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TimestampWhat do you find helpful or useful and why?What is your overall impression of Freegle Central?What do you find to be of little or no use/value, and why?How would you improve Central?What would encourage you to participate more?What, if anything, discourages you from participating?Is there anything else you would like to mention?Your Group NameYour Contact Email (note will be viewable to all who complete survey)
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01/01/2012 20:05:03NothingNo impression other than there are a lot of chiefs and not enough indiansNothingGet rid of the bossy people who think they know everything and try and put their opinions over everyone elseSee aboveSee aboveNothingPrefer not to say
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01/01/2012 20:15:21Being left to run our own groups our wayBoring and repetitiveThe fact no one snips the messages this makes me loose I Teresa in postsForce people to snip or remove original messages in repliesShorter postsInane commentsYes SNIP
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01/01/2012 21:23:51
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01/01/2012 21:27:10Breadth of knowledge of the members, good place to find out about new features such as Freegle Direct and the facebook options.Good.Lack of time.Isle-of-Wight-Freelgekaren@curvespace.com
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01/01/2012 22:05:02Like the statistics on a Monday. Announcement of new groups is useful.
New mods able to ask questions.
Pretty good. Some of it isn't but it sort of evolves by itself and seems to have settled down okay.I think I would like you to contact new groups who have not appeared, and ask them why. Do they find us intimating, or are they unsure of what to do etc? Maybe again after 6months and ask them how they are doing, do they think we could help in anyway?Nothing I participate too much.Elysueandjean@gmail.com
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01/01/2012 23:26:05The ability to pose awkward questions to Freegle as a whole. It is so different to the old 'network' that we all used to be part of.Some things are still kept far too secretive. There are still many little cliques of people and this gives the impression (at least) of something not right.The fact that I know that there are some groups of people within Freegle with great influence who simply do not like me (Kevan Farmer). I can understand this partly because I used to ask awkward questions on TFN. However, I don't wish to cause trouble I just want openness and accountability.Yes. As stated above, there are groups of people within Freegle who have great influence who simply do not like me. These people don't really bother me but it does greatly anger me that my colleagues are penalised by this. This is factual as one of my colleagues (fellow owner) has been told confidentially that she will never get anywhere in any Freegle official role because of her association with me.

I do intend to bring this up at some point but don't know how or who to put this too.
Walsall Freeworld-Recyclingfreeworldrecycling.moderator@googlemail.com
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02/01/2012 10:57:13The ability to ask questions on central and someone always giving a thoughtful and helpful reply.
Not being judged for perhaps not having the 'tech' knowledge if stuck on something techy
Feeling part of a family, where there are occasional fall outs but after some time out all gets back to normal... (whatever normal is!!)
The members of Freegle central make those who do not speak very often and newbies feel very welcome.
There are a few voices that are heard more often than not but those that only speak occasionally are given as much respect as those that are not.
There are, perhaps, too many polls
The reps were voted into a position of trust and to make everyday mundane decisions for the rest of Freegle. They should be allowed to do this without having to ask every question on Central or to run a poll on every thought or decision.

Less polls please
Try to get more involved, perhaps try and make at least one GO/Moderator a member of central per group.There are some louder members who appear to shoot down others opinions. Just because they are louder/more persistent with their opinion does not always make them right but it does put off other people putting their opinion forward.Well done everybody for all your hard work over the past few years, may we go from strength to strength. Uckfieldchelsea_blues_girl@hotmail.com
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02/01/2012 18:03:31Open unmoderated forum where people treat each other as adults. Encourages proper discussion.Friendly.Spammer alerts - I think most people get these via the spammers group?Have someone or a system to ensure that people don't get ignored. Sometimes a question or issue is raised and there is no response from anyone. It would be good if someone monitored these and at least pointed the person to the wiki or a WG/Team or wherever.

Also, although I enjoy the unmoderated nature of the forum, if someone does receive any personal criticism it would be good to know that a mod might have a 'quiet word' to reassure people and bolster confidence.
I don';t think that's necessary!Feeling that I've said too much
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02/01/2012 19:28:19Info about the work done by Cat and others on media is inspiring and useful. There is so much which can be done to raise the profile of Freegle without spending money.

For new Mods/Owners the support is excellent.
Useful way to communicate with large numbers of like-minded people.1) Endless "I have done that..." "yes, me too..." posts. Please could members consider whether their post adds anything of value to the group before posting.

2) I may be a voice in the wilderness on this one, but I have no intention of linking to FB and the endless discussion about it means I often skip digests altogether.

3) People should be able to disagree without being angry, offensive or defensive. It is quite possible to give a different point of view without denigrating someone else's.
Moderate it!Less waffle.The discrepancy between people who want every possible scenario discussed, role played, voted on and documented, versus those who want everyone to go with the flow and chill out!

Neither is right, and neither will ever be satisfied, so it is mpossible to manage and infuriating to read!
The work done by the Reps has been exemplary, under very difficult working conditions.
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02/01/2012 21:44:06Hearing what others are doing.
Being able to ask or answer questions.
Anyone being able to say anything without fear of censor.
Updates about what is happening elsewhere in Freegle nationally.
Generally pretty positive. I'd love more people to speak up rather than the regular crowd as everyone's views are valid and I really think most of us do want to hear and consider other views.. even if we don't agree doesn't mean we don't value and appreciate other views and personally it often makes me look at a subject differently.I honestly don't know. I think that we need to hear from people who don't use it or who struggle with it about what they would like.Someone giving me more hours in the day.
More, different people to discuss things with not just the regulars as I know what most of them think on many issues by now.
Conversations that go nowhere at length and I admit I'm probably guilty of being involved in some others think that about.

Anyone who thinks their view is the right one and we should all agree, thankfully not that common but does happen sometimes.
Coventryesther.reeves@gmail.com
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03/01/2012 09:34:05Up to date information on what's happening. Feedback from other groups and the folk supporting us all.Good, but more widespread participation would be nice. the same names appear a lot of the time.

Perhaps the other mods are just too busy to keep up with the messages.
Lots of 'me too' messages. A few are OK to welcome new groups or show problems aren't isolated.

Untrimmed tails on replies (of which I too, am guilty!)
Difficult to say, but perhaps a republisher style makeoverfor the digests might make it easier to use and clearer - perhaps attracting more mods?More disposable time - which isn't likely to happen any time soon. I already spend more time on Central than I should, leaving other mods to shoulder more local load!Lack of time resources.Great team, you all should award yourself a party with lots of virtual Freegle food and drink - all non-fattening!Hunts Freeglehuntsfreegle-owner@yahoogroups.com
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03/01/2012 10:22:42Central helps me keep up to date with subjects items and ideas that might help me improve our group .
It also helps me keep abreast of the news through out the whole of the UK .
I am not alone its nice knowing that there are others out there
Its a big family with every possible angle and opinion covered The way we Microanalyses every little suggestion or idea virtually to death . There is still very much a sense of unease that things are going on in secret or that that a select group might hijack Freegle that is left over from the Freecycle days .
We need to move on but there still remains this group which i think is holding us back
Less polls and Surveys .
We voted in a group of Reps to do a job of running Freegle Uk . Why cant we leave them to get on with that ?
Once a subject has been announced move to the relevant group for further discussion .Then bring the conclusion back to central
Snip the length of posts it get harder and harder to read through repeat after repeat
See aboveI`m jaded and losing faith , things are being repeated far too often and i`m afraid that there will be no turn around from this in the long run . The dominant personalities that are currently prevelant will not reliqish there position and this stops new blood from bothering Anglesey_Freegledavid.parry53@gmail.com
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03/01/2012 18:50:32Useeful to find out what other groups are doing, what works and what doesn't.Recently I have found it of value but when I first started as a mod, there was a huge internal argument going on and it made me wonder what I had got myself into. I nearly left the group as a result.I get irritated by lengthy technical discussions and by reading some posts over and over again.Some form of topic streaming as there are in other forums so that you don't find yourself reading the same stuff loads of times.
I also get irritated by all the responses to the new groups - fine for the new group but we don't all want to read a dozen welcome emails! It would be better if some responses could go straight to the person concerned if they aren't of general interest.
A better layout of responses - for instance look at the website for Tredegar.
It is a really clear forum and you can keep track of your main interests without having to look at everything.
I have only once emailed for advice, I got four replies, one of which was quite sharp in its tone. I would like to thank Jean for her enormous help in getting our group on Facebook. I wouldn't have found her if it hadn't been for an email on Central. She has been fantastic.Leweslizowen2@yahoo.co.uk
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04/01/2012 17:38:291. What is happening in other areas that I could try with contacting councils or other organisations;
2. Knowing what the Reps are doing with national things (Thank you to all the Reps especially Cat & Ed for doing sooooo much)
3. Finding out about technical bits that are happening from the geeks
It works OK, I've seen a lot worse and not many that are better. Its polite, people feel free to debate, although there is sometimes a reluctance to come to a conclusion and I think some relief when people like Ed, Cat, Jean etc do conclude and point to a course of action.1. On some occassions an ongoing discussion between the only two or three people who are interested in a topic with no snipping.
The snipping thing is especially true around the group membership stats

Debates around the minutiae of structure things, sorry a real turn off for me, although many would argue they are important.
Just a personal thing but move it to a forum web site so being able to read down threads is easier, as well as people seeing what was said previously about a topic.

Maybe incourage all mods to join and ask for a quarterly update from all as part of a mods duty. Somthing really simple, but it may get more people active.
More time in my life.
I feel guilty about not doing more to promote Freegle, although inputting to Central in particular I don't see as important.
Nothing discuorages me, although I do notice that those who post infrequently get fewer responses. Perhaps just a familiarity of the main central contributors to them.

If I need to share or ask a question I will, but I'm not as active as the better mods on Central.
NoHertford Freeglejc4stuff@hotmail.com
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07/01/2012 12:32:49I find it good to hear from other Mods what works, it's good to see when Mods on other groups share similar views on how to deal with particular problem posts/membersGenerally common sense views prevale.Some of the internal politics of freegle as an organisation can actually be very off-putting. In the end does it really matter how long a term of office is? or how many officiers you have in a given role?Hmmm not sure. I think Central functions pretty well in general. Well if I had the time to spare I suppose. Flame wars can also be very off-putting (though that is more an issue with Structure than Central, but sometimes it can spill onto Central)Well mostly a lack of time to participate. But also I don't want to inflame a flame war, so sometimes I might just not post on central, but I do voteI don't agree with the accusation that "People on Central just wave polls through", My guess is that a good proportion of Central memebers may be like me, in that I will vote in a poll, but I frequently don't take part in the discussion, because I don't see the point of trying to convince others to vote a particular way (which might in any case be counterproductive) and could provoke a pointless flame war. I just vote the way I think best and very often leave it at that. Freegle KingstonE.Shane@qsulis.demon.co.uk
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07/01/2012 17:57:50Others ADMINS and ideas on running own groupOKDont know its more a problem with Freegle itself that needs sortong outSort Freegle itself out and the clichness and secrecy that pervades itThe conducts of some of the Reps in the past and the secrecy and clichness of it allnot really
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21/01/2012 15:06:40It's good to be able to ask any sort of question without being slammed or judged too much. There's usually a reasonable selection of views on a subject.
As I am the only one doing the day to day stuff on the group, I have no-one else to discuss things with.
Airing of problem people, eg this emily whatzit who's been pretending to represent a tv company.
It's a very worthwhile and necessary forum, and it's brilliant that there is no moderation (apart from mods, etc).
Lots of links here there and everywhere. The basic advice is to look on the wiki, but it's so confusing.
Sadly, I feel that flagging up a problem, (unless it is a geeky fix) especially a problem with Central's attitude to something, is useless.
Usually I find asking for help is not worth it. Those who are able are too busy (apart from Richard fixing my PC)
People reporting spammers on the group, esp with LONG lists!
I think Central itself is as good as it can be.
Encourage people to snip posts, which, of course, is a perennial problem!
If I felt that other people were willing to understand that some mods struggle with the new features.Showing myself up as being stupid, or looking as if I'm too lazy to try to understand. There is plenty of 'front', people with advice, several very busy people. However, there is nowhere much backing up Central with support to anyone who is lost, overwhelmed or struggling. Probably that's cos those who can are busy, and those who can't are struggling!Dursleydursleyfreegleowner@googlemail.com
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21/01/2012 22:04:15Good resource for new mods to find help and support and for any of us to ask questions when things come up we're not sure of when modding.Friendly place, hopefully not too cliquey for new members.Nothing.Can't think of anything.More time!Aggressive posters who think their own opinion is the only opinion. Thankfully that doesn't happen as often as it did.Thank you for all the hard work David and Tracy.WoodleyFreeglewendyfreegle@googlemail.com
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21/01/2012 22:07:39If you need help with a question, plenty of people are willing to help.It's alright..Move from Yahoo Groups - trying to find past messages isn't too bad but the layout is terrible, hey here's wishful thinking ;-)Time, interesting topic..Don't want to complain too much as its great to have a little community just for moderators!
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06/04/2012 00:24:31I find it helpful to be able to have open communication with other Freegle moderators & group owners. I think its good to have a diverse group of people that know about different areas of Freegle/subjects that you can talk to via emailTo be totally honest it can be very daunting for a new moderator/owner to come on but I should imagine once a person's confidence in their own group has grown, they will be more likely to contribute on there.n/aI cant think of any way to actually improve Central but I think new moderators/owners need something other than Central when they first join, to gain confidence and to then venture on to Central where they can learn more & contribute on a different level after.I already particpate to the extent I feel comfortable with, although this is probably not to my full extent yet.Sometimes, as a new mod, I feel as though others could be fed up of me asking silly questions. I have been assured several times that this is not the case but it doesnt stop the feeling, so although I participate I still do hold back on some topics.Sadly I think there are not as many contributors on Central as there could be. For what reasons other than my own, I do not know but it does appear to be the same group of people that post on there, although each and every person brings something different to the group. It is a worthwhile group that I will continue to use.

I dont mind my details shared :) My opinion is my opinion, not everyone may like it but hey, thats life, you cant please all of the people, all of the time can you :)
St Neots, Sandy & Biggleswadegingerdust9601@aol.com
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06/04/2012 07:02:18Questions asked by others - they usually receive a variety of good answers to learn from.
Could do with more people contributing sometimes but generally OK.When the balance of conversation includes too many technical questions - the intricacies of Facebook, Twitter and Direct can be a bit tedious and dominate/put off other conversation. Central Mods to make sure that every question is answered. If no-one answers a new or rarely spoken mod's question or query that is very disheartening to them and might put them off altogether from further contributing.Nothing - I think I contribute probably more than I should now, on balance.Not much!Great Yarmouthgyfreegle@googlemail.com
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06/04/2012 08:16:45The Freegle name being recognised more than just locally as it helps drive more members to our group from the ilovefreegle websiteSame old same old. Always same people with same discissions. Half the messages are just tat about statistics, birthdays and new groupsAll the little cliches and "mates" groups. Moved from Freecycle to get away from having an all overiding "boss" to find that we now have an all overiding group of bossesShut it doen or ban all the superflous messages about birthdays, new groups etc etcNo big brother watching over everything that is doneThe big brother attitude of some people who always "knowbest"Freegle was a good ide but since we moved it doesnt seem such a good thing anymore
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06/04/2012 12:29:01It is interesting to read posts about how to deal with tricky items/situations and new technology.Fairly helpful - some good discussions.Irritating responses - eg when a new group joins, do we all need to see loads of welcome messages? Can't they be sent offlist?I would like it to be more topic based.I read the emails - but don't necessarily take part.When I did email asking for help on a technical matter, I got a couple of helpful replies but also one very sniffy response. People should be aware of risking putting others off.LewesLewesFreegle-owner@yahoogroups.com
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06/04/2012 17:24:12Comments, other peoples' experiences and information on new developments and how to make changes to a group.Valuable asset.Chit chat. Too much of it and it doesn't help with the group.Clear instructions, when advice is given, on step by step procedures on how best to implement changes.Darlingtonbookmarked007@lineone.net
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27/01/2013 16:21:32We're talking about the Mods' group, yes?

I tend to just skim the subject lines. There are way too many posts for me to read them all. It's useful to check, when I'm having a problem, whether others are having the same issue.
It's a chatty mod's group, but with a small number of core members taking part. If I remember, correctly, the FC mods' group seemed to have more participants and shorter threads.Can't answer this.You could try the subject line category thingy, but we'd soon forget.A wider spread of topics relating to our groups, more people taking part... and more time, which I don't have.Lack of time.Cardiff and RCTrealcycleuk@gmail.com
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27/01/2013 16:25:16People posting an entire discussion with a few words of reply.
They do not consider those of us that are on digest who have to read past it all or those that use gmail that clips the digest messages.
INtroduce a rule that forbids posting a reply with more than one reply in it and that all signatures MUST be limited to 3 lines only and signatures must be removed from replied to messages.
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27/01/2013 16:44:28As a new moderator, it can be helpful to understand the problems that others are having even though I haven't necessarily experienced them myself.Too many messages! Also too many attempts to want to change things. Freegle works pretty well in my experience. No change for change sake please!Far too many messages of thanks, congratulations, etc. Members should resist the temptation to respond to threads unless they have something new or interesting to say. Also many members are far to quick to point out a problem (with Yahoo, for instance) which often gets fixed with 24 hours without intervention.As above; avoid unnecessary innovation. Keep it simple. Some of the most active members seem to do little else than engage in correspondence via Central. No wonder some don't get enough sleep and their day jobs suffer!I don't want to participate more. I just want to keep my group ticking over as a simple and convenient mechanism for the exchange of unwanted goods on a local (and friendly) basis.Much of what is discussed is of little relevance to me and my group. I'm also wary of adding to threads that are already oversubscribed.Ours is one of the newer Freegle groups and started completely from scratch at the end of April 2012. A handful of the earliest members were also members of our nearest (Yahoo based) Freegle group that itself converted from Freecycle a year or two ago. Since then almost everyone has joined via Freegle Direct. I can’t say for certain whether that was always via Facebook but I can say that it was hardly ever via Yahoo! This is a medium size village in West Sussex. We’ve benefited from a little (free) local advertising but word of mouth is just as important. We’ve averaged a little over 10 new members a week with a matching growth in the number of postings. We’ve discouraged members posting that live much closer to our neighbouring groups with a view to keeping the group as friendly and local as possible. We’re keeping the “rules” fairly tight so as to ensure that we don’t irritate our loyal members; many of whom have not previously had any experience of Freegle or Freecycle. We are closely associated with our local 10:10/Greening campaign. This is a further source of advertising, human resources and, potentially, financial assistance (not yet needed.)

The help given by Jean, Esther and others in setting up the group was invaluable. Perhaps a little slower than I would have ideally liked but I’m the first to recognise that these are busy people and I was quite content to go with the flow. My advice to those who put in all the hard work at the centre is to keep things as simple as possible. Cut out any activity that takes up time with little benefit to the primary purpose of Freegle. I’m continually told what a great idea it is but it’s worth remembering that there are many different ways of disposing of unwanted goods and that Freegle is just part of a much bigger picture.

I'm pretty happy with the way our local group runs (almost by itself.) I get hardly any correspondence – either positive or negative. It’s not big but it continues to grow slowly without much effort on my part. Stuff moves about the territory fairly steadily – no one’s in any great rush. Most things get listed a couple of times before being taken. The facility to use a variety of platforms seems helpful – certainly FD & FB although I’m still unsure about Twitter! Some folk might prefer a mobile app but it just another option rather than essential.

I’d be unhappy to see Freegle going commercial, even in a small way. Frankly, if we can’t continue to do it on a purely voluntary basis, we lose one of the central tenants of the concept. I believe that to be critical to its operation. Let’s not try and do more but do what we as well as possible. That means leaving well alone. Other groups can’t compete with that, can they?

I’m very concerned from what I read about how much time and effort some of our reps are putting in. Yes, it’s great to bring on new groups and help folk get started. I really appreciate the help that I was given earlier this year and the opportunity to ask the occasional question even 8 months down the line.
SteyningSteyning-Freegle-owner@yahoogroups.com
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27/01/2013 17:15:06benefitting from knowledge and wisdom of other mods on other groupsIt's good but hard to keep upWhen things kick off, but I can't remember the last time that happenedI think properly descriptive subject lines on all posts would be a massive helpNot sure, less messages?! Shorter, better formatted messages

Probably not technically possible but something along the lines of a Facebook like where you could just send a quick 'I agree'
Volume of messages, long messages especially if rambling and poorly formatted


No thanksCentralFifeFreeglechez.boris@virgin.net
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27/01/2013 17:29:41No who are hey again?its all gobldegook to memake things clearer, user friendly, less red tape and in workd the layman understandsI dont know Id have to know. what was in it for me , the legal language , Its all over my headNot really Bradford
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27/01/2013 17:53:45I like the whole idea of central.
You can disscuss ideas and issues with virtually every other group owner and the tech team to get ideas help and advice or resolve problems.
Everyone is friendly and willing to help. Everyong working together for the overall good of Freegle as a whole.
I am very satisfied with Central as a whole.I do find a lot of the subjects either not relevan or of interest to me.
This is NOT a negative comment.
Because Freegle as a whole is very diverse there is always going to be things that are not relevant or interest to everyone.
Not sure I would improve it.
All I can think of is when people reply to othe posts the original post is included. This makes for a very long and very boring read.
I know we just scroll and skip these bits butstill think these could be kept to say the first relevant post inthat digest.
I'm not sure. I only get involved when there is something that interests me or that I have an opinion on, or can offer advice myself.
Otherwise I only use it if I have a problem or need help / advice myself.
NothingBarnsleydr_gadget@rocketmail.com
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27/01/2013 21:16:26The fact that if I need to raise a concern or want to comment on an issue, I feel free to do so. I must add that I have in the past found it a little intimidating; I'm not generally perceived to be shy, so realise that some mods must find it even more so.

It took me some time to "get my head round" the wiki, but having done so, find it an invaluable resource. I am humbled by the knowledge and skill base to which I can turn! When i have approached Councillors they have been aware that we are not an isolated local unit, and this has given my own groups more credence. Some Freegle volunteers work well "over and above" and I hope that is generally appreciated.
A hard-working hub, but by no means the meeting place for the majority of volunteers. Some threads seem interminable and it can be very time consuming trying to keep abreast of an issue. That doesn't mean they are not of use or value, but does make it difficult for anyone who is time-challenged. Hard to say, I'd be interested to see how we could involve more people. Probably time!
I obviously missed this survey, so am glad to see you reported: I don't usually miss
a special notice but can go for a while without reading properly.

But if people in general don't respond when a topic is set out for them in a FreeSpOut article, I'm not sure how involved they will become if we beg them to follow Central in individual or digest form.
I've already mentioned how I used to feel. Meeting people in the flesh has helped me, but I have had comments from other mods saying for example that it reminds them of Trades Union meetings from years ago and they have no wish to be involved. I tried to convince them...!Not for quotation, but I do wish I felt that the work the FreeSpOut team do was worthwhile (as I keep trying to tell myself it is) because this is surely one way of involving the silent majority?
(That sort of gives away my anonymity!)
Stone / Stafford Freegle GroupsFreegle.liz@gmail.com
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27/01/2013 22:38:42I find it to be a useful place for local mods to get advice about what works for other groups.
Its also a good place to learn about the history of Freegle (for those mods who weren't in at the start).
Generally a friendly place, and easy to post to.People reiterating the same arguments all the time against progress (for example against FD) (this happens even more on Structure). Yes it's important to voice dissent and raise concerns, but sometimes people end up sounding like parrot..I don't really have any ideas for improving it. Reminding people to snip posts is a good thing to do now and again though.If I had more time, which I don't.Lack of time to keep up with things.
Am also wearing of getting embroilled in silly arguments (though that happens more on Structure).
I am happy with Central the way it is. I receive the emails on Digest, and would find the proposal for adding headings might well discourage me from posting on Central.Freegle KingstonE.Shane@qsulis.demon.co.uk
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28/01/2013 12:27:53Media info and suggestions from Cat/others. Reports from reps, which are appreciated (though I don't usually comment!)Friendly and inclusive - usually!Congrats on Group Birthdays. Also "I have done that", "Me too!" when members are asked to do something. It adds hugely to the volumes of mail, and for no purpose whatsoever!Fewer messages. People can be unnecessarily combative at times!When the group stats e-mail goes out, and people respond, they don't usually cut the yard-long list of stats off. I'm afraid it drives me mad going through the digest!

As for trimming the posts, all of the reply options from e-mail (well, mine anyway, from the Digest, using Thunderbird/Googlemail) create a new mail WITHOUT INCLUDING the text of the message you are replying to, so people may not be aware they are copying it all out again, and cannot trim their posts anyway if they use this method. The only way (I think) to do it is to go to the message on the Webiste and reply from there.
Norfolkhelp@NorfolkFreegle.org
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