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Jana Lynott, AICP

Independent Transportation Consultant ROAM 2025

Connecting Community Transportation through Digital Technology Solutions

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  • A single, integrated network of traditional and non-traditional services that together serve EVERYONE
  • Universal Design
  • One stop shopping
  • Easy Discovery
  • Easy Booking
  • Easy Mode Transfers
  • Easy Payment

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Data Standards Define:

  • The fields of data
  • How the information in each field is to be formatted
  • The order of operations

Data Standards Define

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Interoperability Using Proprietary APIs: The Expensive Approach

With proprietary APIs, each provider needs to

program its software to be compatible with four different message formats and maintain its own API.

Whenever a software update is made, every provider needs to update its software to accommodate it.

Each plug in the network costs thousands of dollars to develop and maintain, making interoperability with proprietary APIs an expensive proposition.

KEY

Provider Software

Provider Software

Source: AARP Public Policy Institute

A

B

C

D

E

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Interoperability Using the TDS: The Cost-effective Approach

With the TDS, an open, universal API, providers need only program their software to exchange data using one set of message formats.

If software updates are made compatible with the TDS, interoperability with all providers is maintained. Those other providers need not take any action.

KEY

Provider Software

Open API

Source: AARP Public Policy Institute

A

B

C

D

E

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Open and Universal Data Standards

Eligibilities

Capabilities

OnDemand

GTFS

Discovery Data

Flex

transactional data specifications

C

D

Transactional Data

A

E B

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King County Mobility Coalition, Seattle, Washington

  • Impact: Find a Ride trip planner consumes the GTFS- Flex feeds from 25+ DRT providers
  • Goals:
    • Community representation & participation
    • Transparency & open communication among system providers, funders, and riders
    • Enhanced mobility for entire community
    • Coordination, efficiency, and availability of

transportation services to meet the specific needs of people who are transportation disadvantaged

  • Use Cases: Community engagement model for data solutions. TDS use case is not yet defined.
  • Service Area: King, Snohomish, and Pierce Counties

(urban, suburban)

  • Target Population: HST providers and clients
  • Project Partners:
  • Hopelink/King County Mobility Coalition (lead implementing agency)
  • Multi-layered Find a Ride Advisory Committee,

including Washington DOT, human service transportation providers, community members, and other state and local government agencies

  • Full Path (Technical Consultant)

Source: Hopelink/King County Mobility Coalition

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The Two Extensions, Contrasted

Eligibilities extension

Describes constraints to access for a given service.

Focused on a narrowing of service from the general public standard

Needs to handle service-based or jurisdictional rules and memberships

Capabilities extension

Describes specifically what a service

can do to respond to rider needs.

Focused on an expansion of service

beyond those provided to ambulatory riders

Needs to describe spatial, mechanical, or human resources

Courtesy: Full Path Transit Technology

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Transactional Data Spec for DRT

A common data format that allows trip data to be shared electronically

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The TDS Opens a New World of Possibility

Where there is a capacity constraint of one provider, another provider can step in and offer a seat.

Fewer empty seats and lower cost per passenger

Financial savings arising from greater efficiency and productivity

Less staff time dedicated to manually coordinating and scheduling trips among different providers

Accurate billing-related data for trips

Better service for the customer, such as same day rides and more reliable and punctual transportation

Photo credit: Via Mobility Services

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Community Transportation: Lessons Learned from Transactional Data Specification Demonstration Projects

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North Front Range Metropolitan Planning Organization (RideNoCo)

  • Goal: Improve service by streamlining customer intake and trip requests through RideNoCo, the regional one-call/one-click mobility management center
  • Use Cases: Developed TDS-Compliant APIs to:
    • Streamline customer intake and eligibility determination
    • Refer trips
    • Coordinate multileg trips across jurisdictional boundaries and providers
  • Service Area: Larimer and Weld counties in

Northern Colorado (rural, suburban and small urban)

  • Target Population: Volunteer driver organization

customers, particularly older adults

  • Project Partners:
    • NFRMPO
  • TransitPlus (project facilitator)
  • Volunteer transportation providers
  • Full Path Transit Technology
  • Spedsta
  • RideScheduler

Source: RideNoCo demonstration project. Berthoud Rural Alternative for Transportation (RAFT)

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…the transactional data specification has the potential to not only transform the way transit agencies operate but also the way in which agencies work together as partners to deliver on a shared mission”

-Cory Schmitt, Mobility Director at North Front Range Metropolitan Planning Organization

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Minnesota Department of Transportation Regional Trip Planning and Scheduling Platform, Southern and Western Minnesota

  • Goal: Enable rural public transportation and ADA paratransit customers to electronically plan, book, and pay for a trip using a smartphone app or website
  • Use Case: Create an open-source TDS module to facilitate

communication between trip planning applications and the scheduling software of transit agencies.

  • Service Area: Clay, Otter Tail, Wilkin, Olmsted, Dodge,

Fillmore, Houston, and Winona counties (urban, suburban, rural)

  • Target Population: General population of rural public

transportation riders and ADA paratransit customers

  • Project Partners:
    • MnDOT
  • Rolling Hills, Otter Express, and Rochester Public Transit Agencies
  • Cambridge Systematics
  • Trillium
  • Transit

Source: MnDOT. Note: images are informational. Actual TDS module still under design.

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NEORide EZConnect, Northeast and Southwest Ohio

  • Goal: Increase access to on-demand service for paratransit and microtransit customers by enabling interoperability among partner agency scheduling systems
  • Use Case: Enable DRT systems to electronically share customer profile and eligibility information, refer trip requests,

and confirm booked and completed trips by building a TDS-compliant translator (Middleware), resulting in easier client management and booking. The translator will make it possible for data to be sent to and retrieved from the Via and Trapeze platforms with no required coding changes to those platforms, and will ensure that all relevant data is communicated.

  • Service Area: Hamilton County and Cincinnati (urban, suburban, rural)
  • Target Population: General public and those who qualify for ADA paratransit service
  • Project Partners:
    • NEORide (Lead Implementing Agency)
    • Southwest Ohio Regional Transit Authority (SORTA) (Trapeze PASS software for ADA paratransit and Via for microtransit)
    • Arcadis IBI (system architecture for the EZConnect platform)
    • DemandTrans Solutions (development of the TDS-compliant translator (middleware)

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Metropolitan Transportation Commission, Bay Area, California

  • Goal: ADA paratransit customers will experience streamlined multi-jurisdictional and multi-provider trip booking, facilitating rider transfers when a single provider cannot offer point-to-point service, thus improving customer experience.
  • Use Case: Enhanced TDS message sets will enable

communication between two unique paratransit scheduling software.

  • Service Area: Alameda, Contra Costa, and Santa

Clara counties (urban and suburban)

  • Target Population: ADA paratransit customers
  • Project Partners:
  • Metropolitan Transportation Commission (lead implementing agency)
  • East Bay Paratransit (Adept software)
  • Valley Transportation Authority (VTA) (Trapeze Pass software)
  • Bay Area Partnership Accessibility Committee

(BAPAC) (a regional coordination forum for all paratransit service providers)

Source: Metropolitan Transportation Commission

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Other TDS Opportunities

Health Care Coordination

  • The TDS could support coordination among transportation and healthcare. When a patient schedules a doctor’s appt they could automatically schedule transportation
  • Potential to reduce missed medical appointments, hospital readmissions , and inappropriate use of emergency services.

NEMT

  • Currently, only a few states coordinate Medicaid NEMT trips with public transportation. The TDS could facilitate interorganizational coordination.
  • Concerns over complexity of regulatory framework.

Source: Capacity Builders, Farmington, NM Photo Resource Gallery | NADTC

Mobility Management

  • The TDS can mitigate barriers and increase capacity so that mobility managers can access larger networks of transportation providers.

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Takeaways from the Demonstration Projects

  • Demonstrated value of TDS:
    • Demonstrated electronic data sharing of messages related to the entire DRT trip life cycle:
      • Streamlined rider intake and eligibility review
      • Data exchange to book and schedule a trip, confirm trip completion, data collected for accurate billing and reporting
    • Electronic data exchange happening but providers retain manual trip acceptance
    • Streamlined coordination of multi-leg/multi-provider trips, especially across jurisdictional boundaries
    • Demonstrated ability for customer to view and book DRT trips through Transit App via seamless back-end TDS-compliant module
  • Assortment of TDS use cases for a variety of travel modes
    • Rural transit, ADA paratransit, microtransit, volunteer driver programs

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Takeaways from the Demonstration Projects

  • Two distinct approaches:
    • Universal transactional data format
    • Data translation middleware
  • Technology vendor involvement crucial
    • Early and ongoing
    • Large legacy software company participation limited
  • Education, institution-building and stakeholder involvement is critical
  • On-the-ground demonstrations could help to refine the TDS development and its applications (governance needed)

Source: Tri-County Action Program Waite Park, MN, Photo Resource Gallery | NADTC

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Economy of Scale: 30% savings for each doubling of trips

“It’s not about technology, but cooperation and organization!”

-Jens Peter Langberg: Director of Flextrafik at Movia, 2019

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“There is a graveyard of technology-first projects”

- Kevin Chambers, Full Path Transit Technology

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A Roadmap for Implementation

Riders are at the center of this process, and should be involved early and throughout.

These steps are not exhaustive, but rather intend to offer a framework for communities to explore the TDS and other developing open-data solutions in their own communities.

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Community Transportation: Lessons Learned from Transactional Data Specification Demonstration Projects

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Jana Lynott, AICP

Independent Transportation Consultant janalynott@gmail.com

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Ongoing Standards Efforts in the Community Transportation Space

Demand-Responsive Transportation Data Specifications Working Group

Convened by the Shared Use Mobility Center Contact: Janalynott@gmail.com

Multimodal and Accessible Travel (MAT) Standards Coordination Committee (SCC) Reservations, Scheduling and Dispatching (RSD) Subcommittee

USDOT Effort

For more information: GitHub - ite-org/MAT-VRU: Multimodal Accessible Transportation (MAT) and Vulnerable Road User (VRU) Standards Support Project