London Underground Customer Charter figures 09-11

	A	B	C	D	E	F	G	H	I	J	K	L	M	N	P
1
2	Customer Charter Refund Statistics 2011														Ave. Voucher Value: £3.18
3	Customer Charter Refund Statistics 2011														Ave. Voucher Value: £3.18
4
5			Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	Totals
6	Bakerloo	Paid	477	448	1463	1010	759	1095	546	545	690	1009	1322	555	9919
7	Bakerloo	Value	£ 1,311.65	£ 1,232.15	£ 3,953.25	£ 2,673.30	£ 1,999.00	£ 3,070.40	£ 1,542.90	£ 1,509.90	£ 1,991.10	£ 2,926.00	£ 3,688.90	£ 1,554.65	£ 27,453.20
8
9	Central	Paid	8295	8408	5220	5816	4496	4347	3832	2425	2920	7107	6025	2290	61181
10	Central	Value	£ 26,683.35	£ 26,305.55	£ 16,825.00	£ 18,910.15	£ 14,114.00	£ 14,000.20	£ 12,171.80	£ 7,613.80	£ 9,370.50	£ 23,121.95	£ 19,225.40	£ 7,387.90	£ 195,729.60
11
12	Circle	Paid	585	640	691	744	280	325	318	99	512	709	409	134	5446
13	Circle	Value	£ 1,461.50	£ 1,628.30	£ 1,693.60	£ 1,792.00	£ 754.40	£ 829.20	£ 833.70	£ 267.90	£ 1,325.30	£ 1,842.80	£ 1,083.40	£ 360.90	£ 13,873.00
14
15	District	Paid	3590	2808	3302	5145	1606	1327	1589	1574	1501	6538	1788	1055	31823
16	District	Value	£ 9,916.05	£ 7,696.60	£ 9,267.80	£ 14,513.00	£ 4,539.50	£ 3,663.70	£ 4,443.40	£ 4,476.10	£ 4,206.60	£ 18,220.25	£ 4,865.40	£ 2,958.90	£ 88,767.30
17
18	H&C	Paid	837	720	522	673	390	466	369	305	476	691	434	118	6001
19	H&C	Value	£ 2,168.40	£ 1,897.10	£ 1,353.70	£ 1,748.00	£ 987.40	£ 1,185.35	£ 964.30	£ 795.40	£ 1,248.10	£ 1,818.20	£ 1,133.00	£ 320.30	£ 15,619.25
20
21	Jubilee	Paid	15762	23001	7844	12676	3371	5584	6476	4669	7256	2425	3502	2369	94935
22	Jubilee	Value	£ 45,415.50	£ 63,363.30	£ 23,056.50	£ 35,852.10	£ 9,606.85	£ 15,962.10	£ 18,688.45	£ 13,780.25	£ 20,725.50	£ 7,014.65	£ 9,931.05	£ 6,794.60	£ 270,190.85
23
24	Met	Paid	18542	18825	6373	5641	1418	7864	8222	7053	8605	12583	8794	3218	107138
25	Met	Value	£ 73,676.45	£ 74,655.95	£ 26,104.55	£ 22,883.45	£ 5,612.30	£ 31,625.40	£ 33,687.15	£ 28,548.25	£ 34,232.10	£ 52,034.55	£ 35,825.40	£ 13,252.35	£ 432,137.90
26
27	Northern	Paid	1995	1475	1369	1112	1025	1534	757	992	1245	891	1051	454	13900
28	Northern	Value	£ 5,593.75	£ 4,266.50	£ 3,961.90	£ 3,160.00	£ 2,887.30	£ 4,563.05	£ 2,091.95	£ 2,919.00	£ 3,770.00	£ 2,526.90	£ 3,031.90	£ 1,301.70	£ 40,073.95
29
30	Piccadilly	Paid	2572	1865	2130	3460	2873	1922	3511	2266	1983	4903	2871	1486	31842
31	Piccadilly	Value	£ 7,315.25	£ 5,567.60	£ 5,970.20	£ 10,087.00	£ 8,029.35	£ 5,424.30	£ 10,200.95	£ 6,855.65	£ 5,760.00	£ 14,200.55	£ 8,333.75	£ 4,320.60	£ 92,065.20
32
33	Victoria	Paid	2515	6090	3686	4578	2466	3064	2791	1353	3691	4739	4955	3131	43059
34	Victoria	Value	£ 6,448.55	£ 16,320.95	£ 9,921.60	£ 12,078.75	£ 6,477.10	£ 8,064.80	£ 7,689.30	£ 3,554.50	£ 9,982.10	£ 12,849.00	£ 13,342.15	£ 8,473.00	£ 115,201.80
35
36	Waterloo & City	Paid	79	278	62	43	36	227	126	47	45	101	83	26	1153
37	Waterloo & City	Value	£ 176.40	£ 610.00	£ 147.00	£ 93.00	£ 82.00	£ 472.10	£ 262.40	£ 102.40	£ 97.00	£ 216.70	£ 178.10	£ 53.40	£ 2,490.50
38
39	Blank	Paid	93	91	76	85	56	73	53	66	88	99	82	23	885
40	Blank	Value	£ 289.80	£ 296.80	£ 246.00	£ 256.60	£ 162.00	£ 218.50	£ 156.00	£ 194.80	£ 276.60	£ 289.80	£ 234.60	£ 74.30	£ 2,695.80
41
42		Paid	55342	64649	32738	40983	18776	27828	28590	21394	29012	41795	31316	14859	407282
43		Value	£ 180,456.65	£ 203,840.80	£ 102,501.10	£ 124,047.35	£ 55,251.20	£ 89,079.10	£ 92,732.30	£ 70,617.95	£ 92,984.90	£ 137,061.35	£ 100,873.05	£ 46,852.60	£ 1,296,298.35
44
45								NB. December statistics only correct as of data available on 19 December 2011
46			by 'fulfilment date'