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Customer Satisfaction Survey
Dear Customer,
We thank you for giving us an opportunity to extend our services to you. I would request you to please take few minutes of your time to complete this customer satisfaction survey.
Your response will help us in servicing our customers better.
With thanks and regards,
Sanjay Verma
Founder & CEO
http://www.sanver.com
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How did you come to know of us?
*
Search Engine
Email Newsletters
Word of Mouth
Exhibitions
Advertisements (Print)
Advertisement (Online)
Other:
Required
Which Product / Service you have taken from us?
*
Domain Name
Shared Hosting
VPS / Dedicated Server
Google Email Service
Hosted Email Service
SSL Certificates
SugarCRM Services
Other:
Required
Your Domain Name for which you bought our services.
Your answer
Which Sales Person you dealt with?
*
Pls. write the name of the Sales Staff you interacted with.
Your answer
How was your experience in dealing with our Sales Staff?
*
Poor
Ok
Good
Very Good
Perfect
Product Knowledge
Communication Ability
Promises / Delivery
Overall Experience
Poor
Ok
Good
Very Good
Perfect
Product Knowledge
Communication Ability
Promises / Delivery
Overall Experience
How has been your experience with our Technical Support Team
*
Very satisfied
Good
Not satisfied
Poor
Other:
Now that you have already taken our services, would you like to go in for some other service from us?
*
Domain Name
Shared Hosting
VPS / Dedicated Server
Google Email Service
Hosted Email Service
SSL Certificates
SugarCRM Services
Other:
Required
Would you recommend our services to your friends?
*
Yes
No
Maybe
Other:
Please provide us few references of your friends / associates to whom you would recommend our services.
*
We need, Name of the Person, His / her Company Name, Name of the City, Contact Telephone / Cell Number and the Email Id.
Your answer
We would appreciate if you can share your feedback / suggestions / recommendations that can help us in serving our customers better.
*
Your answer
Your Name
*
Your answer
Your Company Name
*
Your answer
Your City / Country
*
Your answer
Your Email Id
*
Your answer
Your Contact Telephone / Mobile Number
*
Your answer
Your answer
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