Study on Open Data and tourism in the public sector

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Telecom Valley is an innovative community that energizes Information and Communication Technologies (ICT) in the fields of tourism, innovation, open sources, employment, etc. It was created 20 years ago. This non-profit association brings together the principal ICT actors in the area, from big firms to small businesses, including as well research institutes, universities, business facilitators, institutional partners and standards organizations.
We are currently drafting a White Paper on Open Data in the field of tourism on an international level. Thus, our aim is to comprehend the knowledge and the strategies of the actors in this field and that of ICT.
This questionnaire is part of our study and specifically directed to state governments and local communities.

We appreciate your contribution.

Name of your organization: *

Name of the town (or, if the region) *

1. How you perceive the concept of Open Data:

1.1 According to you Open Data is:

(Several answers allowed)

A fad more than a meaningful concept

An interesting concept but difficult to implement

An important step, I use Open Data

A way to encourage innovation

An effective way to inform citizens / tourists

I don’t know, I am not aware of this concept

1.2 Would you like to get information on the topic ?

(One answer allowed)

Yes

Clear selection

2. Your data as source of innovation

2.1 What kind of data do you collect? Data on:

(Several answers allowed)

Accommodation (hotels, guest houses, B&B…)

Restaurants

Tourist offices

Events / shows

Thematic routes (film shooting locations, discovery hikes ...)

Transportation

Museums / monuments

Amusement Parks

Sports (climbing, canyoning ...)

2.2 What are the most important criterias for the quality of data in your opinion?

Without interest

Not very important

Important

Very important

Essential

A regular update

Geolocation

A fact that can be easily reused (properly licensed)

A fact that can be easily integrated (using a standard format)

Clear selection

2.3 Compared to the previous table, how would you rate your own data?

(One answer allowed)

Generally satisfactory

Progress is still to achieve

Not very satisfactory

Clear selection

2.4 Who are or who would be the targets if you open your data?

(Several answers allowed)

Citizens

Innovative companies

Tourists

2.5 What are or what would be your motivations if you were to involve your organization in a process of data opening?

(Please select 3 answers max)

Increase transparency regarding to the citizen / tourist

Bring a fresh perspective on the functioning of local authorities

Another method to promote the territory

Meet the changing needs of citizens / tourists

Enlarge the scope of innovative ideas

Boost economic actors

2.6 Do you open your data to the public?

(One answer allowed)

Yes

No (If you answer "No" please go directly to Section 3)

Clear selection

2.7 If so, what (s) step (s) Open Data your organization have in place or is it being implemented?

(Several answers allowed)

A data download portal

A contest to promote data

Strategic thinking on the valuation data

2.8 Your opening data are accessible and reusable...

(One answer allowed)

...freely

...freely and by payment

...by payment

Clear selection

2.9 Do you think your organization plans to open other data sets concerning the tourism industry?

(One answer allowed)

Yes

Not know

Clear selection

3. Opening data: between potential benefits and difficulties of implementation

3.1 In your opinion, what are or would be the perceived benefits thanks to Open Data?

(Several answers allowed)

Economic impact on your territory

Time savings and efficiency

Improving the area's image

Satisfaction of citizens / tourists

3.2 Please note the difficulties that your organization meets or encountered in the implementation of this approach to Open Data:

(Several answers allowed)

Resistance to change

Lack of funds

Difficulty to understand the usefulness of the approach

Difficulty to process and update data

Lack of political commitment

Loss of the monopoly and control of its data

Thank you for your contribution!

Open comments:

(If you want to send us your suggestions, thoughts or comment a specific point)

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