Ram Kumar

Strategic Leader: Zero-Trust Security, Gen-AI, & Global SaaS P&L

​

ISC2 # 3370996 | SaaS Portfolio | Credly | Linkedin | Github

Leading by example

Global P&L Ownership, Product-Led Growth (PLG)

Security-first Zero-Trust Architecture

Generative AI and Agentic experiences

High-Velocity Deliveries

Scalable, Cloud-Native Enterprise Architecture

Cross-Functional Strategic Consulting

Team Leadership

Leadership & Global SaaS P&L

Product Engineering Specialist

Marketplace Startup (SaaS), India

Engineering Team Leader

Perx Technologies (SaaS), Singapore

Senior Ruby on Rails Engineer

Anka (SaaS), Africa

​

CPTO - Chief Product & Technology Officer

Evueme.ai (SaaS), India

CPTO - Chief Product & Technology Officer

Sarvasv (SaaS), India

Software Engineering Tech Leader

Cisco Systems, Inc.

Apr 2022

Mar 2023

Jul 2022

Jan 2021

Jul 2020

Apr 2024

Clovia (D2C Brand), India

Pagr (SaaS), India

ToolBelt (SaaS), India

Honeywell, India

TESCO, India

McKinsey, NY, USA

Studiobox, London

Rai Software, Switzerland

Wipro, India

Portfolio

SaaS

Automobile SaaS Marketplace

Zero-to-One, Automotive, B2C Workshops, D2C OEMs, B2B VAS & distribution network. Hyperlocal marketplace.

High-Scale Data Architecture: Designed and implemented a hybrid OLTP (PostgreSQL) and OLAP (Timescale DB, ClickHouse) data strategy to support high-velocity transactions and complex analytical queries for business intelligence.

Real-Time Observability & Streaming: Established a scalable monitoring and logging framework (ELK Stack, Grafana, Sentry, APM) and leveraged Kafka for real-time data streaming, ensuring 99.9% application uptime and performance.

Agile DevOps & Deployment: Engineered and maintained fully automated CI/CD pipelines using Docker, Git, Ansible, and Fastlane/Xcode, drastically reducing deployment time and enabling high-velocity feature delivery.

Cloud-Native Development: Built and scaled cross-platform applications (Web/Mobile) utilizing Ruby on Rails, React, and React Native with modern UI/UX principles (Tailwind CSS, Material UI), delivered via robust REST & GraphQL APIs.

Eco-Tech SaaS Marketplace

Zero-to-One, Recycling, Sustainability, Environment, Carbon footprint, EPR

High-Scale Data Architecture: Designed and implemented a hybrid architecture combining OLTP (PostgreSQL) and OLAP (Timescale DB, ClickHouse/OLAP Columns DB) for high-velocity transaction processing and complex, multi-dimensional business intelligence analysis.

Real-Time Observability & Performance: Established a comprehensive, real-time monitoring and logging framework (ELK Stack, Grafana, Sentry, APM) with Cloudflare integration, guaranteeing high application uptime and proactive performance tuning.

Agile DevOps & High-Velocity Delivery: Engineered and maintained fully automated CI/CD pipelines using Docker, Git, and Ansible, alongside specialized tools (Fastlane, Xcode) for mobile deployment, enabling high-velocity feature releases on VPS infrastructure.

Cloud-Native Full-Stack Engineering: Developed and scaled robust cross-platform applications (Web/Mobile) utilizing modern frameworks (Ruby on Rails, React, React Native, Typescript) and state management (Redis), delivering seamless user experiences via highly scalable REST & GraphQL APIs.

Modern UX/UI & Static Generation: Implemented modern, accessible UI/UX principles using component libraries (Tailwind CSS, Material UI) and leveraged Gatsby for high-performance static site generation.

Analytics & User Insights: Integrated a robust data tracking layer (Firebase, Google Analytics) to capture key behavioral metrics and inform product-led growth (PLG) strategies.

Automobile SaaS

Zero-to-One, 10x Product Led Growth, Automobile, Workshops, ERP, CRM, MIS, Accounts, Logistics, Taxation

Product-Led Growth (PLG) & Business Impact: Spearheaded the Zero-to-One development of the Automobile SaaS platform, driving 10x Product-Led Growth by integrating core business functions. This included end-to-end solutions for ERP, CRM, MIS, Accounts, Logistics, and Taxation for automotive workshops.

Robust Application Architecture: Engineered the core application using Ruby on Rails and a reliable OLTP PostgreSQL database. The system relied on highly scalable REST APIs and Redis for state management, ensuring smooth operation for workshop management.

High-Velocity Delivery & Observability: Established automated CI/CD pipelines using Git, Docker, and Ansible for rapid feature deployment on VPS infrastructure. Achieved high reliability with real-time performance monitoring (Sentry, APM) and integrated essential communication channels (Sidekiq, Transactional Emails, SMS).

Modern UX/Analytics: Delivered a professional, user-friendly interface built with Bootstrap, HTML5, and CSS3. Integrated Google Analytics to track key behavioral metrics, directly feeding into the PLG strategy.

Marketing SaaS

Zero-to-One, 10x Product Led Growth, CMS, WYSIWYG Website, SEO, SEM, Marketing, Blog, Bulk Emails & SMS

Product-Led Growth (PLG) & Business Impact: Successfully executed the Zero-to-One development of the Marketing SaaS platform, achieving 10x Product-Led Growth by integrating critical marketing and content functions. This included a CMS, WYSIWYG Website builder, and integrated tools for Blog, Bulk Emails, and SMS marketing.

SEO/SEM Strategy & Analytics: Designed and implemented built-in features to optimize for SEO and SEM , with performance tracking powered by Google Analytics.

Robust Application Architecture: Engineered the core SaaS application using Ruby on Rails with a reliable OLTP PostgreSQL database. Leveraged REST API and Redis for efficient data handling and performance.

High-Velocity Delivery & Observability: Utilized Git, Docker, Ansible, and CI/CD practices to ensure rapid, reliable feature deployment on VPS infrastructure. Achieved operational excellence with real-time performance monitoring (Sentry, APM) , and managed large-scale asynchronous communication (Sidekiq, Marketing Emails, SMS).

Modern UX/UI: Delivered a professional and engaging user interface using foundational technologies like Bootstrap, HTML5, and CSS3.

Real Estate SaaS

Zero-to-One, Real Estate, Property, Facility Management, Mapping, Drones, IoT, Surveillance

Zero-to-One Product & Strategic Scope: Led the Zero-to-One development of a Real Estate SaaS platform, integrating advanced capabilities for Property, Facility Management, Mapping, Drones, IoT, and Surveillance.

Advanced Geospatial & Data Architecture: Engineered the system for high-scale, real-time data ingestion using Kafka, supported by a hybrid data strategy including OLTP PostgreSQL and specialized databases like Timescale DB and OLAP Columns DB. Utilized LiDaR, Maps, and Leaflet.js for precise geospatial analysis and visualization.

Full-Stack Development & Emerging Tech: Developed robust cross-platform applications (Ruby on Rails, React, React Native, Typescript) communicating via scalable REST & GraphQL APIs. Successfully integrated emerging technologies including Ethereum, Solidity, and Web3.js for potential decentralized functionalities.

Operational Excellence & High-Velocity Deployment: Achieved high resilience and performance using automated CI/CD workflows (Docker, Git, Ansible), supported by real-time monitoring (ELK Stack, Grafana, Sentry, APM, Cloudflare). Optimized the user experience with modern UI/UX (Tailwind CSS, Material UI) and tracked performance via Google Analytics and Firebase.

HR SaaS

10x Product Led Growth, HR, Applicant Tracking System, Hiring, Recruiting

Product-Led Growth (PLG) & Business Impact: Achieved 10x Product-Led Growth by successfully developing and scaling the core functionalities of the HR SaaS platform.

AI-Powered Core Functionality: Architected an advanced Applicant Tracking System (ATS) that streamlined the Hiring and Recruiting pipeline, utilizing cutting-edge technologies like NLP, ML, TensorFlow, and OpenCV for intelligent candidate selection and analysis.

Rich Media and Real-Time Experience: Implemented real-time communication and assessment features using WebRTC for video and audio synthesis.

Robust Full-Stack Foundation: The system was built on a reliable stack including Ruby on Rails, React, Python, OLTP PostgreSQL, and Firebase.

Ed-Game SaaS

Zero-to-One, Gaming, Education, Knowledge, Training

Product & Business Scope: Led the Zero-to-One development of a specialized Ed-Game SaaS platform, integrating Gaming elements to deliver engaging Education, Knowledge, and Training content.

Interactive Gaming Technology: Engineered immersive and interactive learning experiences using cutting-edge gaming frameworks, specifically leveraging Phaser.io and Chessboard.js for game logic and visualization.

Full-Stack Architecture & Development: Built a robust and scalable application utilizing a core stack of Ruby on Rails, React, Python, Javascript, and a reliable OLTP PostgreSQL database, with performance optimized by Redis caching. Seamless data exchange was achieved through scalable REST APIs.

High-Velocity DevOps & Cloud: Established automated deployment and continuous delivery (CI/CD) pipelines using Git, Ansible, and Docker on the AWS cloud platform. Maintained high operational reliability with real-time monitoring (Sentry, APM) and delivered critical asynchronous communications (Sidekiq, Transactional Emails, SMS).

UX/UI & Analytics: Delivered a professional user experience using modern front-end technologies (Tailwind CSS, HTML5, CSS3) and tracked key user engagement and growth metrics via Google Analytics and Firebase.

Brand & Identity design

Soul of the Brand, Strategic, Memorable, Cohesive

Building a brand into a recognized, trusted, and consistently valuable asset that attracts the right customers and commands a higher perceived value.

Differentiation & Uniqueness: Clearly separates them from the competition. Not like a generic or "me-too" business in their industry. A thorough competitive audit and the creation of a unique Brand Positioning Statement that articulates their unique value proposition.

Alignment with Business Goals: A Brand Strategy (including Vision, Mission, and Core Values) that acts as the blueprint for the visual identity.

Enhanced Credibility and Trust: Professional, well-thought-out design to build the brand as more reliable, established, and trustworthy to potential clients and partners.

Emotional Connection (Brand Soul): Clearly defined Brand Archetype, Tone of Voice guidelines, and Brand Personality traits. Business personality and voice that resonates with their target audience, moving beyond a simple transaction to foster customer loyalty.

Cohesion and Consistency (The System) across channels, Memorability and Recall, comprehensive Brand Style Guide/Guidelines, Increased Marketing Effectiveness, Adaptability and Future-Proofing,

Product design and UX

Agentic, Intuitive, User-Friendly experiences

User-Friendly experiences: Successfully designed and delivered highly user-friendly experiences, consistently meeting usability and accessibility standards.

Technology: Proven ability to leverage cutting-edge design and development tools, ensuring efficient and scalable project execution.

Specific Tools: Mastered industry-leading tools like Adobe XD and Figma for rapid prototyping and high-fidelity design.

Accessibility/Standards: Guaranteed accessibility conformance by implementing SVG, Adobe Contrast Checker, and Color Blind Safe guidelines.

Design Systems: Accelerated design process using Adobe Theme Generator and Hero Icons for consistent, on-brand aesthetics.

UI Frameworks: Ensured seamless development handoff by building designs compatible with major UI frameworks, including Tailwind CSS, Twitter Bootstrap, Material UI, and Ant Design.

Global P&L

Security, GenAI, Compliance

Generative Agentic AI, Product-Led Growth (PLG) & Automation

• Generative AI Ecosystem: Large Language Models (LLMs/SLMs), Retrieval-Augmented Generation (RAG), Natural Language Processing (NLP), Agentic AI (LangChain, CrewAI), Prompt Engineering, vLLM, Google Gemini, OpenAI Codex, Microsoft Copilot, ChatGPT, Claude, Grok, Ollama (OSI models: Gemma, Qwen, DeepSeek, Llama, gpt-oss), Domain specific LLMs from hugging face.
• AI Applications: Developed and deployed GenAI, EdgeAI, IoT, AR, and Computer Vision systems; integrated solutions for EMR/EHR, payment gateways, and real-time streaming data.
• Automation/DevEx: GitHub Copilot, MLOps, CI/CD pipelines, Docker, Podman, Ansible, automating app store deployments.
• IoT & Edge: Internet of Things (IoT), Augmented Reality (AR), Raspberry Pi.

Zero-Trust Enterprise Security, Compliance & Resilience

• Security Architecture: Full-lifecycle Zero-Trust Architecture (ZTA), SOC Management, Application-layer security, TLS/DoH/DoT network protocols, WireGuard VPNs.
• Vulnerability & Risk: Vulnerability Assessment and Penetration Testing (VAPT), Threat Protection & Mitigation, managing security incidents.
• Global Compliance: Deep experience in ensuring strict adherence to HIPAA, GDPR, ISO standards, securing sensitive client data.

Strategic Growth

Scalability, Observability, Analytics

Cloud-Native Architecture & Scalability

• Cloud Platforms & IaC: AWS, GCP, Azure, Kubernetes, FaaS (Serverless Function-as-a-Service), Docker.
• Data Architecture: OLTP/OLAP, PostgreSQL, MySQL, ClickHouse, Cassandra, MongoDB, Neo4J, InfluxDB, Weaviate (Vector DB).
• Messaging & Caching: Kafka, Redis, AWS SES, SNS, SQS, PubSub, RabbitMQ.
• API Strategy & Integrations: Architecting scalable integrations using GraphQL, REST, SOAP; API Gateways (Apigee), Swagger/OpenAPI, Google Maps, Bing Maps, and OpenStreetMap (OSM).

Observability, Analytics & Data Strategy

• Monitoring Stack: Prometheus, Grafana, Sentry, Cloudflare, Datadog (SIEM).
• Data Warehousing: TimescaleDB, InfluxDB, ELK stack (Elasticsearch, Logstash, Kibana).
• Business Intelligence: Apache Superset, Google Analytics, Firebase, Tableau/PowerBI.

Cutting-Edge

Full-Stack, Mobile, Specialized & Emerging-tech

Full-Stack & Mobile Engineering

• Core Languages: Python, Typescript, Javascript, Ruby, Go, Rust, Scala, Dart.
• Frameworks: Ruby on Rails, Next.js, Node.js, Fast API, Flask, Django, React, Vue, Angular, Astro.
• Mobile/UX: React Native, Flutter, PWA, Figma, Adobe XD, Prototyping, Tailwind CSS, Material UI, Lean Product principles.

Strategic Project & Process Management

• Methodologies: Driving PLG (Product-Led Growth), Lean, Agile (Scrum, Kanban, XP), Waterfall, Six Sigma, PRINCE2.
• Portfolio Management: PMI PMBOK, CPM, CCPM, MoSCoW and NPV prioritization.
• Tools: Jira, Trello, Slack, Basecamp, Asana, ClickUp.

Specialized & Emerging Technologies

• Web3 & Blockchain: Web3.js, Ethers.js, Solidity, Ethereum, Blockchain, DeFi.
• 3D/Visualization: Three.js, D3.js, Phaser.io, GoDot, Chess.js/Chessboard.js.

Let’s connect!

…to explore strategic growth

SaaS.expert.Ram @gmail.com

+91 95606 33544

​

​

BCA - Cloud & CyberSecurity

Design thinking, Technology & Innovation, Human Factors and Ergonomics, Business Professional Programmer Level-A, CWDM, CIC, MiniComputers, App development

​

English CEFR C1 Advanced

Hindi Native

ISC2 # 3370996 | SaaS Portfolio | Credly | Linkedin | Github | Resume

Scan or Click me