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Task Description:				Tools Needed:
Author:		Work Area:		Common Key Points:
Last Revised:		Safety Equip:
Important Steps	Key Points		Reasons Why		Supporting Drawings/ Images

Job Instruction

Page________ of ___________

WHAT?	A logical segment of the operation which advances the work	HOW?	Things in Important Steps which will: Make or break the job, Injure the worker, or Make the work easier	WHY?	List the reasons for the key points
[Type in these Areas] Use template below for handwritten JIs		[Type in these Areas] Use template below for handwritten JIs		[Type in these Areas] Use template below for handwritten JIs

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Task Description:				Tools Needed:
Author:		Work Area:		Common Key Points:
Last Revised:		Safety Equip:
Important Steps	Key Points		Reasons Why		Supporting Drawings/ Images

Job Instruction

Page________ of ___________

WHAT?	A logical segment of the operation which advances the work	HOW?	Things in Important Steps which will: Make or break the job, Injure the worker, or Make the work easier	WHY?	List the reasons for the key points

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EXAMPLE

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Process Map Standard Work Sheet

Page________ of ___________

Process Name:		Value Stream:		Last Revised:
Author:		Work Area:		Operator:
Frequency:		Timing:		Takt Time:

Task ID #	Work Elements	Element Time (sec)
		Per Process	Per Employee
		Per Process	Time	%	Wtd Ave.










Totals:
				sec	min
Cycle Time For:		2 Employees
		4 Employees
		6 Employees

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AZ@Work Process Map Standard Work Sheet

Page____1____ of _____1______

Process Name:	Greet & Direct	Value Stream:	AZ@Work Pinal County	Last Revised:	2017.04.20
Author:	Catalina Y. & Nicole T.	Work Area:	Front Desk - Greeting Area	Operator:	Front Desk
Frequency:	Multiple x Daily	Timing:	Upon Customer Entry	Takt Time:	44 min

Task ID #	Work Elements	Element Time: [X]sec ▢min				V.2
		Per Process (Batch)	Per Employee
		Per Process (Batch)	Time	%	Wtd Ave.
1	Formal Greeting		2	100	2
2	Contact Bus. Svcs.		5	1	0
3	Customer Kiosk Registration		60	98	59
4	Cust. Completes VPOS Form		120	8	10
5	Call for DVOP		25	2	1
6	Cust. received by Bus. Svcs.		20	1	0
7	Cust. given directional cards to R.R.		20	55	11
8	Cust. given card to take SMART Tool and notify Resource Room		20	30	6
9	Cust. routed to Appt. Person		20	12	2
10
Totals:					91
				sec	min
Cycle Time For:		2 Employees		46
		4 Employees		23
		6 Employees		15

EXAMPLE