Galacon 2012 - Guest Feedback
Galacon 2012 is over, but discussion is not! Make your voice heard and take this survey. We would like to ask you to be as open as possible and reply to all questions truthfully and detailed. The more you tell us about the things you liked, didn't like or want to see next year, the better - We want to improve for 2013 as much as we can. Don't be scared away by the length of the survey - We want it to be as thorough as possible. Thank you so much for your time!

NOTE: All your information will be handled with courtesy and respect. The entire survey is anonymous. Be as honest as you feel comfortable with, everything is treated with discretion.

Reply to as many questions you like and can. Don't reply to questions that are not applicable.
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General
Where are you from? *
Where did you learn of Galacon's existence? *
Website/Tickets
Please rate the Galacon website in terms of design ...
How pleasing is it to the eye? Does it look good, welcoming, fitting?
Extremely bad
Extremely good
Clear selection
... usability/navigation ...
How easy is it to navigate the website? How easily can you find what you're looking for?
Extremely bad
Extremely good
Clear selection
... and information/content.
Does the website answer your questions well? Does it have the information you're looking for?
Extremely bad
Extremely good
Clear selection
Which of the following features would you like to see made/improved/kept on the Galacon website?
Please only tick features that you find important or would use yourself.
Do you have anything else to say about the website?
Galacon is getting a new website in time for 2013 - Please let us know what we should keep in mind!
Please rate the ticket ordering system in terms of how easy it was to understand the ordering process ...
How well did the system convey to you how it works and how you can use it?
Extremely bad
Extremely good
Clear selection
... speed ...
How fast did the website lead you through the process?
Extremely bad
Extremely good
Clear selection
... and usability.
How good was the system to navigate and use?
Extremely bad
Extremely good
Clear selection
Any other suggestions/feedback on ticket ordering?
Generally, what did you think of the tickets?
Give your thoughts on the design, readability, size, etc.
Venue
Please rate the venue Stuttgart International in terms of location/accessibility ...
How easy was it to find the venue? How much did you like the area it was in?
Extremely bad
Extremely good
Clear selection
... comfort/rooms ...
How comfortable were the rooms and the restaurant? How did you like the leisure areas where you could sit and relax?
Extremely bad
Extremely good
Clear selection
... food ...
How good was the quality of the food, how was the choice in menus and options for different diets?
Extremely bad
Extremely good
Clear selection
... and service.
How helpful and friendly was the venue staff?
Extremely bad
Extremely good
Clear selection
Any other suggestions/feedback on the venue?
We are looking for different venue for 2013 - What should we keep in mind, what's important to you?
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