JavaScript isn't enabled in your browser, so this file can't be opened. Enable and reload.
The Long-Term Care Ombudsman Program: History and Roles
Sign in to Google
to save your progress.
Learn more
* Indicates required question
Enter your name (last name first; for example: Smith, John)
*
Your answer
True/False
1. The LTCOP began because many individual residents were not receiving the care required by laws and regulations.
*
True
False
2. The Long-Term Care Ombudsman Program (LTCOP) is based on the results of different approaches tested in demonstration projects funded in several states.
*
True
False
3. The primary role of a Long-Term Care Ombudsman (LTCO) is to represent residents.
*
True
False
4. The LTCO works on behalf of individual residents but does not try to change systems because not all residents will agree on the desired outcome.
*
True
False
5. At the discretion of the LTCO, information about a resident may be shared with anyone else who is working with the resident or with the resident’s family members.
*
True
False
6. All LTCO within a state are part of a statewide program, headed by a State LTCO.
*
True
False
7. Conflict of interest provisions for LTCO and for the program are the same as for everyone else working in a human services program.
*
True
False
8. The LTCO Code of Ethics is whatever professional or personal code of ethics individuals had before becoming ombudsmen.
*
True
False
9. Ombudsmen provide intervention services when there is a problem. Prevention of problems by providing information and other means is not a LTCO responsibility.
*
True
False
Multiple Choice
1. The Long-Term Care Ombudsman Program is established as part of which federal law?
*
Public Health Act for Adults
Older Americans Act
Social Security
Vulnerable Elders Protection
2. What type of ombudsman is a Long-Term Care Ombudsman?
*
Classical
Organizational
Advocate
3. The purpose of a LTCO investigation is to:
*
Gather information necessary to determine whether a complaint is valid and to resolve it.
Determine who is at fault and report the person(s).
Determine if a regulation has been violated and make a report to the licensing agency.
4. All ombudsmen work under the delegated authority of:
*
Residents
State Agency on Aging
State Long-Term Care Ombudsman
The Federal Law
5. The federal law directs states to protect LTCO from:
*
Being overworked.
Working on weekends.
Willful interference with ombudsman duties.
Driving long distances to visit facilities or to attend training programs.
6. Ombudsmen work to achieve the outcome that:
*
Is best for the resident.
That the resident's family wants, if the family is the complainant.
That the physician approves.
The resident wants.
7. LTCO have a responsibility to comment on laws, regulations and policies and actions:
*
On behalf of residents
Only if a resident asks the LTCO to comment.
On behalf of family members of residents.
Only if the LTCO comments support the position of other public agencies.
8. A key resource for LTCO is:
*
The International Ombudsman Association
The National Long-Term Care Ombudsman Resource Center.
The National Advocacy Center
The American Bar Association.
Submit
Clear form
Never submit passwords through Google Forms.
This content is neither created nor endorsed by Google.
Report Abuse
-
Terms of Service
-
Privacy Policy
Forms
