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Transportation

Lean Forum

October 29, 2020

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TECHNOLOGY

Jacob DeSalvo

challenges

chat via Zoom

send emails to: jacob.desalvo@state.co.us

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Contact:

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AGENDA

October 29, 2020

INTRODUCTIONS AND ROLL CALL

NEBRASKA DOT

NORTH DAKOTA DOT

NEW BRUNSWICK

LEAN INTERCHANGE FORUM UPDATES

OPEN FORUM

CLOSE OUT

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TLF MEMBERS

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INTRODUCTIONS

  • Linsey Sousek, Process Improvement Manager

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  • David L. Jones, Process Improvement Coordinator

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Operational Excellence �Continuous Improvement

October 29, 2020

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Nebraska Process Improvement Structure

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Nebraska Process Improvement

1. Belt Training

    • White Belt – State Team Members (mandatory)
    • Yellow Belt – Middle Level Managers
    • Certified Lean Leader – High Performers
    • Green Belt – Process Improvement Coordinators
    • Executive Green Belt - Leadership
    • Black Belt – High Performing Green Belts

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Nebraska Process Improvement

2. Kaizen Events

    • Typically a Three Day Activity
      • Current State Map
      • Value ID & Future State
      • Project Plan
    • High Energy

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Nebraska Process Improvement

3. DMAIC Projects

    • Define
    • Measure
    • Analyze
    • Improve
    • Control

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Nebraska Process Improvement

4. Huddles

  • A primary example of daily

visual management

  • Ensure everyone is on the

same page

  • Gives team time & opportunity to remove obstacles
  • Gain a clear understanding of their business through metric review

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5S Program in NDOT Districts

Davey Jones, NDOT Process Improvement Coordinator

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Nebraska Process Improvement – 5S

  • Previous 5S work at NDOT
  • Did not have 100% support in change model
  • Was not a grass roots approach
  • New approach is “small wins”
  • Previous work utilized as a framework for 2020 Thrust

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  • 8 geographic districts
  • 116 shops/maintenance yards
  • 10,000 center lane miles
  • 3,600 bridges

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Small Wins Mentality – one step at a time

BEFORE

AFTER

District 3 - Hartington

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Showing the positive benefits of 5S

BEFORE

District 7 - Arapahoe

AFTER

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Building upon successes

District 2 - Fremont

BEFORE

AFTER

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5S Train the Trainer Course

BEFORE

AFTER

District 2 - Elkhorn

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BEFORE

AFTER

District 2- Omaha

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BEFORE

AFTER

District 2 - Omaha

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The 5S Event

  • Additional 30 min process training
  • Pre-event audit
  • Typically 3-4 days
  • Documentation on last day
  • In-Person Post-event report out
  • Share results with District Leadership

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Standardized 5S SHINE Checklist

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Standardized Pre and Post event audits

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Standardized Sustainment Plan

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Monthly audit form

  • Sent to Team Lead or Supervisor
  • Grade 5S completion area each month
  • Determines further improvement or backsliding
  • Additional completed areas are added

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Future sustainment

  • Process Improvement follow up with Leaders
  • Ensure sustainment plan is being followed
  • Ensure 5S is staying front and center

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Acting as mentor/consultant for Divisions

  • Process Improvement and 5S becomes the culture
  • PIC’s will act as mentors and consultants
  • Maintain program and process visibility/viability

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Utilization of Certified Lean Leaders

  • Leadership can utilize Certified Lean Leaders
  • NDOT PIC’s will consult closely with District CLL’s
  • Help with projects/remove roadblocks

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Contact Information:

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Nebraska Department of Transportation

Linsey Sousek, Process Improvement Manager

Email: linsey.sousek@nebraska.gov

Phone: 402-432-1244

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Nebraska Department of Transportation

David L. Jones, Process Improvement Coordinator

Email: david.l.jones@nebraska.gov

Phone: 402-417-9307

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INTRODUCTIONS

  • Nikki Sackman, NDDOT HR Division Director

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  • Molly Herrington, NDDOT Director of Leadership and Learning

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TRANSPORTATION LEAN FORUM

Nikki Sackman & Molly Herrington

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DOT HUMAN RESOURCES DIVISION

Nikki Sackman

HR Division Director

      • 16 years state government exp.
      • NDDOT since Sept. 2017
      • Gallup Strengths – �Relator, Maximizer, Learner, Individualization, Achiever
      • DISC profile – governor

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Serves employees statewide

982 FTEs �~40 temps

100+ job classifications

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Reinventing Government 2018-2019

NDDOT HRD Participation

HR Cabinet Leader Meetings

Leadership RFP and Leadership Steering Committee

Universal Policy & Review

Universal Performance Evaluations and Process Review

Classification Simplification

Talent Acquisition

Employee Engagement Surveys (2017, 2018)

Cultural Aspirations and Purpose Statement

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NDDOT & STATE HRMS PARTNERSHIP

Molly Herrington

Director of Leadership & Learning

      • 13+ years of leadership development experience
      • Team ND since 2019
      • Gallup Strengths – �Responsibility, Maximizer, Strategic, Learner, Individualization

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Provides human resource guidance and assistance

Promotes consistent HR practices

Develops and supports learning and performance management

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LEADERSHIP

14% of current workforce eligible to retire by end of year and increases 2% each year after

Opportunities for career growth and advancement�(Employee engagement surveys, 2017 and 2018)

Request for increased information sharing�(Employee engagement surveys, 2017 and 2018)

Tight labor market makes it advantageous to grow leaders internally

Why?

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A COMMON PATH

Common Language

Cultural Aspirations

Common Goals

Leadership Steering Committee

HR Unification

Statewide Leadership Everywhere +

NDDOT Leadership Development Journey

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LEADERSHIP EVERYWHERE�

A STATE-WIDE LEADERSHIP FRAMEWORK INCLUDING BEHAVIORS, COMPETENCIES, RESOURCES AND TRAINING THAT SUPPORT TEAM MEMBERS, PEOPLE MANAGERS AND LEADERSHIP TEAMS IN THEIR DEVELOPMENT ALIGNED TO OUR CULTURE ASPIRATIONS AND THEIR DEVELOPMENT NEEDS.

All Staff

    • Leadership Everywhere for Everyone
    • Book Discussion groups
    • LinkedIn Learning
    • Mindfulness Application
    • Emotional Intelligence and Strengths Based leadership
    • Change Management
    • Weekly Development Sessions

Executive

    • XCL
    • JEL
    • Cabinet Sync
    • Change Management Sponsorship

Manager

    • XCL
    • Managers Leadership Series
    • Change Management for Managers
    • Bi-weekly Development content in manager email

LEAD

    • Communication
    • Public Speaking
    • Inter-Agency Project Teams
    • Personal and Professional Development

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REINVENTING GOVERNMENT 2020�NDDOT HRD PARTICIPATION

NDDOT Leadership Development Journey

18% participation

40 active users of LinkedIn Learning

HR Cabinet Leadership Meetings

Leadership Everywhere

30% engaged in courses equating to over 2600 individual courses

~4% of workforce have completed certification

NDDOT ranks #2 out of all state agencies participating

Telecommuting and New Workplace Initiatives ~24% of workforce

LEAD

Two active participants out of 30 statewide

New Workplace; Enhanced Telecommuting

Hoteling; Shared Services Opportunities

COVID Response & COG Groups

Performance Management Redesign Team

Automation & Process Improvement (Prosci Change Management)

Employee Engagement Survey (Gallup)

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INTRODUCTIONS

  • Scott Bowie, Process Improvement Facilitator

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  • Caryn Gunter, Process Improvement Facilitator

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TLF MEMBERS

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Our LinkedIn Group

www.linkedin.com/groups/12332721/

Join today!

  • Share ideas!

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  • Stay updated on other members’ projects!

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  • Build connections!

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Our New YouTube Channel

https://www.youtube.com/channel/UCDYwf18xEnyVqsmtqY19r3Q

  • See past recordings!

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    • Steering Group Introduction

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    • Share Your Successes!

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  • Additional Questions?

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  • Other Discussion Topics?

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OPEN

forum

What‘s on your mind?

NDOT (Nebraska):

Linsey Sousek - linsey.sousek@nebraska.gov

Davey Jones - david.l.jones@nebraska.gov

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NDDOT (North Dakota):

Nikki Sackman - nsackman@nd.gov

Molly Herrington - mherrington@nd.gov

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New Brunswick Ministry of Transportation:

Scott Bowie - Scott.Bowie@gnb.ca

Caryn Gunter - Caryn.Gunter@gnb.ca

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Presenter Contacts:

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NEXT

forum

Want to be a future presenter?

  • Contact Gary Vansuch

gary.vansuch@state.co.us

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January, 2021

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THANK

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you