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Appointments & Zoom

LibCal Integration

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What Zoom Integration Provides

Automated zoom link provided for online appointments

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Setting up Zoom for Appointments

  1. Log into LibCal and click on your email address in the navigation bar. This will take you to your personal LibCal account settings page.
  2. Click on the Integrations tab.
  3. Under the Integrations tab, in the Zoom: Online Appointments & Events​ box, click the Authorize with Zoom Account button. If you are not already signed into your Zoom account, you'll be prompted to do so.

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3. When you reach the Zoom login page, select “SSO” below the sign in box. On the next screen type in USC. Then you should be prompted to sign in with your USC NetID

4. After you've successfully authorized the LibCal integration, you'll be taken back to LibCal where you'll see an "Authorized by Zoom user..." message. You're now ready to set up your appointments availability for online meetings!

  • To disable your Zoom integration, you can return to this page at any time and click the Remove Authorization button.
  • This will prevent new online meetings from being scheduled with your Zoom account.

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Adding Availability to an Online Location

The process for adding availability for virtual meeting appointments is the same as it is for in-person appointments. You just need to make sure that you have, or are adding, availability in a location that has its Meeting Type set to Online Managed or Online Hybrid, as only appointments made in an online location will be booked and connected to a Zoom meeting. Admins can adjust the Meeting Type for a location from Admin > Appointments > Locations tab.

If you are unsure which locations in your system are set up for online meetings, please check with an Admin (libguides@lib.usc.edu).

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Scheduling an online appointment

For your patrons, the process for scheduling a virtual/online appointment is the same is it is for in-person appointments. Online appointments can be booked from the public appointments page and an Appointments scheduler widget.

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After selecting a time for their appointment, the patron will see an additional message below the Appointment Details that indicates that they are booking an online appointment.

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Once they've confirmed the appointment the meeting's URL will be displayed on the confirmation page and in the email confirmation they receive.

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Launching Zoom for Online Appointment

The link to start the Zoom meeting will be included the confirmation email that you receive for the appointment, and in the .ics file that is attached to that confirmation email.

Additionally, the URL login to the meeting as the host is also included in the Meeting URL field for the appointment in the Upcoming Appointments section of the My Appointments tab.

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Update Confirmation Email to Patron

Previously, we’ve been using our personal zoom rooms to schedule LibCal appointments.

Now, you will need to update your Confirmation Email to Patron in the “My settings” tab to delete your personal zoom link and restore settings for the automatic zoom link to be emailed to patrons.

  • Login to your LibCal Account
  • Click on “Appointments” on the top
  • Click “My Settings” tab
  • Scroll down to “Confirmation Email to Patron”
  • Click on the red button “Restore Default Template”
  • Click Save

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Repeat Steps to Update Other Emails to Patrons

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Questions?

Email the LibGuides Working Group: libguides@lib.usc.edu