Northside Intercom Repair Request Form
Thank you for contacting us regarding your intercom system. We will need to collect some specific information about your system, and the problems that it is experiencing so that we can provide the best service possible.

After we receive your completed Intercom Request Form, we will contact you by e-mail or phone to determine the next step. In some cases, we may also require more specific information about your system.

We perform a complete and thorough service on the intercoms that we repair. That means that all of the components are checked, and all the damaged, worn and potentially faulty components are replaced. After the repairs are completed, all of the intercoms undergo bench testing.

Keep in mind that we can only repair the intercom equipment itself. Intercom systems are comprised of equipment and wiring, and their performance is also dependent on the actual installation.

If you are unsure of the answer to a question or don't have the required information you can call our shop at (925) 743-8236, or simply put "unsure" and we will follow up with you.
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Contact Information
Name *
E-mail address *
Daytime Telephone Number *
Shipping Zipcode *
General Intercom System Information
What is the model number of your intercom system? *
(ie. IM3003, IMA4406, etc)
Approximately what year was your intercom system installed? *
Was your intercom system upgraded at any point or is this an original installation? *
(Did you have an older intercom system that was replaced at some point?)
How many inside intercom stations do you have? *
(not including the master station, any outdoor stations, or door-speakers)
How many door-speaker stations do you have? *
How many outside patio stations do you have? *
(not including door-speakers)
Does your system have any ceiling-mounted speakers with separate volume controls? If so, how many? *
Is your doorbell chime part of your intercom system? *
Troubleshooting Information
If your system has a clock, is it lit up? *
If your system has a door chime, is it working? *
If your system has a radio, is it working properly? *
Does the intercom function work? *
(Do all stations work, only some stations work, or no stations work?)
Is your system completely dead? *
(no intercom, no radio, no door-chime, no display on the master)
How long ago did you first notice the problem? *
Did this problem come on suddenly or was it gradual? *
Did this problem occur after any remodeling or home improvement projects? *
Have you had anyone else try to fix this problem? If so, what did they say? *
Do you have any other information you would like to provide about your system?
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