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Empowering Users with Microsoft Power Platform: From App to Adoption

Nevan McCartin – Cloud Services Administrator

6th November 2025

University

ofGalway.ie

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What I Do

Cloud Service Administrator

    • Maintaining and developing the University’s 365 cloud based platform

PowerPlatform Developer

    • Creating custom applications and workflows to streamline processes university wide

University

ofGalway.ie

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What That Means

Cloud Service Administrator

    • In the spotlight when things go wrong

PowerPlatform Developer

    • In the spotlight when things go right

University

ofGalway.ie

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University

ofGalway.ie

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What Happens

University

ofGalway.ie

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Manage Demand Through Empowerment – Step 1

PowerAutomate Bitesize Training

  • Delivered 3 / 4 times per year. 1 hour. Online.
  • Introduce the concept of PowerAutomate
  • Demonstrate benefits of learning with ‘real world’ university examples
  • Create a simple flow

176 staff trained

University

ofGalway.ie

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Manage Demand Through Empowerment – Step 2

PowerPlatform Workshop

  • Delivered 3 / 4 times per year. 1 day. In Person. Max 15 Participants.
  • Introduce the concept of PowerAutomate, PowerApps & SharePoint
  • Build with me
  • Q&A

104 staff trained

University

ofGalway.ie

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Manage Demand Through Empowerment – Step 3

Build A Community

  • Once trained, staff join an online community, opt out
  • Facilitates Q&A
  • Facilitates knowledge share with an engaged audience
  • Facilitates sanity checks
  • I get to learn from the community

University

ofGalway.ie

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Payoff

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  • Finger on the pulse
  • Helps me with compliance: licensing, database growth, etc.
  • Helps with efficiency, target many at a time, not one at a time
  • Learn from the community

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  • Facilitates less involved PowerPlatform growth

University

ofGalway.ie

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University

ofGalway.ie