National Transportation Library Update
Rosalyn Alleman
Reference and Outreach Librarian
April 25, 2022
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Reference Service Milestones
1999�Reference Service and BTS Answers Teams begin (6 FTE)
2003�On-site Reference Team replaces remote team
2004�Reference and Answers teams combined (5 FTE)
2007�Reference Team reduced to 2 FTE
2009�Team takes on Recovery Act customer service; NTL merges ops with HQ Library
2012�Reference Team contract cut
2018�Current Reference Team starts
2020�HQ Library closed
2021�Reference Librarian hired
NTL Reference Service
NTL Reference Librarians provide services for the transportation community and general public. Specific services are:
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NTL Reference Service
Current Emphases:
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ROSA P
NTL’s
Repository and
Open Science Access Portal
Recent Updates:
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National Transportation Knowledge Network
The National Transportation Knowledge Network (NTKN) is a voluntary alliance of transportation organizations, which supports a network of transportation information professionals, who collaborate to expand, improve access to, and preserve the domain of transportation knowledge.
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Rosalyn Alleman
rosalyn.alleman@dot.gov
301-537-1773
NTL Reference Service:
800-832-5660
https://transportation.libanswers.com