Planning for the Future at Solace
Solace is a voluntary organisation that provides specialist mental health services and advocacy support for asylum seekers and refugees in Yorkshire and Humber. We have been commissioned by Solace to help it plan for the future. This includes a Social Return on Investment analysis of the value it provides, and looking at options for future service delivery.

We would be really grateful if you could assist by providing some information on your experience with Solace. This will  help us identify the strengths, weaknesses, opportunities and threats facing Solace in the short and medium term, together with the impact it currently has on clients/patients and other stakeholders.

Your responses will come direct to us and will be confidential - we will only share your comments with Solace is we have your permission to do so. If you would like talk to us in more detail or contribute further to this work, please tick the 'Yes please' box at the end and we will contact you.

Thank you very much for your help.

Mike Chitty 07788 747954 mike@realisedevelopment.net
Andy Bagley 07710 649101 andy@real-improvement.com

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Name *
Organisation
Contact email or phone number: *
Please describe the nature of your relationship with Solace and, if you are a service provider, how it links with your services. (For example, referrals to/from Solace, liaison, areas where your work compliments theirs or could overlap) *
What impact does Solace have on you? (Does it help, hinder or make no difference? What would be the effect on you if Solace did not exist?)   *
What do you consider to be the strengths of Solace?  The things that they do particularly well from your perspective?
You might like to think about the range and efficacy of the services offered, ease of access to the service, quality of communications etc
What aspects of Solace are perhaps not done so well?  What weaknesses do you perceive in the organisation and its services?
Do you see any opportunities for Solace to develop its work further?
You might like to think about the nature of demand for Solace's services, changes in funding and commissioning, opportunities to co-locate or merge
Are you aware of any threats to the work of Solace?
You might like to think about the nature of competition, changes to funding, changes to dispersal patterns and policies etc
Is there any other information that you can offer that might help us to think about the future for Solace and the value of the work that it does?
Would you like us to contact you so that you may contribute further to the planning and evaluation work? *
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