MBTA Commuter Rail Mobile Ticketing Survey
We are contacting you because you signed up on the MBTA website for more information about Commuter Rail Mobile Ticketing (http://www.mbta.com/fares_and_passes/passes/MobileTicketing/).  Your input will provide information that will help improve the MBTA's Mobile Ticketing Pilot Program, and in particular, the look and feel of the app that will be released in the fall.  Please complete this brief survey (10 questions) regarding Mobile Ticketing.  Then click "submit" when you are finished. If you do not "submit" the survey, your responses will not be included in the analysis. Feel free to share any questions, comments, or complaints, in the COMMENTS section at the end of the survey. Thanks for riding the MBTA.

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Which Commuter Rail line do you ride regularly?
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What station is closest to your home?
Where you usually board your train.
What is your age?
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What type of ticket do you normally use?
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Where do you usually buy your ticket?
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What type of smartphone do you have?
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How often do you use a smartphone to make purchases (i.e. iTunes, Android Market/Play, Starbucks)?
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How likely are you to use your smartphone to buy your Commuter Rail ticket?
Later this year, Commuter Rail riders will be able to purchase and display tickets on their smartphones.
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Focus Group
The MBTA is looking for customers who will give us feeedback on the mobile ticketing app that will be released this fall. You will have a chance to interact with the app on a smartphone. We will be meeting downtown and food will be provided. We appreciate your help!
Please indicate your availability
If you are willing to participate in a focus group, please indicate your availability during the 3rd week of July.
If none of the above dates worked for you but you would still like to participate, please indicate which evening generally works best for you.
What is your preferred location?
We will have a number of focus group locations.  
Contact Info
This section is optional. If you are willing to participate in one of these focus groups, please let us know how we can get in touch with you with these additional details. Your answers will be kept completely confidential by the researchers in a separate file.
What is your name?
What is your email address?
What is your phone number?
COMMENTS
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