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Troubleshooting:

Issues Pairing the Charge Station Pro to the Ford Lightning

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IMPORTANT

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The following items must be completed prior to trying a Backup Power Transfer

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  • All conductors and communication wires must be landed in the proper terminals. Use the proper wiring diagram via the Sunrun Field Installation Website
  • Connecting the Charge Station Pro (CSP) to the customer’s wifi is recommended, but not required. If wifi is not connected, the CSP will not be able to receive Over the Air Updates (OTA)
  • The Ford CSP must be paired to the vehicle using the CSP App
  • The Delta BDI inverter must been commissioned using the Delta M-Professional App

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IMPORTANT: Installation must be performed by a licensed electrician in accordance with local, state, and National Electrical Code ANSI/NFPA 70 requirements

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Table of Contents

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Section

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Ford Lighting Not Recognizing Ford Charge Station Pro (SSID)

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Ford Lighting not recognizing the Ford Charge Station Pro

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Missing “Ford3000” on the trucks display during the commissioning process

Symptoms

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1

Trucks bluetooth module signal not reaching Charge Station Pro

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Truck too far from charger

Potential Reason

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1

Drop passenger rear seat exposing bluetooth module for better connectivity

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Move truck closest possible to Charge Station Pro

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Turn off and unplug truck

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Wait 5 minutes letting the truck and charger rest

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Plug truck in and start over on the commissioning steps

Potential Fix