We do ask that students review and adhere to the following appeal guidelines prior to sending in submitting a damage appeal through this website. We kindly ask that damage appeal refrain from using abusive or vulgar language.
All appeals must be within 10 academic days from the date listed on the billing invoice that was sent to your University of Hartford email account. Only students are permitted to submit damage appeals. Damage appeals will only be accepted using this form, emails and phone calls do not serve as a formal appeal. After submitting an appeal it will be reviewed and decided on within 10- 15 business days from the date we received the appeal.
We reserve the right to deny review of any damage billing after the appeal deadline. Please submit your appeal on-time.
If you feel you are not responsible for damage due to another student being at fault, the University of Hartford student who caused the damage needs to submit a letter accepting responsibility in order for your bill to be altered.
Appeals based solely on the cost of repair can not be granted, as the Office of Residential Life does not set or control the price of repair. The price is determined based on market value by Facilities Management.
Building damages are amortized across the entire residential population of that building and are not eligible for appeal.
Damage appeals from years prior to the currently completed academic year will not be considered for appeal.
The Office of Residential Life will not review nor honor any appeal requests that contain abusive or vulgar language.