TECHNOLOGY REPAIR REQUEST - J.G. WHITTIER ELEMENTARY SCHOOL

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PLEASE COMPLETE THIS FORM FOR ALL TECHNOLOGY REPAIR REQUESTS. INFORMATION ON THIS FORM WILL BE USED TO HELP CREATE A TROUBLETRAKKER TICKET. ONCE A TROUBLETRAKKER TICKET IS SUBMITTED, YOU WILL RECEIVE CONFIRMATION.

HAVE YOU CHECKED TO MAKE SURE: *

Prior to submission, please verify that the following items have been completed:

ALL CORDS AND PLUGS ARE SECURED TIGHTLY AND IN THE PROPER SOCKET OR PORT

ALL COMPONENTS ARE TURNED ON

YOU ARE USING THE CORRECT PASSWORD

THE EQUIPMENT HAS BEEN RESTARTED

Required

Name *

Please provide your first and last name

Room Number *

Please provide the room location where the service is needed

EQUIPMENT TYPE *

Please Identify Your Equipment Type

MANUFACTURER/MODEL *

Example: "Dell/Optiplex 750

SERIAL NUMBER/SERVICE TAG *

(Service Tag # on Dell) Please note that requests will not be processed without the service tag on Dell equipment or the serial number on all other equipment.

PLEASE EXPLAIN THE PROBLEM IN DETAIL *

Please describe the existing problem with the equipment, in detail.:

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