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What’s a digital experience?

Dan Harding, Matt Street and �Tim Hinchcliffe

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Structure

Background and approach - Matt Street

Key findings - Tim Hinchcliffe

Future plans - Dan Harding

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Background and approach

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The Jisc Digital Experience Tracker is a survey of students’ expectations and experiences of technology.

Keele was accepted by Jisc to participate in a closed pilot in March 2015.

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24

312

12

further and higher education �institutions

responses from Keele students

questions

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How did we involve faculties and Schools?

Targeted participation, approaching academic colleagues, via Associate Deans for Learning and Teaching.

Colleagues helped to promote the survey. By doing this, the number of responses would be maximised whilst ensuring that each faculty would be represented.

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How Did We Involve students?

A clickable banner added to the homepage of the relevant KLE module spaces.

Using the the first 10 minutes of core lecture slots to explain the background to the survey, anonymity and inviting students to complete the survey in class.

An email circulated by module leaders containing a link and details of the survey.

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Faculty

School

Modules

Total Students

Responses

Response Rate

Faculty of Humanities and Social Sciences

Keele Management School

MAN-20085

108

38

35%

Faculty of Natural Sciences

School of Chemical and Physical Sciences

CHE-10050

CHE-20031

CHE-30002

CHE-30037

CHE-30040

CHE-30041

CHE-30044

195

97*

36%

School of Geography, Geology and the Environment

ESC-20030

75

School of Life Sciences

LSC-10035�LSC-20011�LSC-30010

255

42

17%

School of Computing and Maths

MAT-10042

72

57

79%

Faculty of Medicine and Health Sciences

School of Nursing and Midwifery

Sent via generic student mailing list.

1005

76

7.5%**

Other

Other

-

-

1

Total:

312

*Schools have merged since data collection

**Used alternative method of dissemination

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Key Findings

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86%

of students�use a personal �tablet device �to support �their learning.

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95%

of students�use a �smartphone �to support �their �learning.

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As part of your course, in the last six weeks have you….

Do you get enough support and guidance to help you….

.

National

Keele

Found information online e.g. search engines, online libraries

96%

99%

Worked online with others e.g. Skype, Facebook, Google+

63%

76%

Created a personal record of your learning e.g. blog, e-portfolio

35%

34%

National

Keele

Use your own device

59%

60%

Develop digital skills relevant to your course

56%

71%

Behaved safely and respectfully online

64%

66%

Modify digital devices to suit your learning needs

32%

35%

Create a positive online profile e.g. LinkedIn, e-portfolio

46%

50%

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How useful is the kle in supporting your learning?

Online assessments are delivered and well managed

Keele

Very useful

62.7%

Quite useful

35.4%

Not useful at all

1%

I haven’t used it

1%

Keele

Agree

74%

Neutral

59%

Disagree

16%

Don’t know

4%

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The 3 questions below prompted free text responses:

We analysed this data and themed the responses into 8 key areas.

  • What should we start �doing to improve your �digital Learning experience?

  • What should we stop doing?

  • What should we keep doing?

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Key: Start - Stop - Keep

Access��e.g. timetabling, IT provision, consistency��

Training and Support�e.g. revision, IT support, library

Relevance and Appropriateness�e.g. communication

Student Inpute.g. students as partners, collaboration, evaluation

Assessment and Feedback�e.g. EMA, feedback, ePortfolios

Teaching �Practicee.g. interactivity, delivery, consistency

KLE/�Blackboard�e.g. consistency, usability, functionality

eResourcese.g. content, lecture capture, podcasts

43 - 12 - 24 [79] 31 - 13 - 24 [68] 14 - 15 - 7 [36] 21 - 8 - 32 [61]

15 - 6 - 4 [25] 19 - 11 - 17 [47] 43 - 38 - 50 [131] 53 - 8 - 56 [117]

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Future Plans

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Future Plans

  • Communicate results with the areas involved.

  • Produce a summary report for the University covering quick wins, tips and longer term recommendations.

  • Begin communications with stakeholders such as IT Services, Library, LPDC and Associate Deans for Learning and Teaching.

  • Use data to inform focus groups with students to explore themes in more detail.

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Thanks!

Any questions?

You can contact us at:

t.hinchcliffe@keele.ac.uk�m.j.street@keele.ac.uk�d.harding@keele.ac.uk