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C&D Technologies, Inc. Supplier Satisfaction Survey
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1. What is the name of the company you represent?
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Your answer
2. Please enter the service or product provided to C&D Technologies?
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Your answer
3. What best describes the professional services / products your company provides C&D Technologies?
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Product - Raw material
Product - MRO
Services - Professional / Consulting
Other:
4. For how long has your company been a supplier to C&D Technologies?
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Not yet - only in negotiation phase
Less than a year
1 - 2 years
2 - 5 years
5 - 10 years
More than 10 years
5.The C&D Technologies Employees you deal with on a day-to-day basis treat you with professionalism and courtesy.
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Very good/Highly satisfied
Good/Satisfied
Average/Somewhat satisfied
Poor/Below average/Not satisfied
Very poor/Not at all satisfied
6. C&D Technologies contract negotiation process works effectively (for you).
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Very good/Highly satisfied
Good/Satisfied
Average/Somewhat satisfied
Poor/Below average/Not satisfied
Very poor/Not at all satisfied
7. How do you rate the completeness of PO with regard to technical and commercial contents
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Very good/Highly satisfied
Good/Satisfied
Average/Somewhat satisfied
Poor/Below average/Not satisfied
Very poor/Not at all satisfied
8. Are you satisfied with regard to amendment to POs (time, clarity etc.)?
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Very good/Highly satisfied
Good/Satisfied
Average/Somewhat satisfied
Poor/Below average/Not satisfied
Very poor/Not at all satisfied
9. How do you rate the receipt of latest revision/amendments to Specifications/Drawings?
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Very good/Highly satisfied
Good/Satisfied
Average/Somewhat satisfied
Poor/Below average/Not satisfied
Very poor/Not at all satisfied
10. How do you rate the time taken for approval of documents/technical data sheets/drawings/quality plans?
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Very good/Highly satisfied
Good/Satisfied
Average/Somewhat satisfied
Poor/Below average/Not satisfied
Very poor/Not at all satisfied
11. How do you rate satisfaction level with respect to inspection by C&D Technologies?
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Very good/Highly satisfied
Good/Satisfied
Average/Somewhat satisfied
Poor/Below average/Not satisfied
Very poor/Not at all satisfied
12. Overall, how does C&D Technologies compare to your other customers as a company to do business with?
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Very good/Highly satisfied
Good/Satisfied
Average/Somewhat satisfied
Poor/Below average/Not satisfied
Very poor/Not at all satisfied
13. In an effort for C&D Technologies to work effectively with its outside suppliers, what should we continue to do? What changes should we make?
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Your answer
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