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SU End-of-Year Survey 2012
Every entry will be entered into a draw to be in with a chance to win one of 10 €50 SU Card Cash Balances.
Survey closes Wed, 2nd May 2012.
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* Indicates required question
Name
*
Your answer
Email
*
Your answer
Gender
*
Male
Female
Student / Staff
*
1st Year Student
2nd Year Student
3rd / Final Year Student
Postgraduate
Staff Member
Other
What is your College?
*
Choose
College of Arts, Social Sciences, & Celtic Studies
College of Medicine, Nursing, & Health Sciences
College of Business, Public Policy, & Law
College of Science
College of Engineering & Informatics
Other
SU Card
Is the SU Card relevant when you choose where to eat on Campus
*
1=Not relevant, 3=Makes no difference, 5=Yes, it plays a big part in my decisions
SU Card
1
2
3
4
5
Which of the following SU Card services have you used?
1 free tea/coffee with every 10 teas/coffees purchased
1 free College Bar Carvery Dinner with every 10 dinners purchased
Converting points to a cash balance on your card (ie. 250 points = €2.50)
Donating your points to Charity (1 point = 1 cent)
Purchased Top-Up your SU Card cash balance at
www.su.nuigalway.ie/topup
Purchased Tea/Coffee or Dinner bundle on
www.su.nuigalway.ie/topup
General NUI Galway Questions
We'd like to know your thoughts on some services in NUI Galway.
How many days a week do you have your main meal on campus?
*
0, Never
1
2-3
3-4
5
How much do you budget for eating on campus each day?
...or if you're not the budgeting type, what is you average daily spend for eating on food.
€0
€0 - €2
€2 - €5
€5 - €8
€8+
Clear selection
Would they say your average daily spend has increased or decreased over the past year?
*
1 - Cut Completely
2 - Decreased
3 - Stayed The Same
4 - Increased Slightly
5 - Increased A Lot
Overall
Tea / Coffee
Hot Dinners
Sandwiches & Snacks
Alcoholic Drinks
Stationary
SU Shop Spend
1 - Cut Completely
2 - Decreased
3 - Stayed The Same
4 - Increased Slightly
5 - Increased A Lot
Overall
Tea / Coffee
Hot Dinners
Sandwiches & Snacks
Alcoholic Drinks
Stationary
SU Shop Spend
Please rate the following in terms of importance when choosing somewhere to eat on campus
*
(1=Not Important, 3=Matters Sometimes, 5=Number 1 Reason)
1
2
3
4
5
Closest
Comfort
Quality
Value for Money
Menu Options
Customer Service
Atmosphere of venue
Quick Queues
1
2
3
4
5
Closest
Comfort
Quality
Value for Money
Menu Options
Customer Service
Atmosphere of venue
Quick Queues
Please select the number of days a week you visit the following campus food outlets.
*
...on an average week, in an average month, over the course of the last year.
0
1-2
3-4
5
5+
Friars'
Bialann
The Wall Café
Centra (G&L)
Spud House
Moffets
College Bar Carvery
Ward's
College Bar Sandwich Bar
Smokey's Café
The Hub Café
Bia Léinn (Café at Áras na Gaeilge)
0
1-2
3-4
5
5+
Friars'
Bialann
The Wall Café
Centra (G&L)
Spud House
Moffets
College Bar Carvery
Ward's
College Bar Sandwich Bar
Smokey's Café
The Hub Café
Bia Léinn (Café at Áras na Gaeilge)
Which NUI Galway campus food outlet do you feel offers the best value for money?
Smokey's Café
Bialann
Friars'
College Bar
Moffet's
Clear selection
Anything else you would like to comment on, good or bad, about food across NUI Galway?
Your answer
Anything else you would like to comment on, good or bad, about food across NUI Galway?
Your answer
College Bar
What is most important to you in your decision to go to a particular bar?
*
(1=Not Important, 3=Matters Sometimes, 5=Number 1 Reason)
1
2
3
4
5
Location, close to home
Atmosphere
Friendly Staff
Entertainment / Music
Cheap Drink
Close to Nightclub
I just follow the crowd...
1
2
3
4
5
Location, close to home
Atmosphere
Friendly Staff
Entertainment / Music
Cheap Drink
Close to Nightclub
I just follow the crowd...
Please select how many times A MONTH you visit the following bars
On average, over the space of a month, how often do you visit the following...
0 - Never
1 - Once
2-5 Times
5-10 Times
10+ Times
Monroes
The Roisin Dubh
The Hole In The Wall
The Skeff
The Cellar Bar
The College Bar
Kelly's
The Front Door
The King's Head
CLUB: Carbon
CLUB: Karma
CLUB: CP
CLUB: Coyotes
CLUB: Club K
0 - Never
1 - Once
2-5 Times
5-10 Times
10+ Times
Monroes
The Roisin Dubh
The Hole In The Wall
The Skeff
The Cellar Bar
The College Bar
Kelly's
The Front Door
The King's Head
CLUB: Carbon
CLUB: Karma
CLUB: CP
CLUB: Coyotes
CLUB: Club K
Clear selection
Rate the College Bar on the following?
*
(1=rubbish, 3=average, 5=excellent)
1
2
3
4
5
Atmosphere
Customer Service
Value For Money
Social Drinks
Partying
Big Events
Student Events
Comfort
1
2
3
4
5
Atmosphere
Customer Service
Value For Money
Social Drinks
Partying
Big Events
Student Events
Comfort
Anything else you would like to comment, good or bad, about College Bar?
Particularly the bar side, as opposed to the food side.
Your answer
College Bar (Food)
Let's get feedback on both our Sandwich Bar and our Carvery Dinner at the College Bar.
How would you rate College Bar Carvery Restaurant?
*
(1=very poor, 3=average, 5=excellent)
1
2
3
4
5
Staff & Customer Service
Value For Money
Presentation
Seating
Taste & Flavour of food
Product Range
1
2
3
4
5
Staff & Customer Service
Value For Money
Presentation
Seating
Taste & Flavour of food
Product Range
How would you rate College Bar Sandwich Bar?
*
(1=very poor, 3=average, 5=excellent)
1
2
3
4
5
Staff & Customer Service
Value For Money
Presentation
Seating
Taste & Flavour of food
Product Range
1
2
3
4
5
Staff & Customer Service
Value For Money
Presentation
Seating
Taste & Flavour of food
Product Range
Anything else you would like to comment, good or bad, about College Bar food?
We'd particularly like to hear any menu or product suggestions. Feel free to be as honest, blunt or random as you like...
Your answer
Smokey's Café
Let's get some of your thoughts on Smokey's Café.
How would you rate Smokey's Café?
*
(1=very poor, 3=average, 5=excellent)
1
2
3
4
5
Staff & Customer Service
Value For Money
Presentation
Seating
Taste & Flavour of food
Product Range
1
2
3
4
5
Staff & Customer Service
Value For Money
Presentation
Seating
Taste & Flavour of food
Product Range
How many times a week do you use our Microwave at Smokey's Café?
*
0 - Never
1
2
3
+4
Anything else you would like to comment, good or bad, about Smokey's Café?
We'd particularly like to hear any menu or product suggestions. Feel free to be as honest, blunt or random as you like...
Your answer
The SU Shop
We'd also like to get some of your thoughts on the SU Shop located under the library
How would you rate the SU Shop in the following areas?
*
(1=very poor, 3=average, 5=excellent)
1
2
3
4
5
Customer Service
Appearance / Layout
Product Selection - Minerals
Product Selection - Confectionary & Snacks
Pricing
Speed of service / Queues
1
2
3
4
5
Customer Service
Appearance / Layout
Product Selection - Minerals
Product Selection - Confectionary & Snacks
Pricing
Speed of service / Queues
What products would you like to see more of in the SU Shop?
Please tick a box if you feel you would possibly purchase the products if they were available
Clothing
Electronics
Laptops
Magazines
Mobile Phones
Anything else you would like to comment, good or bad, about The SU Shop?
We'd particularly like to hear any product suggestions. Feel free to be as honest, blunt or random as you like...
Your answer
Finally, some general questions...
We'd like you to rate us against An Bialann
An Bialann, Much Better
An Bialann, Slightly Better
Both Same
College Bar, Slightly Better
College Bar, Much Better
Close, Accessible
Comfort / Furniture
Menu Options
Quality of Food
Customer Service
An Bialann, Much Better
An Bialann, Slightly Better
Both Same
College Bar, Slightly Better
College Bar, Much Better
Close, Accessible
Comfort / Furniture
Menu Options
Quality of Food
Customer Service
Clear selection
Which of the following services would you like to see in the North Campus or feel are not adequately catered for?
North Campus refers to the following buildings: Cairnes; New Engineering; Áras Moyola.
A Café (similar to Starbucks or Smokey's)
A Shop (similar to Wards Corner Store or the SU Shop)
A Shop & Deli (similar to Topas or Centra / G&L)
A Bar (similar to The Cellar Bar or College Bar)
Other:
When choosing a pub, where would you choose in the following situations
If it is a case that the answer may be that you socialise at home, you can pick "Either or Neither".
City Bar
Maybe City Bar
Either or Neither
Maybe College Bar
College Bar
Drink after lectures
Class Party
Pre-Club Drink
Class or Exams Celebration
Live Sport on TV
Meet up with a new guy/girl
Drinks with the Girls / Lads
City Bar
Maybe City Bar
Either or Neither
Maybe College Bar
College Bar
Drink after lectures
Class Party
Pre-Club Drink
Class or Exams Celebration
Live Sport on TV
Meet up with a new guy/girl
Drinks with the Girls / Lads
Clear selection
Spending Habits
Please rate how much your habits or spending activities have changed over the past academic year
1 - Cut completely
2 - Reduced
3 - Stayed the same
4 - Increased Slightly
5 - Increased a lot
Spend on food shopping
Dining out or on campus
Spend on drinking in bars/clubs
Spend on cloths
Spend on academic resources or supplies
Spend on travel / number of trips taken
Spend music / gigs / festivals
1 - Cut completely
2 - Reduced
3 - Stayed the same
4 - Increased Slightly
5 - Increased a lot
Spend on food shopping
Dining out or on campus
Spend on drinking in bars/clubs
Spend on cloths
Spend on academic resources or supplies
Spend on travel / number of trips taken
Spend music / gigs / festivals
Clear selection
What would be your preference for a new offering in the College Bar Deli / Sandwich Bar in Sept, 2012?
*
Freshly Made Wraps & Rolls. (Eg. BLT / Hot Chicken Roll: €4.00 - €5.95)
Packaged Gourmet Sandwiches (Eg. Chicken & Stuffing / Tuna Salad: €3.00 - €3.95)
Other:
What was the the campus highlight of 2011/12
Of all the things that happened over the past 12 months. What was the single most important, memorable or enjoyable thing?
Your answer
How was this survey
*
The surveys are necessary for us to make better decision on the products and services we provide. Did you mind filling it out?
Happy to help with feedback
It was fine. Don't mind doing it
It was ok
It was painfull
Final thoughts. Mention absolutely anything you would like to let us know.
Your answer
Thanks!
We really appreciate that you took the time to fill in this survey. We will put the information to good use in order to improve what we do. Every entry will be entered into a draw to be in with a chance to win one of 10 €50 SU Card Cash Balances. Survey closes Wed, 2nd May 2012.
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