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Grassroots activism is hard. Can open source help?

Open Source Bridge 2017

http://bit.ly/osb17-activism

Jon Pincus

@jdp23

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High contrast version!

For the original version, see��http://bit.ly/osb17-activism-slides

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About me: Software engineer, entrepreneur, strategist

  • Background: software tools, social networks
  • Current focus: diversity-friendly software
  • Day jobs
    • Technical Diversity, Inclusion, and Values Advisor (Tech DIVA) at O.school
    • Architect – Integrative Technologies + Communities at OPTYVA
    • Consultant/advisor for other companies

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… and grassroots activist!

Experience includes Stop Real ID Now (2006), Get FISA Right (2008), Voter Supprssion Wiki (2008), co-founder of #p2 progressive hashtag (2009), Indivisible (2017)

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Grassroots activism =

people taking action

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RESIST sign at SFO #noban Protest, Kenneth Lu, via Wikipedia and Flickr

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Women’s March, Washington DC, Brian Allen, via Wikipedia and Voice of America

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Indivisible Meeting, Grand Rapids MI, Nina DeSarro, WZZM

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Grassroots activism

  • “Bottom-up”
  • Often involving people new to activism
  • National movements are usually decentralized

Today’s focus: progressive and transpartisan groups

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Grassroots activism

is primarily about people ...

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… but technology matters too

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“Technologies reflect �the biases of the makers �and implicit rules of society”

  • Malkia Cyril, at PDF

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Outline

  • Today’s landscape
    • Needs
    • Tools
    • Techniques
  • Opportunities
    • Incremental
    • Transformational

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What do grassroots activism groups do?

  • Mobilize
  • Organize
  • Communicate with their members
  • Work with other groups

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For example ….

  • Events
    • Marches, town halls, protests, …
    • Often co-promoted with other groups
  • Send out daily and weekly actions
    • Call your congressperson about X, here’s the talking points!
  • Doorbelling, canvassing, house parties
  • Discussions
  • Meetings
  • Workshops and trainings

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What tools are most common?

Facebook groups, pages, events

Email

Web sites

Google Docs

Meetup

Slack

Twitter and Instagram

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For example: Daily/Weekly Actions

  • Collect ideas and decide priority
    • Email, Facebook group, Slack
  • Draft, edit, discuss
    • Google Docs, Slack, Facebook, email, teleconference, ...
  • Distribute
    • Facebook, email, Twitter, web site, Instagram, app …
  • Promote
    • Like, retweet, share, forward, ...
  • Track
    • Google Form, Facebook thread, app, ...

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Amplify: an “actions” app from Indivisible SF

  • “Cheering” for positive reinforcement
  • One-click tracking

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People are not satisfied�with the tools they’re using

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Challenges with today’s tools

  • Organizing
    • "Tool overload"
  • Discussion
    • Facebook and email aren’t very good for conversations
    • Slack’s useful, but limited
    • Forums might be better but how to get people to use them?
  • Broadcasting and recruiting - “where people are”
    • How to integrate Facebook, email, other social networks, mobile apps, the web, …?

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The Facebook dilemma

It’s easy!�

“Everybody” is on Facebook!�

But …

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The Facebook dilemma

Most people typically don’t see most Facebook posts

Facebook’s tools suck for activism

Many people aren’t on Facebook

Many people don’t feel safe doing activism on Facebook

Facebook is a panoptic “real names” environment

Facebook is an especially hostile environment for activists

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“Technologies reflect �the biases of the makers �and implicit rules of society”

  • Malkia Cyril, at PDF

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Outline

  • Today’s landscape
    • Needs
    • Tools
    • Techniques for intersectional inclusion
  • Opportunities
    • Incremental
    • Transformational

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Progressive and transpartisan groups �

have an additional challenge:

building broad and diverse coalitions

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“Our agenda of equity and justice is not in power in government. What we have is people, so we can’t afford to exclude. That’s our strength, and we can’t treat it cavalierly.”

-- Aditi Juneja, in How to Make Inclusion and Intersectionality Real

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Intersectionality

Overlapping or intersecting �social identities 
�and related systems of �
oppression, �domination, �or discrimination


Kimberlé Crenshaw

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Intersectionally-focused groups use similar tools …

but approach things differently

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For example: reducing barriers to access

  • Provide information in multiple forms
  • Onboarding and training
  • Accessibility -- online and for physical spaces
  • Accommodate people with different time availability and skill sets
  • Use easy-to-understand language

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For example

Seattle Indivisible Moderator Training by Rev. Azure Lunatic

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Intersectional techniques

  • Reduce barriers to access
  • A code of conduct
  • Help people learn - and take on larger roles if they want
  • Institutionalize intersectionality in the group’s organization and processes

details at http://bit.ly/osb17-techniques

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Outline

  • Today’s landscape
    • Needs
    • Tools
    • Intersectional techniques
  • Opportunities
    • Incremental
    • Transformational

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Incremental opportunities

  • More use of already-usable tools
  • Improve and evolve tools
  • Tools tying together multiple channels
  • Creating an anti-oppressive network for activists

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There are some good tools out there!

  • Web site: Wordpress, Drupal
  • Blogging: Wordpress, Ghost, Jekyll, Known, …
  • Forums: Discourse, …
  • Secure messaging: Whisper, Wire, Matrix/Riot
  • Decision-making: Loomio
  • Community: Mastodon? Known?
  • Platform: Action Network, Affinity (in progress)
  • ...

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How could tools evolve?

  • Easier setup
  • Better onboarding
  • Improved accessibility
  • “How-tos” for key activism use cases
  • New functionality not provided by commercial alternatives

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For example: Slack alternatives

Slack’s not designed for grassroots activism

  • No moderation
  • Hard to recover context
    • Slack’s “threads” aren’t very good; room to do better
  • No two-way email connection
  • Slack’s free version has limits on searching old messages
    • Easy to lose history

Zulip, Mattermost, Rocket.Chat, Matrix/Riot have Slack-like functionality, decent usability …

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How a Slack alternative could evolve for activists

  • Defaults that work for activist use cases
  • Improved onboarding
  • Better two-way email integration
  • Facebook integration
  • One-click installs on ISPs, hosting available
  • “How-tos” for activism
    • Recommended channels, welcome bot, techniques for using with GoogleDocs/Etherpad, how to use polls for daily/weekly actions, …

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Some specific opportunities for open source tools

  • Look internationally
    • US-based companies are increasingly hard to trust
  • Discussions could be better
    • Chat/thread hybrid
    • Improved moderation
    • Dealing with microaggressions
  • Fragmented conversations
    • Leverage Indieweb syndication technology
  • “The Facebook dilemma”
    • Build a Mastodon-based activism network

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A functionality gap: microaggressions

Microaggression: casual degradation of any marginalized group

“You’re so articulate for somebody with a rainbow earring!”

Most microaggressions are unintentional, but ...

  • They make a group less inclusive to marginalized people
  • Call-outs, defensiveness, and white/male fragility can lead to angry discussions - and people leaving the group

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Tools could help!

  • Preventing microaggressions
    • Warning before people post
  • Reducing the effects
    • Encourage “call-in” approaches when appropriate
    • Make it a learning opportunity
    • Hide posts from pople who don’t want to deal with it

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Creating an anti-oppressive network for activists

  • Decentralized social networks could be a good match for (decentralized) grassroots organization�
  • Mastodon or Known, plus ...
    • Groups
    • Events
    • Multiple levels of federation
    • Stronger security

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Transformational opportunities

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“Technologies reflect �the biases of the makers �and implicit rules of society”

  • Malkia Cyril, at PDF

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The software industry’s lack of diversity

is embedded in the processes we use

and the software itself

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Software today works best for

people like its creators

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Software reinforces power dynamics

Software

People and

Communities

create

empowers

From Supporting Diversity with A New Approach to Software, with Tammarrian Rogers, OSBridge 2016

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It doesn’t have to be that way

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Techniques for diversity-friendly software ...

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Imagine a new platform for activism ...

�Created by diverse teams

working with a diverse community

in a design-led process

using diversity-friendly software techniques

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Let’s create a virtuous cycle!

From Supporting Diversity with A New Approach to Software, with Tammarrian Rogers, OSBridge 2016

create

empowers

Diverse, Inclusive

People and

Communities

Diversity-

friendly

software

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Grassroots activism is hard. Can open source help?

Open Source Bridge 2017

http://bit.ly/osb17-activism

Jon Pincus

@jdp23