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Questionnaire satisfaction customers / Vragenlijst tevredenheid klanten
DGF Group NV, The Netherlands
Instrumentation, Process & Piping products
- Anaparts BV
- De Gidts & Feldman BV
- Imperial Valve BV
- Virago Valves BV
Please fill out and send to us within 2 weeks of receiving.
Gaarne binnen 2 weken invullen en versturen.
*Verplicht veld
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1. What is your company name?
*
Wat is uw bedrijfsnaam?
Your answer
2. Your function?
*
Uw functie?
Choose
Purchaser / Inkoper
Engineer / Ontwerper
Product Manager
Maintenance / Onderhoud
Quality function / Kwaliteitsfunctie
Decision maker / Beslissingnemer
Other / Overig - niet genoemd
3. Which product groups from our companies do you know?
Welke productgroepen van onze bedrijven kent u?
Yes
No
No, but send me some information
Detection of fire, flame & gas
Instrumentation for flow / pressure
Double block & bleeds and Monoflanges
Piping valves & piping safety
Filtration media & equipment
Yes
No
No, but send me some information
Detection of fire, flame & gas
Instrumentation for flow / pressure
Double block & bleeds and Monoflanges
Piping valves & piping safety
Filtration media & equipment
Clear selection
4. Are you satisfied about the quality of the products we have supplied to you?
*
Bent u tevreden over de kwaliteit van de door ons geleverde producten?
Choose
Yes / Ja
Reasonable / Matig
No / Nee
5. Are you satisfied with our delivery times?
*
Bent u tevreden over onze levertijden?
Choose
Yes / Ja
Reasonable / Matig
No / Nee
6. Are you happy with our level of service?
*
Vindt u ons service-niveau bevredigend?
Choose
Yes / Ja
Reasonable / Matig
No / Nee
7. Are you happy with the way that any complaints and/or damages are solved?
*
Worden klachten en schades door ons naar behoren opgelost volgens u?
Choose
Yes / Ja
Reasonable / Matig
No / Nee
8. Are you satisfied with the technical and / or commercial support you get from us?
*
Heeft u voldoende aan onze technische en commerciele adviezen?
Choose
Yes / Ja
Reasonable / Matig
No / Nee
9. What do you think about the availability of our workforce? E.g. by telephone, e-mail, etc.
*
Wat vindt u van de bereikbaarheid van onze werknemers? Telefonisch, per e-mail, enz.
Choose
Good / Goed
Reasonable / Matig
Bad / Slecht
10. How many times per year would you like a visit from our product specialist(s)?
*
Hoe vaak per jaar wilt u bezoek ontvangen van onze productspecialist(en)?
Choose
1 time per year / 1 x per jaar
2 times per year / 2 x per jaar
More than 2 times per year / Meer dan 2 x per jaar
When I think it's necessary / Als ik het nodig vindt
11. Unfortunately I miss the following products in your delivery program. See
www.dgf-group.com
(field not required):
Welke producten of diensten mist u in ons leveringsprogramma? Zie
www.dgf-group.com
(veld niet verplicht):
Your answer
12. Explanation or remarks (field not required):
Uw toelichting of opmerkingen (veld niet verplicht):
Your answer
The country you are currently working:
*
Het land waar u momenteel werkt:
Your answer
Your initials and surname:
*
Uw voorletters en achternaam:
Your answer
Gender:
*
Geslacht:
Choose
Mr. / Dhr.
Mrs. / Mevr.
Your function name (field not required):
Uw functienaam (veld niet verplicht):
Your answer
Your e-mail address (field not required)
Uw e-mail adres (veld niet verplicht)
Your answer
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