Product Return Request (R-2 Form)

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A copy of this form must be completed when returning a product for upgrades, exchanges, shipping damage claims or refunds. Please fill out the form and follow the procedure outlined under "Submission Checklist" at the bottom of this sheet. Failure to completely fill out the form or follow these procedures may result in delay processing your equipment and processing your return.

***NOTE: Before you can submit an Product Return Request Form, you must call us at 248-363-8302 to be assigned a unique RMA Tracking Number. Once you have this number, keep a record of it for your reference and enter it below.

RMA Tracking # (106848484465-11612C26 *

Enter your RMA number below

Which product are you returning to us?

Choose which category your product best fits under

Product Information

Model Number *

Enter the model number of the product

Serial Number *

Name (Personal or Company) *

Enter either your name or your company name

Serial Number

Enter the serial number of the product, if available

Where did you purchase this product? *

Please indicate where the product was purchased from

Year Purchased

Year the product was initially purchased

YYYY

Provide the reason for returning your product below. *

NOTE: please be thorough; provide all relevant details that you can.

Is this a previous issue? *

Let us know if you have requested support from us before concerning this issue.

Yes

Please list all included accessories you will be returning with your product *

For all returns, exchanges, damage claims and upgrades, products MUST be returned with all original accessories included and re-packed in the original packaging.

Contact Information

Email Address *

Enter an email address below; this will be the fastest and most efficient way to communicate with us about your product.

Phone Number *

Enter a number we can contact you during normal business hours, Monday-Friday 9am - 5pm EST

Name (Individual Contact) *

Please enter the name of an individual we may contact about the return

Please enter the name of the company the above individual represents

Street Address *

Please enter the street address of the person or business requesting the return

City *

Please enter the city of the person or business requesting the return

State

Please choose the state of the person or business requesting the return

Zip / Postal Code *

Please enter the zip or postal code of the person or business requesting the return

Return Tracking Information *

Please provide return tracking information from shipper

Submission Checklist

The following steps are listed only for reference and may be left blank for online submission purposes. However, each of these steps should be followed to ensure the fast and accurate tracking of your return. Please read through all the steps and note which ones have been completed.

+ You have recorded your RMA number.
+ The form is filled out completely.
+ All original accessories have been included for return.
+ The product AND all original accessories have been re-boxed in their original packaging.
+ The packaging is secure and safely sealed for shipment.

Return Address

14850 Linwood St Detroit Michigan 48323

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