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U Could Finish

Student Conduct Case

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Hello!

UCF Senior
Studying Marketing
From Jupiter, FL�
Employed as Webmaster for UCF’s First Year Experience office

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UCF Involvement / Impact

Prospective Students:

Campus Tour Guide with Undergraduate Admissions
Orientation Team 2011 �

Students:

LEAD Scholar Alumni
Late Knights Marketing Director
Sigma Nu Fraternity Recruitment Chairman
Marketing Internship Program
Society for Marketing Professionals Treasurer

Alumni:

Homecoming Court
4EVER KNIGHTS Alumni Ambassador

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Technical Background

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Giving Back

Creativity

I will use my talents to enrich the human experience.

-UCF Creed

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UCF Parking Finder

Displayed capacity of each parking garage, among other features�
Centralized parking resource on-the-go�
Months of work designing and prototyping lead to a meeting…

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UCF Parking Finder

�

“Students wouldn’t find it useful.”

�-Administrative feedback

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UCF Parking Finder

1 Extremely Dissatisfied to 5 Extremely Satisfied

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UCF Parking Finder

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UCF Parking Finder

“Quitters never win, and winners never quit.”

Desire to give back continued

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U Could Finish

Student Conduct Case

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U Could Finish

This was a video showing how U Could Finish worked.

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U Could Finish

Find your class

Search by Name / Professor / Course�

Login with Facebook

Ensure each user is unique�

Verify Phone

Type back texted code

Select update frequency

From every 4 hours to every minute

Pay with Amazon

Price reflects frequency, starting at $0.99

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How it Works

Student Conduct Case

Access of class information

Service partners

Implementation breakdown

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How It Works

This was a video showing how U Could Finish worked.

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U Could Finish

UCF

Amazon

Facebook

Nexmo

User Verification

Text Messaging

Ecommerce

Google

Class Quick Links

Class Info

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Sample Backend Flow

What classes are users trying to get into? Two want 12345�
Has class 12345 been updated in the last 3600 seconds? No

Give me a sec to search UCF Guest Class Search for class 12345.

UCF: Course: ENC 1102, Title: English Composition 2, Total seats: 26, Open seats: 1.

Which users want class 1234? John Doe, Jane Smith

Nexmo, send a text to John and Jane saying “Class 12345 is open! Just one seat open so be quick!” Then, ask “Did you get in?” Let me know what they say.

Nexmo: John said “I did!” and Jane said “Nope ☹”�

Remove John from class 12345, resume looking for Jane.

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U Could Finish

Thousands of hours of development�
Nearly $1,000 cash invested�
Shutdown without contact�
No response to my emails and voicemails

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Alleged Violations

Student Conduct Case

Student Conduct Shutdown Email

Use of Information Technologies and Resources Policy

Golden Rule

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Conduct Shutdown Email

Usage is not what caused U Could Finish to be shut down by UCF�
My post on Reddit, a social news website frequented by IT audiences

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Conduct Shutdown Email

“The ucouldfinish Website logs into myUCF every 15 minutes and runs searches on every course using a guest search capability, according to the student who wrote the application.”

“Each search take the system 14 minutes of processing, which means that ucouldfinish.com is almost constantly scanning every course in the catalog. That means it is placing a significant load on our PeopleSoft portal.”

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Conduct Shutdown Email

“[The final] version of the script is highly optimized to reduce load on myUCF as much as possible. It only searches for the exact classes users are trying to look for, and only on the interval they ask for.”

http://www.reddit.com/r/ucf/comments/unv77/hey_ucf_redditors_i_built_a_site_that_texts_you/

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UCF Policy 4-002 A(1)

“Users are responsible for any activity originating from their accounts that they can reasonably be expected to control. Accounts and passwords must not be shared with others.”

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UCF Policy 4-002 A(1)

“searches [..] using a guest search capability, according to the student who wrote the application.”

- Joel Hartman

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UCF Policy 4-002 B(1)

“The university's computing and telecommunications resources shall not be used to impersonate another individual or misrepresent authorization to act on behalf of other individuals or the university. All messages transmitted through university computers and telecommunications networks must correctly identify the sender”

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UCF Policy 4-002 B(7)

“The university provides e-mail and other electronic messaging systems only for official university business. University employees are allowed to make incidental use of such systems for necessary personal messaging. The following uses of university messaging systems by students and employees are prohibited under this policy: […] g. commercial use or personal financial gain”

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UCF Policy 4-002 B(7)

“Messaging system - Software that provides an electronic mail delivery system. It is made up of the following functional components, which may be packaged together or independently.

Mail User Agent, Message Transfer Agent, Message Store, The Internet's SMTP”

- http://encyclopedia2.thefreedictionary.com/messaging+system

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UCF Policy 4-002 B(7)

“university messaging system”

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UCF Policy 4-002 B(7)

“university messaging system”

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UCF Policy 4-002 B(7)

“university messaging system”

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Golden Rule, 14(g)

“Misuse […] of computing facilities and telecommunications resources to interfere with normal operation of the University computing system”

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UCF Policy 4-002 A(5)

“Users shall not use computer or telecommunication systems in such a manner as to degrade or disrupt the normal operation of voice or data networks or university computer systems or to intentionally damage or disable computing or telecommunications equipment or software.”

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