1 of 29

The Total Economic Impact^TM of Google Workspace for Education Plus

Cost savings and benefits enabled by

Google Workspace For Education Plus

goo.gle/TEI-summary

July 2022

Proprietary + Confidential

2 of 29

Combining the best of Google Workspace for Education editions

More than 170 million students and educators around the world use Google Workspace for Education to power collaboration, instruction, and security.

Google Workspace for Education Plus (Education Plus) is the most comprehensive edition, incorporating advanced teaching, learning, and security capabilities.

Proprietary + Confidential

3 of 29

Finding the true value of Education Plus

Google commissioned Forrester Consulting to conduct a Total Economic ImpactTM (TEI) study and examine the potential return on investment (ROI) for education organizations.

Read Education Plus TEI Study

Proprietary + Confidential

4 of 29

The composite organization represents the collective experiences of those interviewed, combined into a single organization for analysis.

About the Forrester research

Forrester interviewed 18 decision-makers at 10 organizations with experience using Education Plus. The study aggregates the results and combines them into a single composite organization.

Those interviewed said that before using Education Plus, their organization worked with multiple legacy tools and solutions – many of which did not have the ease of management, range of functionality, or level of security and insights they required.

Proprietary + Confidential

5 of 29

Education Plus helped to strengthen security, simplify management and improve collaboration

Organizations using Education Plus were able to strengthen security, enable employees to become more efficient in administration, and consolidate legacy third-party applications and software.

Proprietary + Confidential

6 of 29

Impact stats

Proprietary + Confidential

7 of 29

Benefits of Education Plus to the composite organization

Time usually spent searching for and deleting phishing emails and resolving incidents saved 35 weeks of IT time*

Improved security allows the organization to move away from legacy solutions

Admin staff can now produce reports up to 80% faster

Education Plus delivers a strong ROI

Over three years:

95%

reduction in the number of phishing attempts experienced

98%

reduction in IT labor to resolve phishing incidents.

$73,000

worth of IT time is saved over 3 years

6 hours

was saved per project on average, or 300 hours per year.

$16,000

worth of admin time is saved over 3 years

$168,000

saved through retiring legacy security tools

$625,000

Total benefit value

$215,000

Costs

$410,000

Net present value (NPV)

191%

ROI

*Forrester found the composite organization saved the team a total of 1,397 labor hours per year, which at 40 hours/week would be the equivalent of 35 weeks for one FTE.

Proprietary + Confidential

8 of 29

The composite organization reduced both phishing attempts and the time spent resolving incidents

reduction in the number of phishing attempts experienced.

95%

reduction in IT labor to resolve phishing incidents.

98%

Proprietary + Confidential

9 of 29

The time usually spent searching for and deleting phishing emails and resolving incidents saved 35 weeks of IT time*

worth of time is saved from improved security, over 3 years

$73,000

*Forrester found the composite organization saved the team a total of 1,397 labor hours per year, which at 40 hours/week would be the equivalent of 35 weeks for one FTE.

Proprietary + Confidential

10 of 29

Admin staff can now produce administrative, educational, and security reports up to 80% faster

was saved per project on average, or 300 hours per year.

6 hours

worth of admin time is saved over 3 years

$16,000

Proprietary + Confidential

11 of 29

Education Plus delivers a strong return on investment for the composite organization

Over three years:

Total benefit value

$625,000

Net present value (NPV)

$410,000

Costs

$215,000

ROI

191%

Proprietary + Confidential

12 of 29

through retiring legacy security tools

$168,000

Built-in security allows the organization to move away from its existing legacy solutions

The organization saves

Proprietary + Confidential

13 of 29

Security was a major benefit cited by decision-makers using Education Plus

Proprietary + Confidential

14 of 29

Before Education Plus, the process to remediate a phishing attack could take up to 24 to 36 hours. Now, literally, we can have it done in half an hour.”

Assistant IT specialist,

K12, North America

Proprietary + Confidential

15 of 29

Before Education Plus, if someone fell prey to an email scam of some sort, our teams might spend literally weeks’ worth of hours remediating the collateral damage, reimaging machines, fixing messed up files, you name it. Hours and hours and hours and that has basically gone away. It’s certainly a tangible benefit of the overall Google security framework.”

Director of IT infrastructure,

Higher Education, North America

Proprietary + Confidential

16 of 29

Ease of IT management and efficiency was another benefit that connected with organizations

Proprietary + Confidential

17 of 29

Paying for [Education Plus] turns a good product into a really, really good product. I think given that it is the absolute core of every school’s administration and every school’s teaching and learning, it’s not a nice-to-have. It’s an absolute must-have for us schools now.”

IT business partner,

K12, Europe

Proprietary + Confidential

18 of 29

Using the Education Plus platform, we’re able to control data flow, data protection, and we’re able to investigate things with state-of-the-art tools.”

Head of IT,

K12 organization, Europe

Proprietary + Confidential

19 of 29

Education Plus has given us a really strong basis for applying standardized rules across our schools. In the past, we would have needed to coordinate with 50-something network managers. Now, we can just set one policy to block sharing personal information, and we can do that really simply and effectively.”

IT business partner,

Higher education, Europe

Proprietary + Confidential

20 of 29

Improved security and management also led to lower total costs for organizations

Proprietary + Confidential

21 of 29

We’ve managed to save significantly on various applications and programs by using Google for cloud-based [services].”

IT business partner ,

K12, Europe

Proprietary + Confidential

22 of 29

We use [Education Plus] to avoid paying $60,000 for data loss prevention and $150,000 for an identity provider service each year. The value we get out of our relationship with Google is significant.”

Director of IT infrastructure,

Higher education, North America

Proprietary + Confidential

23 of 29

Find localized insights in the spotlight studies

The Forrester research composite organization was combined with education institutions across countries and student age groups. Zoom in on your region or grade level in the spotlight studies.

Read the full research study

Proprietary + Confidential

24 of 29

Asia Pacific spotlight

How organizations in APAC prioritize educator needs and long-term viability and improvement when looking towards technology.

Read the APAC spotlight

Proprietary + Confidential

25 of 29

Europe spotlight

How organizations in Europe overcome struggles with securing their environments, overseeing cumbersome IT processes, and using inefficient communication.

Read the European spotlight

Proprietary + Confidential

26 of 29

Higher Education spotlight

How Higher Education organizations modernize admin and educational workstreams and standardize security.

Read the Higher Education spotlight

Proprietary + Confidential

27 of 29

K-12 spotlight

How edu organizations in K-12 are meeting the needs of administrators, educators, and students – all on limited budgets.

Read the K-12 spotlight

Proprietary + Confidential

28 of 29

North America spotlight

How edu organizations in North America keep up with diverse IT needs while securing their environments.

Read the North America spotlight

Proprietary + Confidential

29 of 29

South America spotlight

How edu organizations in South America balance administrator and educator needs with Education Plus.

Read the South America spotlight

Proprietary + Confidential