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Using the 5 Fundamental Principles of Inclusive Research as a Quality Assurance framework

Bri Norton and Irith Williams

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Acknowledgement of Country

We acknowledge the Gadigal people of the Eora Nation as the Traditional Custodians of the Country we are meeting on today.

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We pay respect to the Elders of the Eora Nation both past and present.

�We extend this respect to all Aboriginal and/or Torres Strait Islander peoples in attendance today.

�Reconciliation Australia  and Whose Country

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Let’s share a story…

Have you unwillingly set up a research environment that caused harm?

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Inclusive Research Quality Assurance (QA)

A QA framework for research planning, monitoring and evaluation.

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Benefits you, your team, your business and, most importantly, your research participants

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5 Fundamental Principles of Inclusive Research

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  1. Share each principle
  2. Short activity / reflection
  3. Practical checklist

Our approach

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1. Immersion

Immersion is about a personal commitment to continual direct engagement with PWD.

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Immersion activity

Fun fact…#MakeYourHashtagsCamelCase 🐫

Search for:

#Accessibility

#A11y

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Immersion checks – who/how

Planning

Who

  • Will we listen to and connect with?

How

  • Will participants consume information?
  • Will they be accommodated?

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Immersion checks – what

Planning

What

  • Training?
  • Remuneration?
  • Preparation?
  • Investment?

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Immersion checks – retro

Retro

  • What were my assumptions?
  • What were my expectations?
  • What was my behaviour?

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2. Safety

General

Physical

Cognitive

Psychosocial

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Immersion is the key to understanding Safety

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Safety activity

What is your safety story or, fear of causing harm?

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Safety checks – how

Planning

How will I support Safety in research operations?

  • Recruitment
  • Session timing and duration
  • Participant control
  • Physical and digital touchpoints - wayfinding
  • Offer existing options
  • Exercise duty of care

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Safety checks – what

Planning

What will I do to…

  • Be flexible?
  • Understand sensitivities?
  • Notice and respond to discomfort?

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Safety checks – retro

Retro

Did I…

  • Cause discomfort?
  • Manipulate?
  • Disempower?
  • Feel surprised?

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3. Diversity

Immersion is the key to understanding Diversity

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Diversity activity

Who might use a screen reader to access the internet?

  • People who are legally blind
  • People with dyslexia
  • People on the autism spectrum
  • People with ADHD or ADD
  • People who are partially blind
  • All of the above

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Diversity activity – resources

Who might use a screen reader to access the internet?

  • People who are legally blind
  • People with dyslexia
  • People on the autism spectrum
  • People with ADHD or ADD
  • People who are partially blind
  • All of the above

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Resources: OZeWAI.org/resources/inclusive-research

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Diversity checks – how

Planning

How will I plan for…

  • Differences across similar people?
  • Similarities across diverse people?

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Diversity checks – retro

Retro

  • What assumptions did I make?
  • How did I behave?
  • How did I make the person feel?

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4. Equity

Immersion is the key to understanding Equity

[image source: https://www.equitytool.org/equity/]

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Research has always been a fundamentally inequitable practice…

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Equity activity

These answers can be changed later

Just tell us what you would prefer at this point in time

  1. When would be the best time of day for you to be interviewed?
  2. Which interview duration would you prefer?
    1. 30 minutes
    2. 45 minutes
    3. 60 minutes

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Equity checks – how

Planning

How will I plan for…

  • Conduct research co-operatively?
  • Meaningfully remunerate people’s time and knowledge?
  • Give people control?
  • Be transparent?

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Equity checks – what

Planning

What will I do to…

  • Advocate internally for equity?
  • Respect people as ‘subject matter experts’?

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Equity checks – retro

Retro

Did I…

  • Prioritise myself and my way of working?
  • Exploit people?
  • Prioritise people and what was meaningful to them?
  • ‘Other’ particular people?

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5. Piloting

Piloting is the essential key to Safety

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Piloting activity

Do the digital tools you use have an accessibility statement?

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Piloting checks – how

Planning

How will I…

  • Test everything?

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Piloting checks - retro

Retro

How did I…

  • Test everything?

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Back to our story…

By applying these principles, how would the story be different?

    • Immersion
    • Safety
    • Diversity
    • Equity
    • Piloting

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  • Prioritise comfort
  • Confirm flexibility / control

Immersion

Diversity

Piloting

Equity

Safety

✓

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  • Check all equipment personally
  • Acknowledge and apologise for discomfort

Immersion

Piloting

Equity

Safety

✓

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All participants have the right to feel respected, listened to and kept safe

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Thank you to our collaborators:

Adam Cooper

Andrew Downie

Scott Grimley

Scott Nixon

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And all our Inclusive Research workshop attendees

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Resources and links

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Email inclusive.research@ozewai.org to discuss options for a customised workshop

or register now for one of the next public workshops:

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