Start Software Capacity Planning Questionnaire

JavaScript isn't enabled in your browser, so this file can't be opened. Enable and reload.

Thanks for helping us to plan our workload for 2012/13.

Please answer the following questions as honestly as you can so that we can ensure that we have the right level of staffing to support your business.

About you

Your company name *

Your name *

Please tell us who you are in case we need to contact you

Start Software Product *

If you're not sure what you use, select Other

Support

Support work is the time we spend on the telephone, by email or by PC remote control to help you and your staff

Anticipated support needed in 2012/13

How much of our time do you think you'll need in 2012/13 compared to 2011/12?

Much less than 2011/12

Much more than 2011/12

Clear selection

How satisfied were you with our speed of response in 2011/12?

Be as honest as you can

Not very satisfied

Very satisfied

Clear selection

Would you be interested in having a support person dedicated to your company?

Yes

Depends on cost

Development work

Development work is where we have programmed extra reports, new screens or modified your system in some way

Anticipated development work in 2012/13

Please do your best to estimate your requirement for new development work

Much less than 2011/12

Much more than 2011/12

Clear selection

How satisfied were you with our turnaround time for development work?

Not at all satisfied

Very satisfied

Clear selection

Would you be interested in having a development person dedicated to your company?

Yes

Depends on cost

Other comments

Please give us any other information which will help us to plan our resources this coming year

Other comments

Submit

Clear form

Never submit passwords through Google Forms.

Forms

This content is neither created nor endorsed by Google.