAUH.

N.B. The term home is used here in a broad sense, it includes rental and homeownership.

The questionnary

Section 1: The process of searching for a home

Question 1.1 If you have to move, how do you anticipate the search for a home?

Please choose your answer in the drop-down list below.

Question 1.2 When you are looking for information on available homes, where do you usually refer yourself?

You can choose several answers

A special aids service in researching accessible housing in your area (ex: AILIA, services of Info-Habitation of the rehabilitation center Lucie Bruneau, Bail Mauricie, etc.)

My rehabilitation center

My CSSS

The Office des personnes handicapées du Québec (OPHQ)

Community associations of my area non-specialized in research for accessible homes (groups of advocacy, tenants associations, etc.)

The different municipalities

Newspapers

Websites

Word-of-mouth

I do not know

I prefer not to answer

Other:

Question 1.3 To your knowledge, does a service exist in your area to help people with functional limitations search for a home?

Please choose the answer that represents you the most in the drop-down list below

Question 1.4 Do you generally need support at one or more stages of the research process of a home (examples of stages: finding information, calling the owner or seller, visiting the homes, signing of the lease, etc.)?

Please choose the answer that represents you the most in the drop-down list below

Question 1.5 In order of priority, please number the criterias in selecting a home.

1 being the most important for you and 5, the least important.

A pleasant living environment (quiet, close to services, good neighborhood, etc.)

The general characteristics of the home (design, cleanliness, new building, etc.)

Accessibility of the house and the environment

Adaptations that suit me and that are already present in the house.

The positive contact with the owner or seller.

Clear selection

Question 1.6 On a scale of 1 to 5, do you usually feel that the owners are conscious and open to the adaptation of the house?

1 being totally conscious and open, and 5, not at all.

Yes

Clear selection

Question 1.7 Which reasons have led you to move before or for which reasons might you be led to move?

Question 1.8 Please name the obstacles you encounter during the process of the research for a home.

(example of obstacles: the prices are too high, the prejudices, the inaccessibility of the home or the environment, no rent supplement, etc.)

Section 2: Proposed solutions

Question 2.1 If a free access to an accessible and available home bank solution would allow you to independently research a home, would you use it?

Please choose your answer in the drop-down list below.

If you answered no to the previous question, please mention why.

Question 2.2 If such a bank would allow you to independently identify accessible and available dwellings, would you still find it relevant to have access to a support and accompaniment service?

Please choose your answer n the drop-down list below.

Question 2.3 If you could describe your perfect special aid service in researching accessible housing , how would it be?

(for example : accompaniment, information bank, support service with owner/tenant relations, awareness buyer/seller,etc.)

Question 2.4 Would you trust using the protected designation wording « accessible housing ”or “suitable housing” or “adaptable housing” in small traditional media classified ( Classified, Kijiji, etc) ? The controlled wording would be a result of a housing quality certification which responds to specific standards in accessibility.

Please choose your answer in the drop-down list below.

If you answered no to the previous question, please mention why.

Section 3: Socio demographic profile

Question 3.1. What gender are you?

Please choose your answer in the drop-down list below.

Question 3.2 In which age category are you in?

Please choose your answer in the drop-down list below.

Question 3.3 What functional limitation (s) do you have?

You can choose several answers

Visual

Earing

Motor

Intellectual

Cognitive

Mental health problems

I prefer to not answer

Other:

Question 3.4 In which administrative region do you live in?

Please choose your answer in the drop-down list below.

Question 3.5 Do you live in your present residence by choice?

Yes

Clear selection

If you answered no to the previous question, please mention why.

Question 3.6 On average, how many years do you stay in an habitation?

Please choose your answer in the drop-down list below.

Question 3.7 What is the percentage cost of your rent versus your whole revenue?

Please choose your answer in the drop-down list below.

Question 3.8 With who do you share your habitation?

You can choose several answers

I live alone

With a partner

With one or more roomates(s)

With family member(s)

With a caregiver who is not family related

I prefer not to answer

Other:

Question 3.9 Do you have access to a computer with Internet connexion?

Yes

Clear selection

Question 4 If you want to be inform about the results of this questionnaire, please leave your email address. We will not use it for anything else.

Part two: The testimony

If it happened to you, we would like for you to share with us a story of when you had a nerve-racking time researching for a home. Please mention which difficulties you encountered and to which degree it occasioned problems.

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