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Wireless Problem Reporting Form
Please fill out this form as completely and accurately as you can and your problem will be looked into as soon as possible. Thank you.
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* Indicates required question
First Name
*
Your answer
Last Name:
*
Your answer
Username:
*
Your campus username.
Your answer
Device:
*
The type of device on which you experienced the issue.
Choose
Windows 7 Laptop
Mac OSX Laptop
iPad
iPhone
Android Device
Windows Vista Laptop
Windows XP Laptop
Other...
If Device is "Other" Please Describe:
Your answer
Which SSID were you connecting to?
*
The SSID is the name of the wireless network.
Choose
CSUSM
csusm-students
csusm-atv
csusm-guests
Problem Experienced:
*
Please describe the problem you experienced in as much detail as possible.
Your answer
Where were you when you experienced this issue?
*
i.e. "Craven 2301", "In front of the Library by Starbucks", etc.
Your answer
When did this happen?
*
i.e "11/13/2012 at 4:03pm"
Your answer
Additional Details
If you have the MAC address of your device that would be greatly useful, as well as any other details such as the exact operating system version, device model, network card make and model, network adapter driver version, etc.
Your answer
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